Katie M.

Experience

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  DePaul University

  Sept 2015 - Jun 2016

  Telefundraiser

  ▪ Engaged alumni community for fundraising initiatives through cold calling▪ Connected with hundreds of alumni to generate interest in giving back to DePaul scholarships and various additional funds▪Always met and frequently exceeded nightly fundraising goals▪Mentored new fundraisers on cold calling, alumni engagement and rapport building

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  AmeriCorps VISTA

  Aug 2016 - Aug 2017

  VISTA Project Assistant, Holocaust Survivor Services

  AmeriCorps VISTA members make a year-long, full-time commitment to serve on a specific project at a nonprofit organization. Serving at Jewish Family Service of Metro Detroit, I directly assisted the Project Coordinator in expanding the infrastructure of Holocaust Survivor Services:▪ Designed an in-depth "Person-Centered, Trauma-Informed Care" (PCTI) training program for care givers of Holocaust Survivors ▪ Utilized Needs Assessments to further expand outreach and education within, and related to, the Holocaust Survivor community▪ Researched and developed additional programs for Survivors while ensuring the sustainability of current aid programs ▪ Contributed to the significant expansion of program funding through grant writing▪ Translated German government documentation into English Show less

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  Long Animal Hospital and Emergency Center

  Sept 2017 - Jul 2019

  Veterinary Technician

  ▪ Recorded patient medical history, populated medical records, and responded efficiently in emergency situations▪ Proactively asked questions during initial patient intake to understand concerns and identify emergencies ▪ Ensured client understanding of preventative health care, nutrition, medication, treatment plan and diagnostics ▪ Provided compassionate care during emotionally demanding situations▪ Adapted quickly to last minute changes in daily scheduling and client needs

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  Flores & Associates, LLC

  Jul 2019 - Sept 2021

  Flores & Associates is a national administrator of employee benefit plans including FSA, HSA, HRA, QTE, LBA & COBRA. As an Account Manager, I managed the implementation and administration of the benefit plans that my clients offered to their employees. I became a trusted partner to my clients as a subject matter expert on employee benefits and built relationships based on integrity and authenticity. Equally, I worked closely with employees to help them understand complex benefit topics and fully utilize their benefit plans. In addition to my role, I assisted with hiring efforts, trained and mentored new associates, and contributed to internal DEI initiatives. ▪ Consulted on complex benefit topics as the main point of contact for 100+ clients and 1,000+ benefit participants▪ Utilized Excel and proprietary systems to clean, organize and upload large amounts of enrollment and payroll contribution data▪ Handled audit procedures and account reconciliation on individual and enterprise levels ▪ Approached professional relationships with reliability, attention to detail and clear communication to ensure positive client experience and support business needs Show less

  • Employee Benefits Account Manager

    Apr 2021 - Sept 2021

  • Associate Employee Benefits Account Manager

    Jul 2019 - Apr 2021
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  Bounteous

  Sept 2021 - Jan 2023

  As the Program Specialist, I worked closely with the VP of Talent and Talent Directors to lead cross-functional and highly matrixed Talent & Culture programs. As a strategic and creative partner, I successfully improved processes, prioritized objectives, and kept projects on track. I communicated progress and recommendations to executive leadership through data analysis and presentation development, and collaborated on solutions to organizational development opportunities. ▪ Worked closely with Talent & Culture leadership to support multiple work streams of cross-functional projects and organizational development initiatives ▪ Utilized knowledge of current research and trends to drive strategy and initiatives▪ Ensured programs aligned consistently with overall business objectives ▪ Cleaned and analyzed HR data, identified trends, and built presentations to share summaries with executive leadership Show less Bounteous is a digital consulting agency which specializes in finance, dining, and health client services. As a Talent Acquisition Associate I owned hiring efforts for the Strategy & Insights competency, with a focus on Product Management and Data Consultancy. I worked closely with hiring managers to identify top talent in the US, Canada and Mexico. With a commitment to creating a positive, engaging and open candidate experience, I consistently exceeded performance metrics and successful contributed to broader development initiatives within Talent & Culture. I was promoted to Program Specialist, Talent Acquisition within 1 year. ▪ Managed full cycle recruitment within Strategy & Insights competency▪ Led intake meetings and weekly touch-points with hiring managers, reviewed applications, sourced candidates, initiated and conducted phone screens, created offer paperwork and extended competitive offers▪ Designed satisfaction and engagement surveys for hiring managers and employees ▪ Developed programming and planning for multi-team internship programs Show less

  • Program Specialist, Talent Acquisition

    Jul 2022 - Jan 2023

  • Talent Acquisition Associate

    Sept 2021 - Jul 2022
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  WEX

  Jun 2023 - now

  Talent Manager

  ▪ Partner with HR Business Partners, Senior Leaders, and Executive Leadership on the delivery of global talent management outcomes▪ Consult as subject matter expert across talent initiatives including: the full performance management process from goal setting to year-end evaluations, talent planning and development for high potential team members and identified successors, and employee engagement action planning▪ Plan and deploy enterprise-wide talent programs, bringing together external research, industry best practices and internal priorities for long-term business solutions Show less