Christopher Culley

Experience

• 

  SUPERVALU

  Aug 2004 - Apr 2013

  Dept Lead

  • Customer Service, Including in-person and telephone services.• Unloading trucks with various forklifts and pallet jacks• Inventory control, Ordering, Stocking,• Loss prevention• Cash Handling

• 

  EPA K9

  Apr 2013 - Feb 2015

  Patrol Sergeant

  - Recorded data, such as property damage, theft, violations, or unusual occurrences, provided reports to property management for appropriate action, and enhanced resident safety with help from local law enforcement.- Monitored and patrolled 16 residential properties across San Diego County via company vehicle.- Reported suspicious activities, enforced property policies - Reduced the number of residential complaints by 40%, achieved through active listening, customer service skills, and presence.- Cultivated working relationships with management and residents to elevate satisfaction with security services provided. Show less

• 

  Allied Universal

  Feb 2015 - now

  • Conducted scheduling & payroll for 120+ Security officers, at multiple cleared government contractor facilities across San Diego County, as well as submitted, briefed, & monitored DoD Clearances for personnel.• Generated weekly reports and invoices for data accuracy and review• Talent Acquisition and Worked with advisors on procedures/training and problem-solving increasing effectiveness• Oversaw SOC Operations including but not limited to: Remote CCTV across several states, Alarm Response and emergencies. • Basic IT Services• Fire, Life, and Safety Oversight• Demonstrated excellent listening skills to build better customer relationships with clients, collaborated with stakeholders to identify current needs and areas of concern, and identify potential solutions.• Developed a new in-house tracking system for program managers to utilize during the interview process for new candidates. The new system assisted in identifying ideal candidates for specific regions within San Diego County improve coverage and compliance with SLA and reduced the new hire turnover rate. Show less

  • National Client Portfolio Manager

    Feb 2023 - now

  • Account Manager

    Feb 2015 - Mar 2023