Yudha Aditya

Customer Relationship Management (CRM) Analyst

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Bandung, West Java, Indonesia

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Timeline
About me
Human Capital Business Partner at Telkom Indonesia
Education
- Institut Teknologi Sepuluh November
  2005 - 2009
  S.Kom Information Technology
  Activities and Societies: Himpunan Mahasiswa Teknik Informatika; Lecturer Assistant of Database Technology; Lecturer Assistant of Discrete Mathematics
- SMA 16
  2002 - 2005
  Senior High School Science
- School of Business and Management ITB
  2013 - 2016
  Master of Business Administration (MBA) Finance, General
Experience
- PT Bank Central Asia Tbk
  Apr 2010 - Aug 2011
  Customer Relationship Management (CRM) Analyst
  Deliver BCA retail customer segmentation, Customer profilling, Make a predictive model for customer needs and wants, Data Quality Index
- Telkom Indonesia
  Nov 2011 - May 2022
  Deliver the concept of Telkom's remuneration strategy and policy for employeeScope of work: 1. Job Evaluation2. Develop Remuneration strategy and policy to attract, retain, and motivate Employees3. Remuneration Alignment among Group's
  - Human Capital Business Partner
    Jan 2021 - May 2022
  - Senior specialist of Leadership & Capability Management
    Jan 2020 - Dec 2020
  - Senior Specialist Employee Reward Management
    Oct 2015 - Jan 2020
  - Service Development - Billing, Collection, and Settlement
    Sept 2013 - Sept 2015
  - Partnership and Relation Management - Billing Collection
    Apr 2012 - Aug 2013
  - Telkom eHealth
    Nov 2011 - Mar 2012
Licenses & Certifications
- ITIL 2011 Foundation Examination
  APMG-International
  Feb 2014
- Frameworx Exam
  TM Forum
  Apr 2014
- Business Process Framework Foundation
  TM Forum
  Apr 2014
- GR 6 Variable Pay - Improving Performance with Variable Pay
  WorldatWork
  Jul 2016