Samuel Gomes

Experience

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  ISOLET

  Aug 2004 - Oct 2008

  Fiscal Receipt Assitant

  • Managed documentation requesting payments;• Analysis and registration of incoming invoices in the ERP Microsiga;• Interacted with internal customers;• Supported team with inventories;• Elaborated area indicators;• Assisted drivers and customers;• Assembled voltage and current transformers.

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  ZF Group

  Nov 2008 - Aug 2015

  OEM Sales Support for Brazil and South American Market / Teamwork with Headquarters / International Projects.OES Sales Responsibility for Brazil and South American Market.Main Customers: Mercedes-Benz do Brasil and Mercedes-Benz Argentina.• Elaborated Sales Forecast: Quarterly Forecast, Strategic Planning & Business Planning;• Made market analysis, Operational result, Competition analysis, Macroeconomic data;• Provide technical/commercial presentations at customer to present new product launches, series products modifications and concepts;• Prepared and presented commercial offers as well as all needed support within negotiations with customers;• Made pricing analysis: creating sales price, costs vs competitiveness, markup, contribution margin and commercial policy in order to define the price strategy;• Managed commercial development projects for OEM Customers, multifunctional team;• Managed price request and price adjustment negotiation due to economic variation;• Performed sales alignments with Global KAMs;• Actively participate and decide on product/customer related topics on Supply chain, Planning, Quality, Engineering;• Conducted RFQ and technical feasibility study together with the Automotive Engineering team, R & D and Global Account Managers;• Participated in conference, exhibition and seminar of the sector;• Managed Spare Parts Business through OES channel: Price strategy, profitability, commercial offers.Highlights:★ 2015: Developed commercial project to introduce the new gearbox 9S 1310 in trucks Atego 2430 and Atego 3030, a new business with Mercedes-Benz do Brasil.★ 2014: Supported sales management in a Global Project with over BRL 180 million in turnover involving a major player in Brazilian market.★ 2012: Revitalized the project of current manual gearbox 16S 1650 for Atron 1635 application.★ 2011: Participated of the project to introduce the new transmission 6S 450 in Sprinter, a new business with Mercedes-Benz Argentina Show less Truck & Van Driveline Technology / Axle & Transmission Systems for Buses.OEM Customers Sales Support for Brazil and South American Market.OES Customers Sales Responsibility for Brazil and ZF Intercompanies.Main OEM Customers: Mercedes-Benz do Brasil, Mercedes-Benz Argentina and Agrale.• Managed commercial agreements: Price agreements, LTA;• Coordinated activities of quotation process for new products and series products modifications with multifunctional team;• Coordinated prototype activities of the sales department;• Prepared management reports, Sales inform, Business presentation, Company presentation, Sales meetings, Customer overview;• Managed Spare Parts Business through OES channel to all OEM`s and ZF Intercompanies: Price strategy, price management, profitability, commercial offers, product life cycle; • Managed accounting receivable, debit notes, retroactive price increase and tooling;• Elaborated and kept updated common files e.g price list, adjustment spreadsheet and technical folders.Highlights:★ 2011: Participated of the project to introduce light transmissions in Accelo 815 and Accelo 1016.★ 2011: I`ve worked to increase OES sales by BRL 8.8 million to BRL 9.7 million and operational result by 4.3% within a year and a half, providing customer service carefully, moving in on purchase requests, reviewing the list of products related to part numbers, margin recovery, minimum batch adjustment and most relevant items on the ABC curve. Show less Sales/After Sales Off-Road DrivelineTechnology and Axle Systems.Main Customers: John Deere, Liebherr, Volvo.• Assisted sales operational support;• Interacted with cross functional departments;• Developed PowerPoint Presentation and Spreadsheet;• Assisted database management;• Supported the Advanced Technical Service team;• Developed technical proposals, detailed scope letters to sell repair parts/service;• Documented all applicable customer contacts / warranty claims in applicable software systems;• Maintained parts database e.g editing for newly added, superseded, obsolete parts;• Assisted cataloged information e.g adding/removal of parts and researching discrepancies through means of OE data sources, cross-reference, field checks. Show less

  • Pl Sales Analyst

    Apr 2012 - Aug 2015

  • Jr Sales Analyst

    Jun 2010 - Apr 2012

  • Sales Intern

    Nov 2008 - Jun 2010
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  Eberspächer Group

  Oct 2020 - Jan 2023

  Account Manager

  Responsible for managing key accounts in the Brazilian market selling Air conditioning systems for Bus and Coaches.Responsible for the development, management and customer service of the Dealers Network and Representatives in Brazil, South America and Africa.• Management of key accounts and acting as their internal and external interface;• Coordinate and manage sales activities, prospecting business with clients in your portfolio, proposals, development of new applications along with the product application are to expand the product mix;• Pursuing and developing customer opportunities through a strong presence and relationship with influencers and decision makers in key areas;• Analyze and implement the commercial policy for sales, promotion in Aftermarket;• Create strategies for customer loyalty;• Define product portfolio to be worked on by each Representative;• Monitor competitors' actions and market changes;• Carry out visits to present products and training for customers.Highlights:★ 2022: Coordinated internal activities and deliveries of 254 AC units for Red Mobility Project with Caio Induscar.★ 2022: Achieved sales turnover in +18% over the budget for 2022 related to spare parts business.★ 2022: Elaborated a mapping of AC units sold by Eberspaecher Brazil from 2016 to 2022. Show less

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  BOGE Rubber & Plastics Brasil S.A.

  Jan 2023 - now

  Account Manager

  OEM Sales Responsibility for Americas Region selling NVH & Plastics Lightweight Solutions for Passenger Cars, Chassis, Powertrain and Commercial Vehicles.KAM Responsible for Toyota, Honda, Hyundai, GM, Renault, Nissan, Mercedes-Benz, Scania, DAF accounts.• Identify opportunities in the market, acting in the prospection and acquisition of new businesses and clients;• Establish multilevel relationship with OEM customers;• Define, develop and execute acquisition strategy and achieve agreed order intake targets;• Report to local management and headquarters;• Leads multifunctional teams involved in new quotation processes and commercial/technical feasibility studies – local management & Headquarters;• Ensure that businesses meet expectations in terms of results, negotiating sales conditions (price, productivity, investments...) and requests for price recovery, LTA agreements. Show less