Mandy Parker

Experience

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  Self Employed

  Jun 2004 - Mar 2006

  Freelance Web Developer

  - Worked with small/medium sized businesses- Branded and developed websites

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  JEF Computing

  Mar 2006 - Nov 2009

  Co-Director of Marketing

  - Managed internal marketing program - Implemented and conducted multiple direct mail campaigns - Developed system to measure success of various campaigns and initiatives - Managed and created email mailing list and published company newsletter- Managed company email and web server- Developed client relationships and ensured customer satisfaction and service- Created websites and marketing materials for private clients - Created templates/themes for Joomla and WordPress- Provided and managed web hosting and e-mail solutions for clients Show less

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  OCG Computing

  Nov 2009 - Jul 2010

  Web Developer

  - Client-based Web Development- Marketing and Brand development- Managed hosting and e-mail

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  Self Employed

  Aug 2010 - Mar 2012

  Freelance Web Developer

  - Branded and developed websites for small businesses- Implemented Joomla CMS- Launched small business e-commerce site

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  MeetMax Conference Software

  Oct 2013 - Jul 2014

  Client Support Specialist

  - Support and maintain a large customer base. Handle incoming calls and email support requests for an assigned pool of accounts. - Troubleshoot technical problems, solve problems, answer general support questions and satisfy client requests for event registration software - Implement the online registration site for client events. - Create custom invitations and mini-event websites, using MeetMax tools, html and css. - Customize application front-end usign html, css, and basic javascript programming. - Offer best practice tips to clients in an effort to boost their meeting attendance via MeetMax's marketing engine -Give personalized web-based training to clients; educate and explain features and functionality to customers via phone and email Show less

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  University at Albany, SUNY

  Jul 2014 - now

  Senior Programmer/Analyst - Frontend Developer

  Maintain large, public facing, WCAG 2.0 AAA compliant website built with HTML5, SCSS, jQuery, JavaScript and ASP.Promote accessibility within organization and adherence to coding best practices.Implemented project management processes and Jira deployment for growing project team.