Huzefa Batliwala

Experience

• 

  E.G.Kantawalla P Ltd

  Oct 1997 - Oct 2000

  Network Administrator

   IT Department Administration and User Training:Administered the entire IT department, overseeing its daily operations, and ensuring smooth functionality.Conducted user training sessions, facilitating the efficient use of software and hardware resources. IT Procurement and IT Inventory Management:Managed IT procurement processes, ensuring the acquisition of necessary software and hardware resources for the organization.Managed the IT inventory, keeping track of assets, and ensuring efficient resource allocation. Software and Hardware Installation:Oversaw the installation of software and hardware, ensuring proper setup and functionality. Structured Cabling Project Leadership:Headed the structured cabling project for the entire office and factory building, ensuring a robust and organized network infrastructure Show less

• 

  ZULEKHA HOSPITAL

  Sept 2000 - Mar 2004

  IT – Project Coordinator

   Health Care Package "Care" Implementation:Administered and managed the implementation project of the Health Care Package "Care" as an IT Project Coordinator. Coordinated with implementers, managed time schedules, and facilitated software evaluation and training for Doctors, Medical, and Non-Medical Staff. Windows Server Administration and User Training:Played a key role in Windows NT (4.0) and Windows 2003 server administration. Conducted user training, troubleshooted workstations and printers, and ensured regular backups and recovery. Remote Access Service (RAS) Setup:Established a Remote Access Service (RAS) setup between the hospital and remote sister concern pharmacy, ensuring seamless connectivity. Structured Cabling Project:Completed the project for structured cabling with Server room setup for Zulekha Hospital, external pharmacies, and clinics. Inventory Administration and ProcurementAdministered and maintained the inventory of computer systems. Managed the procurement process for computers, printers, and all related parts. Show less

• 

  Gargash Motors & General Trading

  Apr 2004 - Mar 2014

  Sr. Network and IT Administrator

   IT Infrastructure AdministrationAdministered and managed comprehensive IT infrastructure, overseeing large computer networks, IT security, and telecommunications to uphold quality standards. Windows and Exchange Server Management and ExpertisePlayed a key role in Windows server administration (2012/2008/2003) with expertise in active directory and terminal server administration. Conducted user training and effectively troubleshooted network problems. Backup and Recovery ImplementationAdministered the implementation of backups and recovery using BrightStor ARCserver, Symantec Backup Exec 12 for Windows servers. Remote Access Service (RAS) SetupSpearheaded the establishment of a Remote Access Service (RAS) setup between the head office, corporate office, and branch office using terminal server technology. Procurement and SLA ManagementSupervised, managed, and administered the procurement of IT equipment, providing contracts management, and maintaining Service Level Agreements (SLA). Software Installations and AdministrationConducted installations and administration of OS, MS Office, D2K, Oracle 8i, 6i Client, and other software on PCs. Oversaw the installation, administration, and management of KERIDGE Software, ensuring regular virus definition and product updates while generating virus infection reports. Instrumental in Administration and Managing of followingPlayed a pivotal role in administering and managing diverse elements of IT infrastructure, including servers (IBM xSeries 346, 345) and Cisco routers (3800, 2800, 1900, 1800, 1700 Series).Managed an array of network printers, including HP Laser, All-in-One, DeskJet, Epson, OKI ML 4410, and D-Link Print Servers. Successfully led the administration of a project for migrating to McAfee, enhancing protection against viruses and spyware.Administered and managed McAfee virus protection, including ePolicy Orchestrator 3.6.0.453, 4, and VirusScan Enterprise + AntiSpyWare Enterprise 8.5.0i, 8.7 Show less

• 

  Global Network Solutions and Sales

  May 2014 - Jan 2024

  Technology Manager

  Key Deliverables: In August 2014, I founded and established my own business specializing in IT sales and services in Pune, India. As the business owner, I assumed a multifaceted role, overseeing total technology management, sales marketing, IT procurement, stock maintenance, and ensuring the timely delivery of orders to customers. Under my leadership, I successfully developed and nurtured client relationships, rapidly expanding our clientele within a short span. This growth achieved through a strategic approach to sales and a commitment to delivering exceptional IT services. One of the key highlights of my role was the design and engineering of projects involving cabled and Wi-Fi networking solutions. These projects were tailored for clients with expansive office spaces exceeding seven thousand square feet and accommodating over two hundred users. Additionally, I took charge of the entire administration process for CCTV installations, including configuration and commissioning. My direct involvement in all aspects of the business allowed for a comprehensive and streamlined approach to technology solutions, ensuring the successful execution of projects and the satisfaction of our diverse client base.Significant Highlights: Effectively managed and provided Annual Maintenance Contract (AMC) services for a diverse client portfolio, including:MM Collage of Business Administration Pune: Overseeing 200+ PCs, printers, laptops, and 4 servers. Successfully completed a project for structured cabling on a new floor, incorporating PCs, PABX, and CCTV.Mansukhbhai Kothari National School (MKNS) Pune: Managed 100+ PCs, printers, laptops, and servers.MOI Beverages Pune: Head Office and Manufacturing Factory - Oversaw 35+ PCs, printers, and servers.Malas Fruit Products Panchgani: Appointed as IT Project Manager on a contract basis, overseeing a network of 70+ users on Windows. Successfully concluded the one-year contract in April 2017. Show less

