G Couna Ssegarane

Experience

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  HCL Infosystems Ltd.

  Apr 1999 - Dec 2005

  Engineer - Customer Inspection

  Ensure that the products are manufactured as per the Technical specifications mentioned in the Customer P.O., Coordinate with Customers for scheduling the Product Inspections at Factory, run diagnostics on the PCs with the diagnostic software recommended by the customer, Documentation of Test results, Obtain Customer sign-off for shipment and ensure delivery before the LD date.

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  Wipro

  Dec 2005 - Dec 2013

  Manager - Quality & Stores

  Analyse the cycle time of various stages of production process, identify process gaps and implement suitable techniques to improve the TAT. Implement 5S, KAIZEN and LEAN principles in the Stores area to achieve improved Stock accuracy and Material traceability. Coordinate with Logistics vendor, Control the Inbound Material movement and thus ensure Just-In-Time arrival of materials. Inspection of Raw materials, Finished Goods and conduct Process audits for Quality/Process compliance across the Factory operations. Collect cross-functional teams feedback through CSAT surveys and drive process improvement initiatives wherever necessary. Show less

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  HCL Infosystems Ltd.

  Jan 2014 - Feb 2020

  Assistant Manager - Business Managed Services

  Client: Unique Identification Authority of IndiaSystematic monitoring of Warranty/AMC Contract validity with IT partners and thus ensure uninterrupted uptime of infrastructure, applications and services to the client.Asset management, Vendor Interaction (Technical BOM verification/Negotiation), SLA reporting and Client interaction. RFP drafting and Bid evaluation.

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  National Institute for Smart Government (NISG)

  Feb 2020 - Apr 2022

  Senior Manager - Stakeholder Capacity Building & Training

  Client: Unique Identification Authority of IndiaDevelop an Enterprise Suite that shall provide a Digital Learning Platform to candidates, Online certification exam, Onboard of qualified candidates, Performance monitoring, re-train/re-certify and provide Statistics on quality of Aadhaar enrolment.Digitisation of Training content through State-of-the-art vendors, Coordination with UIDAI-Regional Offices/Partners/Stakeholders to conduct certification exam for the candidates, Project Management, Vendor management, RFP drafting and Bid evaluation. Show less

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  Deloitte

  May 2022 - now

  Senior Consultant

  Client: Ministry of Panchayati RajOversee the operations of e-Governance applications of the client. Identify the areas for improvement in the existing operations and suggest process changes (based on feedback collected from State Departments/Users). Cross Ministerial interaction to promote client's e-Governance applications with the other Ministries/Departments for adoption, standardisation and thus achieve transparency in operations.