Cristina Noboa

Experience

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  Corporación Zona Franca Santiago

  Jun 2012 - Feb 2014

  Project Coordinator

  Performed feasibility studies and reports for multiple socio-economic development project opportunities and services improvement projects. Stewarded external stakeholders through individualized engagement. Managed a 2-person team in the delivery of resources for day-to-day project requirements.

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  Philip Morris International

  Feb 2014 - May 2017

  Operations Strategy Analyst

  Performed daily analysis of large data sets on Excel, from multiple sources like SAP and other internal systems, to monitor key operational metrics and budget expenditures for the entire Operations Dept. Provided weekly performance reports to the management team and performed ad hoc reporting as required.Built strong collaborative relationships to ensure the proper use of resources, achievement of targets, issues tracking, and timely review of best practices and lessons learned. Managed the flow of information to drive alignment of employees with the department’s vision, strategies, and business initiatives. Show less

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  Limpio Limpio Lavanderia

  Jun 2016 - Jun 2018

  Project Manager - Business Owner

  Proud small business survivor. Managed project delivery and business development strategies to ensure business sustainability throughout the startup phase. Created and implemented the business plan, managed budget, recruitment, and business performance.

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  Swisher Dominicana, Inc.

  Jun 2017 - Mar 2018

  Project Lead

  Led the Standard Operating Procedures Documentation Project, impacting all departments company-wide, during which all operating processes would be audited, improved, and officially re-established to ensure an efficient and effective operating environment. Created the project plan and project management tools and reports on Excel. Directed weekly team meetings to review ongoing projects. Increased departmental credibility and recognition as a value-adding service area.

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  Booking.com

  Jun 2019 - Sept 2020

  Bilingual Customer Support Specialist

  Provided timely and personalized support through multiple platforms in English and Spanish (phone, email, and chat). Managed expectations and stress for clients affected by the COVID-19 pandemic.

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  Shopify

  Oct 2020 - Mar 2023

  • Project Manager

    Apr 2022 - Mar 2023

  • Support Expert - Projects

    Jul 2021 - Apr 2022

  • Support Advisor

    Oct 2020 - Jun 2021
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  Noboa Tropicals Inc

  Mar 2021 - now

  Founder & Business Owner

  Grow your own tropical paradise!Import/Export of tropical plants and other products.

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  Scotiabank

  Jan 2024 - now

  Small Business Advisor