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Rafaela Ongkit

Rafaela Ongkit

Customer Service Representative

Followers of Rafaela Ongkit189 followers
location of Rafaela OngkitCaloocan City, National Capital Region, Philippines

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  • Timeline

  • About me

    Project Manager and Scrum Master @ Serino Philippines Inc. | Project Management, Scrum Master

  • Education

    • Quezon City University

      -
      Bachelor of Science - BS Information Technology

  • Experience

    • Teleperformance

      May 2018 - May 2019
      Customer Service Representative

    • Sykes Enterprises

      Jun 2018 - Aug 2020
      Customer Service Representative

    • Manulife

      Sept 2020 - Nov 2022
      Customer Service Specialist

    • Serino Systems, Inc.

      Oct 2022 - now

      • Project Administrative Assistant

        Oct 2022 - now

      • Scrum Master

        Oct 2022 - now

      • Information Technology Project Manager

        Oct 2022 - now

  • Licenses & Certifications