• 

  Malas Food Products, Pvt. Ltd.

  Mar 2016 - Jul 2017

  IT Project Manager

   IT Infrastructure LeadershipSpearheaded comprehensive management of IT infrastructure, encompassing large computer networks, IT security, and telecommunications. Ensured adherence to quality standards. Windows Server AdministrationEngineered Windows 2008 server administration, including active directory and terminal server administration. Conducted user training and efficiently resolved network-related issues. Workstation and Printer TroubleshootingConducted troubleshooting for workstations and printers. Managed all data and voice ports within the network. Seagate NAS ImplementationIntroduced Seagate NAS, overseeing administration, and designed backups and recovery protocols utilizing Seagate-D2 NAS. Remote Access ManagementAdministered and managed Remote Access Service (RAS) setup between the head office, corporate office, and branch office using terminal server technology. Procurement and SLA ManagementSupervised the procurement of IT systems, parts and maintained Service Level Agreements (SLA). Software Installation and MaintenanceDirected the installation of OS, MS Office, MS SQL Server 2014, MS Visual Studio 2012, and other software on PCs. Executed installations for Microsoft Dynamics NAV 2013. Server and Network Infrastructure ManagementAdministered IBM System X 3200 M3 Series servers and PT-Link, D-Link routers. Network DevicesManaged network printers including Brother DCP-L2541DW, HP Laser 1213nf MFP, M127, 128MFP, CD1215, and network switches such as 3Com 48 port switches, D-Link 48 port switches. Security and Anti-Virus MeasuresExecuted the migration to QH Total Security in September 2016, enhancing protection against viruses, spyware, and malware. Governed Kaspersky End Point Security business edition. Project Coordination and AdministrationSuccessfully administered the implementation of:Microsoft Dynamics Navision 2013Hikvision CCTV System with 30+camerasMatrix PABX System with 100+extensions and 50+ mobile extensions Show less

• 

  Computer Direct Access

  Feb 2019 - now

  Bringing extensive expertise to the table, I possess a wealth of experience in managing a diverse range of Dell products and solutions. My hands-on experience includes working with cutting-edge technologies such as Dell MX 7000, Dell Rack Servers, Dell Unity, Dell Power Protect, Dell Power Scale, Dell Power Store, VxRail, and a comprehensive understanding of Dell Switches.Additionally, my proficiency extends to networking technologies, where I've successfully implemented Palo Alto firewalls and Ruckus Access Points. Furthermore, I have hands-on experience with Quantum Scalar i3 Tape Library, showcasing my proficiency in storage solutions.My proficiency in virtualization technologies is demonstrated through my expertise in VMWare vSphere. This includes extensive experience in deploying and managing virtualized environments, ensuring optimal performance and resource utilization.My holistic knowledge of these technologies positions me as a versatile and knowledgeable professional, ready to contribute to complex IT projects and initiatives.Hands-on Experience: Led and actively participated in diverse infrastructure implementation and upgrade projects, ensuring seamless transitions to advanced technologies and enhanced system capabilities. Expertly handled the installation of Rack servers, TOR switches, Converged and Hyper Converged Dell storage systems in both new and existing environments, contributing to the optimization of IT infrastructures. Provided comprehensive after-sales support, offering effective solutions to a spectrum of technical issues, and ensuring the ongoing operational efficiency of systems. Utilized NSX Intelligence to design and implement advanced distributed firewall policies, enhancing network security measures for robust protection against evolving cyber threats. Executed precise installations of vSphere ESXi and Windows operating systems, guaranteeing the smooth configuration and functionality of virtualized environments. Show less

  • Enterprice Service Manager

    Mar 2022 - now

  • service engineer Enterprise

    Feb 2019 - now

  • Service Engineer

    Feb 2019 - now