Maria Muchova

Experience

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  Poštová banka

  May 1997 - Nov 2004

  Deputy Director

  ✔️At Poštová banka, I was responsible for administration of intra – branch accounts, evidence and administration of term accounts, framework contracts, business accounts, as well as legal entities. ⚖️ I was also responsible for the inventory of the abandoned claims, receiving complaints and safe deposit management.

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  VÚB banka

  Jan 2005 - May 2006

  Senior Manager

  ✔️At VÚB I provided advisory services concerning banking products and administration of intra – branch accounts. In addition, I was also responsible for domestic and foreign transactions. Here, one of my main tasks was complex care of the assigned client portfolio 🗃.

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  Tatra banka

  Jun 2006 - Jun 2009

  Relationship Manager of Middle Corporate Center

  My job responsibilities included complex care of the assigned client portfolio 📂, while fostering exceptional relationships with business stakeholders 🤝. In addition, I was responsible for receiving clients´ requirements and sales of services and products.

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  UniCredit

  Sept 2009 - Sept 2010

  Small Business Relationship Manager

  ✔️At UniCredit, my main tasks comprised of sales of the retail banking services, as well cross – selling of compatible products designed for small to medium-sized enterprise segment, while maintaining exceptional relationships of the entrusted clients.

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  ČSOB Finančná skupina

  Mar 2011 - Dec 2015

  Head of Retail Branch

  At ČSOB, I was responsible for the branch management 💼, fulfilling business objectives, cost, and risk management 📈, management of expenses and risks, overseeing compliance ✔️, coordination of business and development activities. One of my main focus was mentorship of my team, which consisted of daily coaching of my team members. I was responsible on passing down my knowledge regarding sales techniques for the entire portfolio of the banking products. I also carried out soft skills trainings when it comes to communication techniques, as well as I conducted daily sales evaluations and determined further focus of the sale of the specific retail and SME products. Show less

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  ALD Automotive

  Jan 2016 - May 2017

  Fleet Manager

  ✔️At ALD Automotive, my biggest achievements comprised of identification and subsequent acquisition of new clients, implementation of new processes, monitoring, and market analysis 📊, as well as providing support in the development of new products.

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  VÚB banka

  Dec 2017 - Apr 2018

  Relationship Manager of Middle Corporate Center (Temporary Maternity Backfill)

  In this role I was responsible for the identification of new clients and their subsequent acquisition, implementation of selection processes, monitoring, and market analysis administrative processing of documents 📑 in order to meet the client’s requirements, providing support in the development of new products. 💡

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  Adecco

  May 2018 - Oct 2018

  Branch Manager

  At Adecco my primary responsibilities covered profit maximization, 📈 as well as team management and fulfillment of strategic business objectives. I was also responsible for client management for both potential and existing clients while being focused on providing the best possible solutions 💡 to satisfy the needs of all involved stakeholders ✔️. I also carried the full responsibility for the management of the entire branch office 💼.

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  LeasePlan

  Jan 2019 - Feb 2024

  Sales Manager

  ✔️At LeasePlan I was able to acquire several important business deals while establishing and nurturing exceptional relationship with clients. 🤝 People are the most important asset and this is precisely how I treat my clients and business partners with utmost respect and care. ✔️The rest of my responsibilities included realization and fulfillment of standard business objectives, such as preparation of business contracts, 📑 updating of the client database, suggesting solutions for improvement 📈 participation in the delivery of the vehicles and lastly maintaining communication with my colleagues to make sure that needs of each client are met beyond the desired goal. Show less

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  Volkswagen Financial Services

  Mar 2024 - now

  Sales Manager

  💼 At VWFS my responsibilities consist of: Leading and coaching the team of Regional Managers including Direct Sales Key Account Manager. This involves the setting of 🎯 KPI targets, participating in updating the portfolio of services, and working on building nurturing relationships 🤝 with sellers, branch managers, and dealership owners. A big part of my role also consists of building relationships with brands from our portfolio. 🗃 Me and my team also closely cooperate with the rest of the departments involving Corporate Finance, Insurance, Contract & Approval, as well as Customer Care. One of my core KPIs 📈 is to lead a strong sales team of Regional Managers by monitoring the following factors:✔️Performance metrics (sales targets, team performance); ✔️Strategic planning (collaborating with other departments);✔️Team leadership (providing coaching and development to my team members);✔️Maintaining exceptional relationships with key stakeholders from our dealer network. Show less