Amanda Londono

Experience

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  Consejería Británica

  Nov 2010 - Apr 2013

  International Travel Consultant

  ● Advised students and families on options, destinations and travel arrangements to study abroad.● Guided visas, travel insurance and health precautions.● Booked international flights, accommodation and transportation.● Organized group trips for students attending the same program.● Helped with travel documents and visa application documents.● Ensured compliance with international travel regulations and program policies.● Maintained communication with students, parents and educational institutions.● Coordinated with international partners and handled issues related to homestay accommodations and transportation of international students.● Promoted study abroad programs through various channels.● Participated in educational fairs and created promotional materials.● Responded to customer queries and concerns promptly.● Followed up with students after the trip to get feedback and support. Show less

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  HERMANAS DE LA CARIDAD DOMINICANAS DE LA PRESENTACIÓN DE LA SANTÍSIMA VIRGEN, A.R.

  Jun 2013 - Dec 2014

  Administrative Assistant

  ● Managed daily office operations, including scheduling appointments, handling correspondence, and maintaining records.● Coordinated meetings, events and parent-teacher conferences.● Handled inquiries from students, parents and staff and provided information and assistance as required.● Organized student records, attendance records and academic documentation.● Assisted with school communications such as newsletters, activities, and announcements.• Recruited school staff, including posting job openings, screening resumes, and scheduling interviews.● Led the onboarding process for new employees, including orientation and training programs.● Managed employee records and human resources databases, ensuring accuracy and confidentiality.● Supported benefits administration, payroll processing, and employee inquiries related to human resources policies and procedures.● Coordinated with HR and school administration to implement school-specific policies and compliance measures.● Provided administrative support to school administrators, teachers, and support staff.● Coordinated school events, excursions and extracurricular activities.● Maintained a professional and supportive environment for students, parents and staff in all school administrative and human resources activities. Show less

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  Permoda

  Jan 2015 - Jan 2019

  Human Resources Assistant

  ● Managed daily office operations, including scheduling appointments, handling correspondence, and maintaining records.● Coordinated meetings, events and travel arrangements for executives and commercial teams.● Helped in managing the inventory of office resources.● Provided support in recruiting commercial personnel, from publishing job offers to scheduling interviews and processing new hires.● Supported onboarding new employees, including orientation, training, and completing paperwork.● Led the benefits program for the commercial area and employee relations.● Coordinated with management and human resources teams to implement retail-specific policies and procedures.● Provided administrative support to retail store managers and staff.● Assisted in organizing retail promotions, sales events and marketing campaigns.● Maintained a professional and customer-oriented approach to all administrative and human resources activities within the retail environment. Show less

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  Coomeva Medicina Prepagada Oficial

  May 2019 - Nov 2021

  Human Resources Assistant

  ● Oversaw employee recruitment, onboarding, and development programs. ● Improved retention rates by 10% through targeted development programs and employee feedback mechanisms. ● Administrated LMS, ensuring all learning records were up-to-date and accessible to employees.● Implemented successful House-Training strategies in the New Hire Orientation process, improving staff member adaptability.● Utilized Monthly Reports to gauge the effectiveness of learning initiatives, adjusting strategies as needed based on findings. Show less

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  Bancoomeva

  Nov 2021 - Mar 2023

  Human Resources and Learning Coordinator

  ● Facilitated recruiting banking professionals, from posting job openings to arranging interviews.● Managed talent development initiatives and succession planning programs. ● Implemented a comprehensive employee engagement strategy, increasing engagement scores by 15%. ● Assisted in implementing a new HRIS system, improving data management efficiency.● Utilized Instructional Design principles to enhance the effectiveness of educational materials and courses.● Coordinated regular training sessions using LMS, contributing to improved employee performance and productivity.● Successfully managed multiple Learning Projects, resulting in enhanced training programs for the organization.● Managed and analyzed data for Monthly Reports to track learner progress and provide insights for program improvements.● Improved the efficiency of learning programs by implementing robust project coordination strategies.● Demonstrated technical competence in launching and maintaining learning management systems for employee training.● Coordinate monthly training and coaching schedules with all company departments, ensuring continuous employee learning. Show less

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  McDonald's

  Jun 2023 - Oct 2024

  Crew Trainer

  ● Enhanced customer service experiences through effective rapport-building and excellent service.● Partnered with managers and team members to achieve daily sales goals.● Conducted onboarding training and coaching for new employees, ensuring they understood store procedures and culture.

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  ONxpress Transportation Partners

  Oct 2024 - now

  Learning and Development Coordinator