Rayhan Uddin Turjo

Experience

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  Research, Training and Management (RTM) International

  Feb 2022 - Sept 2022

  Management and Information System Officer

  • Perform basic geographic analysis for maps and other reports. Present data using PowerPoint and other tool aids. Maintain the database/ mapping related to health facilities in the communities and host populations.• Support capacity development initiatives from the government and other stakeholders, for the generation, compilation, analysis, use and interpretation of health-related data for evidence-based policy and decision making.• Provide support in developing sector strategic planning, midterm reviews, multi sector need assessments, minimum service package etc.• Implement and maintain the MIS of the project and contribute to the preparation of MIS reports as required;• Preparation of monthly/quarterly/half yearly/yearly MIS reports;• Assist the Project Manager in preparing other relevant reports;• Organize and conduct training on MIS for project staff;• Assist Project Manager in the preparation of reports on the findings and lessons learned from project;• Assist Project Manager in preparing monthly and quarterly reports on Project progress based on MIS reports on project activities;• Assist the PD during emergency in timely developing information products and activities/plans. • Any other tasks assigned by the supervisors. Show less

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  Innovative Online Limited

  Oct 2022 - Oct 2024

  Technical Support Engineer

  • Attending customers complaints and queries through phone calls, emails, or others;• Cambium ePMP Radio Configuration;• MikroTik Router Configuration;• Different Wifi Routers Configuration;• Access Point Configuration;• NVR, DVR and Wifi Camera Configuration;• Monitoring OLT, Switch and other Core Routers;• Client LAN troubleshoot & deployment;• Providing remote and onsite technical supports to the clients and resellers;• Monitoring the network system through network monitoring tools like MRTG and taking immediate steps in case of any alert or fault;• Diagnosing and troubleshooting hardware, software, and network faults;• Manage field operation team to deliver service on time;• Build and Maintain ISP optical fiber and EPON/GPON network infrastructure;• Liaising with fiber links/BW service providers for new connectivity and fault resolution;• Customer focused with a pro-active and responsive approach. Show less

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  BDconnect

  Nov 2024 - now

  System Engineer Network Operation Centre