
Anthony Glass

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About me
Delivery Manager at Met Office
Education

Oxford Brookes University
1999 - 2002Technology Management Business Administration and Management, General 2:1
University of Liverpool
1994 - 1997Bachelor's degree Classical and Ancient Studies
Experience

Ultima Business Solutions
Sept 2002 - Dec 2005• A client-facing role requiring strong analytical and communication skills interpreting customer requirements and defining the solution• Effective communication throughout the company including management, account managers, technical consultants and engineers• Writing, coordination and submission of responses to ITTs, proposals and technical data sheets either to clients or as internal tools; Network Security, Managed Service, Citrix, Storage and Roll-outsOther Responsibilities• Delivery of a number of concurrently run projects for clients including; Enterprise Rent-a-car. Citroen UK and Berwin Leighton Paisner• Managing teams of up to 14 engineers and consultants delivering projects across multiple locations throughout the UK and Ireland Show less
Project Manager
Mar 2003 - Dec 2005Lead Engineer
Sept 2002 - Sept 2003

Pearson plc
Dec 2005 - Jul 2011Key Achievements• Recruiting a variety of roles to build a high performing development team, including ScrumMasters, developers, testers and interaction designers. Valuing the right fit and empowering the team to take ownership of the project• Results driven; projects delivered to an acceptable balance of scope, budget and time as agreed with Product Owner and wider team standards• Managed and built teams of up to 12 members - comprising in-house, remote and off-shore developers. Coaching teams to deliver quality products within challenging budget and deadline constraintsOther Experience• Line management of multiple technical reports • Specified and managed development budgets from £100,000 - £400,000• Coaching Agile teams, using retrospective techniques to facilitate continuous improvement through various techniques to gather data and gain insight on projects of varying lengths (between 3 and 24 months), with multiple live releases• Managing continuous delivery through BDD, TDD and continuous integration• Worked with a variety of tools (Jira, Scrumy, Basecamp, Google docs) to support dispersed development teams when a physical backlog wasn’t feasibleKey projects:www.bugclub.co.uk/ - Managed the development of the platform and the KS2 extension the following year.ActiveLearn - Managed the development of ActiveLearn to incorporate core features of LiveText during the integration of the Harcourt and Pearson businesses. Show less • Managed changes to our in-house CRM system, involving business analysis, creating a functional spec, managing the development schedule and coordinating the various business areas in user testing, bug reporting or RFCs and signoff• Managed the Network Infrastructure Project to upgrade core switches, consolidate 3 patch rooms into 2 and to introduce network resilience between 3 offices on one site. Included; creating ITTs, selecting suppliers, defining budgets and managing delivery while ensuring minimal outage during core business hours• Project managed Sarbanes-Oxley compliance for the companies CRM and data warehouse systems, including BCP and DR planning• Multiple smaller projects including digital workflow and digital asset management Show less
Platform Manager
Jun 2008 - Jul 2011Project Manager - ODE
Jul 2006 - Jun 2008IT Project Manager
Dec 2005 - Jul 2006

White October
Jul 2011 - Aug 2016Head of ProductionAccountable for Operations at White October:Delivering production work to target cost & qualityDelivering high gross marginMaintaining high utilisation of the production teamEnsuring project teams are working efficientlyContinuously improving process, practice and systemsEnsuring customers are satisfied with production outputMaintaining happy, motivated and autonomous production teamsKey Achievements:Senior Management team member for 4 years, responsible for the strategic direction of the agency and growing the business from 12 to 30 people.Company strategy – driving the establishment of annual, quarterly and monthly goals, with measurable KPIs and clearly defined, regular routine for team rhythm.Definition and continuous improvement for the software development process (based on Lean principles specifically Scrum, Kanban, Kaizen.Resource scheduling – utilisation of 20 production team members and providing long range utilisation reporting to Client Services for pipeline management.Line management of a varying skills- supporting 8 people.Responsible for business reorganisation from a basic operations structure to permanent scrum teams to current model of technical teams.Building a production process that has delivered revenue growth from £400k in 2011 to £1.6m in 2014.Continuous improvement of our Agile process, including User Story Mapping, price/point delivery, definition of ‘done’, embedding Sprint refinement meetings, and coaching clients, production teams.ExperienceDelivery of a variety of web software project types:-Mobile - Native iOS, Android and Phonegap-Custom web app – Symfony2, angular, node-CMS - Drupal, Perch, Wordpress and proprietaryProcess definition and management; Agile (Scrum), Lean (MVP, Kanban, Kaizen).Creation and on-going management of a Support team to improve client satisfaction, maintain client retention and protect project team flowEstablishing the need for and recruiting an internal software testing team. Show less

LV=
Sept 2016 - Apr 2017Development Team Lead
Vualto
May 2017 - May 2019Delivery Manager.webp)
ZatPark (Unity Five Ltd)
Jun 2019 - Jan 2020Head of Product
Met Office
Feb 2020 - nowDelivery Manager
Licenses & Certifications

Certified ScrumMaster
Scrum AllianceJul 2007
Prince2
APMG-InternationalMar 2007
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