Rayford Collins

Experience

• 

  UPS

  May 2003 - now

  Leads and manages a staff of consultants who provide consultative solutions and services to Global and Enterprise customers headquartered in the U.S. Our customer solutions and services are inclusive of supply chain design, business process re-engineering and technology solutions through a consultative approach with many of the largest enterprise companies in the US and with presence around the world to help them accomplish objectives such as improved customer service, efficiency gains, increased market penetration, and revenue growth. He provides management leadership directly and indirectly to a team that brings engineering, technology, and sustainability solutions to a customer base of established organizations. Show less A professional who is responsible for customer solutions, supply chain design, and consulting for global high-tech customers. Engages with executives in customers’ organizations to discuss supply chain strategy, develop strategic initiatives, and represent the portfolio of UPS' capabilities on a global basis. Builds and sustains long-term advisory relationships with customers and industry leaders to collaborate on supply chain improvement initiatives and create business opportunities. Drives material supply chain improvements on behalf of UPS customers across all industry segments. Incorporates customer experience to influence UPS's direction in new product development and competitive strategy. Show less Responsible for managing a team of managers whom provide consultative solutions to challenges or improvement opportunities for Supply Chain networks or Logistical operations. We are tasked with providing efficient, effective and sustainable Supply Chain Solutions for clients in the High Tech sector. This group utilizes a consultative approach to develop and implement core and customized solutions that address specific client needs. These supply chain and logistics solutions provide clients with a competitive advantage by not only focusing on cost reduction, but also addressing accelerated cycle times, improved cash flow and customer service as a value drivers. Show less Responsible for solution development, business planning and coordinating functional activities for the Supply Chain Optimization Practice Area within the Solutions Design and Implementation function of Customer Solutions for all regions globally. These regions are composed of over 50 professionals representing the company's consulting practices in supply chain design, distribution network analysis and optimization. This responsibility includes providing strategic direction, driving innovation, creating demand for services, training and resource management. Show less Manager of thirteen engineering and information technology consultants covering the southwest region of Texas, Louisiana, and Mississippi, where the team was responsible for developing and implementing solutions for all customer segments across the southwest region. Responsibilities included resource management, business planning activities, customer engagement management, demand creation, recruitment, training and development. Ultimately held the responsibility of ensuring this group delivered solutions on time, within budget and according to specifications. Show less Responsible for direct sales, business development and planning responsibilities, securing new multi-year agreements and maintaining existing agreements of four US based corporation with presence and business in all global regions around the world. These agreements included all modes of transportation, freight, IT solutions and various other services related to logistics and supply chain management. During this position, was able to achieve positive business results, improving the book of business by eighteen percent. Show less Responsible for sales of consultative services while supporting the business development and sales support of the core company, UPS. Led a solution design and implementation team in the Mid-South area covering Western Tennessee, Arkansas, Mississippi and Oklahoma. Primary responsibilities included providing strategic direction for consultative services, overseeing the development of solutions, training resources, and managing a business plan inclusive of revenue growth, contract management and sales negotiations. Show less

  • Managing Director

    Jan 2019 - now

  • Director, Global Solutions

    Jan 2016 - Dec 2019

  • Area Manager, Customer Solutions - High Tech Sector

    Jan 2015 - Dec 2015

  • Sr Resource Manager, Customer Solutions, Solutions Design and Implementation

    Mar 2010 - Dec 2015

  • Area Manager, Customer Solutions

    Sept 2008 - Feb 2010

  • Enterprise Account Manager, Business Development, UPS

    Jul 2006 - Aug 2008

  • Manager, Professional Services, Inc. (PSI)

    May 2003 - Jun 2006