Yu Hao Teo

Experience

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  Ministry of Defence of Singapore

  Apr 2007 - Feb 2009

  Platoon Commander

  •Displayed exemplary leadership quality to be the only NSF diver handpicked for OCS.•Managed two elite platoons of NSF divers upon commissioning as Second Lieutenant.

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  Ministry of Communications and Information

  Jun 2011 - Jul 2011

  Research & strategy

  •Researched on labour productivity of Singapore’s Infocomm Media Design sectors.

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  OCBC

  Jan 2012 - Jun 2012

  Finance MIS (Overseas Attachment)

  •Developed a competitive analysis of major foreign banks to OCBC in China.•Responsible for the maintenance and reconciliation of monthly loans and deposits.

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  Singtel

  Jul 2013 - Jan 2018

  Managed Singtel's strategic global accounts in the banking, financial services and insurance industry to meet their telecommunication, data centre, cyber security and managed services needs. Consistently achieved double-digit growth on a revenue target of ~$30m annually with customers like JPMorgan, ANZ, BAML and NETS.• Top Achiever Award 2017 (Won new contracts worth >$16m)• Global Enterprise Business Award - Platinum Excellence Team Award 2017• Club 100 Award FY1617• Club 100 Award FY1516 - special mention Show less I was offered the opportunity to lead the revamp of the channel programme for the Satellite business mid-way through my first rotation and took it up readily. For 7 months, I co-held the Channel Development role with my Segment Marketing appointment.CHANNEL PROGRAMME DEVELOPMENT•Achieved >60% increase in FY1415 revenue commitment from existing channels within 3 months.•Managed global channel strategies, identified new markets to grow channel revenue contributions.CHANNEL PARTNER RECRUITMENT•Created a significant increase in FY1415 channel sales funnel within 3 months.•Piloted SingTel Satellite’s first channel recruitment campaign to grow presence in Europe.•Successfully recruited highly qualified new channel partners in Europe, Middle East & Asia-Pacific.TELESALES•Won numerous significant contracts in new markets and new customers after launch.•Successful account penetration into one of the top 10 shipping companies in Singapore. Show less In my first rotation under the SingTel Management Associate Program, I was in the Satellite department as a Segment Marketing Manager.SEGMENT MARKETING•Planned and executed GTM for satellite communications & ICT solutions to the maritime segment.•Handled lead generation telemarketing campaigns to Europe, Middle East & Asia-Pacific markets.PRODUCT DEVELOPMENT•Headed the end-to-end product development of VoiceLink - Compressed web voice solution.•Oversaw the successful on-stage live launch of VoiceLink at Maritime Manpower Singapore 2013.RESEARCH & ANALYSIS•Led an initiative to arrest revenue erosion in the Inmarsat narrowband services.•Developed a process to track key customers in satellite broadband and narrowband services. Show less

  • Global Account Manager

    Jan 2015 - Jan 2018

  • Regional Product Manager

    Jun 2014 - Jan 2015

  • Channel Development Manager (Management Associate)

    Dec 2013 - Jun 2014

  • Segment Marketing Manager (Management Associate)

    Jul 2013 - Jun 2014
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  HOOQ

  Jun 2014 - May 2015

  Regional Product Manager (Secondment)

  HOOQ is a start-up formed by a joint venture between Singtel, Sony Pictures Television and Warner Bros. Entertainment, offering regional over-the-top (OTT) video service in Asia. I was part of the founding HOOQ product team responsible for the product conceptualization, development and delivery of HOOQ. Successfully launched HOOQ in the Philippines on iOS, Andriod and web, offering through credit card and billing partnership with Globe Telecom.Concurrently, I held the product lead role for Singtel’s mio TV PLAY, an OTT video-on-demand service available on both mobile and Smart TV in Singapore. Show less

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  Airtel

  Apr 2015 - Jun 2015

  Consumer Marketing - Strategy (International Secondment)

  Developed strategies to increase revenue for international roaming.

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  Pymetrics (now Harver)

  Jan 2018 - Jun 2021

  Account Director - Client Success Lead, APAC

  As the first Customer Success lead in Asia Pacific, my responsibility is to set up the CS team in APAC and build deep and long lasting client relationships with our global enterprise customers by helping them implement and leverage the powerful technology for their #FutureOfWork and talent strategies. pymetrics uses a combination of artificial intelligence and neuroscience research-based games to measure cognitive, social, and emotional traits, and counteract unconscious bias in screening talent and internal mobility. Our goal is to create a bias-free screening process, and match best fit candidates to jobs within the company. Show less

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  LinkedIn

  Jun 2021 - now

  Enterprise Relationship Director

  I lead a team of cross functional team members across customer success, insights and solution architect in partnering with enterprises across APAC to help develop their Digital Selling Strategy.Leveraging LinkedIn resources to implement a solution that is specifically tailored to our customers business objectives, priorities and challenges.