Eduard Aurel Stirbu

Experience

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  Patronatul Serviciilor de Securitate

  Jun 2012 - Mar 2016

  Legal Advisor

  • Represented the organization in the communication with public state institutions. • Drafted of all collaborative contracts, concluding documentation necessary for general meetings, Board of Directors and Executive Board. • Developed the documentation necessary for the establishment of assessment or vocational training centers. • Conducted vocational training or professional evaluation courses.

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  AMOMA.com

  Mar 2016 - Nov 2019

  • Moderated the company's accounts on the most popular pages of reviews such as: Trustpilot, SiteJabber, Product Review. • Created social media content in the main channels-Facebook and Instagram, coordinating comments and active posts. • Developed a customer service strategy for our review websites and social media platforms that worked to safeguard the brand reputation across the internet. Managed a content strategy to maintain and consolidate the company's brand identity in the travel industry. Show less • Offered quality assistance in order to solve situations that might cause customer dissatisfaction, by treating in due time and according to the internal procedures all the incoming calls and e-mails, both in English and Spanish.• Liaising with our corporate partners in the hospitality industry was a very important task in order to make sure we offer our customers the best travel experience.• Developed a customer service strategy for our review and social media platforms that worked to safeguard the brand reputation across the internet.• Improved an ORM content strategy to mantain and consolidate the company's brand identity in the travel industry.• Owned content and strategy posting and replies on Social Media accounts (Twitter, Facebook, Instagram) Show less

  • Recruitment & Social Media Coordinator

    Jan 2019 - Nov 2019

  • Online Reputation

    Jan 2018 - Jan 2019

  • Quality Service Specialist

    Mar 2016 - Jan 2018
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  Athenee Palace Hilton Bucharest

  Nov 2019 - Dec 2022

  Marketing And Public Relations Manager

  I navigated the challenges of pandemic closures and orchestrated a successful reopening. I managed strategic partnerships, content creation and implemented strategic initiatives. Leveraging my creative photo and graphic skills, I aligned the hotel's visual identity with strategic goals. I also had the privilege to manage the re-branding of the hotel to the InterContinental luxury brand.Among main goals I had to create, implement and nurture the overall marketing and PR strategy of Athénée Palace Hilton with the aim of developing and maintaining the correct business mix for rooms, conference rooms and food & beverage outlets in targeted markets. Strategically planning & execution of marketing and social media activities and planning, delivering campaigns in line with business case and managing relationships both internally and externally to maximize leverage. Show less

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  InterContinental Athénée Palace Bucharest

  Oct 2022 - Feb 2024

  Marketing And Public Relations Manager

  I played a pivotal role in the momentous rebranding and refurbishment of thehistoric Athénée Palace Bucharest. Through strategic copywriting and targetedmarketing plans, I increased hotel’s new brand awareness. Collaborating with mediapublications, I designed captivating marketing materials for events and createdengaging content while optimizing resources within budget constraints.

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  Crowne Plaza Bucharest

  Feb 2024 - now

  Marketing Manager

  I coordinate the marketing strategy of the hotel, developing and implementing campaigns on Google Ads and Social Media to increase brand visibility. I collaborate with the sales and events teams to create effective promotions and maximize occupancy and revenue. I monitor and analyze the performance of marketing campaigns, adjusting strategies to ensure business objectives are met.