Tim Van De Donk

Experience

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  Dolce Vita Restaurant - Winebar

  Oct 2007 - Oct 2011

  Started my first job here. Learned to work in the restaurant section making sure optimal service delivered to our guests. This includes in the restaurant standards; placing guests, taking orders for 4-course menus incl. accompanied wine suggestions, serving food, walking with full trays of drinks and walking with 3 plates. Maintaining food and drinks were delivered on time to the guests. Communicating with bar and kitchen about any special requests or dietary wishes and making sure urgent request were on time delivered. Show less

  • Chef de Partie

    Oct 2009 - Oct 2011

  • Food and Beverage Allround employee

    Oct 2007 - Oct 2009
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  InterContinental Hotels Group (IHG®)

  Oct 2011 - Feb 2015

  Co-responsible for the F&B department in 'Front of House' (12 FTE), this includes Restaurant, Bar Roomservice, and Banqueting. Making sure the company's service standards were held out. Events or services run smoothly according to ascertain requirements. Ensure the staff was prepared and informed for duty. This role includes as well administrative tasks like; scheduling, hour registration, carrying out stock takes and event planning. In this period I took the opportunity to change the communication structure of the am and pm shifts for all F&B outlets. This improved the efficiency of the communication flow. This was approved, carried out, and positively received by the department and management. Within this role, I was also responsible and trained in 'Duty management' shifts. This means taking operational end responsibility of the hotel and taking the lead for any calamities on site. Show less Responsible for the team (8 FTE) in a designated F&B outlet, this could be Restaurant or Banqueting. Making sure the company's service standards were held out. Events or services run smoothly according to ascertain requirements. Ensure the staff was prepared and informed for duty. A couple of administrative tasks like hour registration, carrying out stock takes and event planning where also part of the role.In this period I took the time to revise my tasks as a shift leader. I informed my manager about all the opportunities we can take to be more profitable and efficient. Different small improvements carried out by myself and implemented in the department. Show less First half-year started in banqueting. Day to day tasks where preparing meeting rooms for next days. Making sure the spaces are in perfect shape in terms of cleanliness and setup. Working together with the team to make every event a success.Second half-year worked in all F&B outlets as restaurant, bar, room service and still banqueting. Learned in short period all outlets from top till bottom and enjoyed working here. In the meantime, I noticed inefficiencies and focussed on how to improve the processes. Show less

  • Food and Beverage Supervisor / Duty Manager

    Feb 2013 - Feb 2015

  • Food and Beverage Shiftleader

    Sept 2012 - Feb 2013

  • Food and Beverage Allround employee

    Oct 2011 - Sept 2012
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  Dolce Vita Restaurant - Winebar

  Feb 2015 - Sept 2017

  General Manager

  Coordinating the daily 'Front of House' and 'Back of House' restaurant operations, end responsable for the restaurant and team (10 FTE)✅ Maximize guest satisfaction✅ Maintain staff satisfaction ✅ Review product quality and improve✅ Manage vendors ✅ Appraise staff performance ✅ Marketing and socials✅ Financial responsibility✅ Report and feedback to stakeholdersMonthly statement about annual revenues and expenses. Organise events for the restaurant community. Manage social media platforms and marketing strategy. Train employees on the company's service standards. Develop the company's service standards in line with the brand, view, and mission. Implement policies and protocols that will that will be necessary for restaurant takeovers. Show less

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  Tim.Nul

  Mar 2016 - Aug 2019

  Founder & Catering manager

  A local catering company specializing in unforgettable cocktail events and private dining experiences. From elegant drinks receptions to intimate six-course fine dining with expertly curated wine pairings, we deliver tailored culinary moments that elevate every occasion.

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  The Student Hotel

  Sept 2017 - Sept 2021

  Driving all sales, operations and the changes to evolve the quality of the total F&B product:-Significant role in 'build of phase' after the refurbished/rebranded TSH restaurant - The Commons-Created consistency in start-up to scale-up phase-Lead by example in all aspects of being a manager-Hiring manager (ATS Recruitee)-Manage (24 FTE) and deliver all personal- and teamtargets, with examples of overdelivering; ✅ Staff satisfaction y-on-y increased 15%✅ Lift up review platforms the last 2Q's increased 20% ✅ Responsible for GOP growth y-o-yCo-responsible for operation on multiple major events: 538 DJ HOTEL 2017&2018, FORBES UNDER 30 SUMMIT 2018, SPOTIFY 'FANFIRST' LIVE CONCERT DOUWE BOB 2019 Show less

  • Food and Beverage Manager

    Sept 2019 - Sept 2021

  • Ass. Food and Beverage manager

    Sept 2017 - Sept 2019
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  T. van de Donk Consultancy

  Sept 2021 - Feb 2022

  Freelance Consultant

  Consultant Help organisations grow in revenue, reduce costs, grow sales, and optimize operationsConsulted multiple companies on HR strategies to reduce cost-per-hire and time-to-hireReferences High-end Hospitality venues: Vila de Beukenhof, Taat&Friends cateringSkills: Account Management | Recruitment | HR advice | Customer Relationship Management | Microsoft Excel | Business-to-Business (B2B) | Sales Operations

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  Iimpact.Agency

  Sept 2021 - Mar 2025

  Co-Founder

  Director Marketing and Saleshttps://www.iimpact.agency/Skills: Project Management | Strategy | Customer Relationship Management | Microsoft Excel | Business-to-Business (B2B) | Growth Hack Marketing | Revenue Forecasting | Finance | Marketing | Sales ManagementOur systems: Slack | Monday.com | Pipedrive | Apollo.io | Google Workspace | Canva | Miro | Vidyard | Notion | Zapier | ChatGPT

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  Digital Orbis

  Feb 2022 - Aug 2023

  Co-Founder

  Marketing and Sales ManagerRebranded to-> iimpact.AgencySkills: Strategy | Account management | Candidaten & Lead generation | Customer Relationship Management | Microsoft Excel | Business-to-Business (B2B) | Sales Operations | Revenue Forecasting | Finance | Marketing | Sales Management

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  Edo Match

  Apr 2024 - now

  Co-Founder

  Chief Marketing OfficerResponsible for building and shaping our brand identity, crafting go-to-market strategies, and driving customer acquisition. I have been setting up our sales and marketing teams in Togo West Africa to ensure we deliver measurable growth. My focus is on creating strategies that connect talent with desired companies while scaling our presence in the West-African market.Skills: Performance Management | Project Management | Strategy | Customer Relationship Management | B2B & B2C Marketing | Growth Hack Marketing | Media | Podcasting | Influencer strategyOur systems: We recruit with: "EdoMatch" | Slack | Jira | Apollo.io | Google Workspace | Hubspot | Miro | Notion | OpenAI Show less