Sandra Desy Utari

Experience

• 

  Epson Indonesia

  Aug 2010 - Jan 2013

  Quality Control Inspector

  My duties as a QC Inspector are:1. Inspection of products (printers) that have been produced by production operators by sampling per pallet.2. Judgment whether the product is OK or NG (Not Good) to be sent to Japan.3. Inspection Report how many products are OK, NG, or Repair.

• 

  Sanyo

  Jun 2013 - Aug 2013

  Quality Control Inspector

  My duties as Quality Control are:1. Check the parts that will be used for production.2. Sampling parts from Vendors.3. End of day report.

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  Bank OCBC NISP

  Aug 2013 - May 2022

  Duties and Responsibilities as RM:1. Build and maintain good relationships with customers.2. Researching and pursuing new sales opportunities.3. Identifying customer needs.4. Manage and maintain Customer's funds properly in order to create Trust from the Customer.5. Propose appropriate solutions for each customer problem.6. upselling and cross-selling products or services to customers7. Resolve customer complaints and problems efficiently and on time.8. Fulfill the sales and revenue targets given by the Company.9. Ensure customer satisfaction10. Manage administration in the form of customer data, for example: maintain customer deposit interest rates, monitor bond prices and JCI, etc. Show less My duties as a Teller are:1. Serving withdrawals, transfers and deposits of money from customers.2. Perform cash checks and calculate daily transactions using a computer, calculator, or calculating machine.3. Receive checks and cash for deposits, verify amounts, and check the accuracy of deposit slips.4. Check the documents for support and to verify other information such as date, bank name, identification of the person receiving the payment and legality of the document.5. Entering customer transactions into the computer to record transactions and issue computer-generated receipts.6. Assist and serve customers related to financial transactions.7. Identify transaction errors when debits and credits are not balanced.8. Process transactions such as deposits, retirement savings plan contributions, automated teller transactions, and email deposits.9. Receive mortgage, loan, or public utility bill payments, verify payment dates and payables.10. Resolve problems or differences regarding customer accounts. Show less

  • Senior Relationship Manager

    Feb 2019 - May 2022

  • Premier Banking Assistant

    Apr 2016 - Jan 2019

  • Customer Service

    Jan 2016 - Mar 2016

  • Teller

    Aug 2013 - Dec 2015
• 

  PT. Mora Telematika Indonesia

  Nov 2022 - now

  Account Executive