Gianytha Choerunisa

Experience

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  Universitas Widyatama

  Aug 2010 - Sept 2011

  Front Desk Staff

  • Helping marketing work within and outside the campus • When in college aid in receiving a phone call answer and explain to people who ask about registration process or freshman Widyatama’s student • Help recapitalize job marketing to conduct socialization on Widyatama University program and run the other deals with Widyatama University

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  Zero Seven / Bandung Creative Company

  Jan 2011 - Dec 2015

  • Plan and organize performances: Manage all aspects of staging, from show concept development to final performance execution.• Oversee studio operations: Supervise all internal and external processes within the studio to ensure smooth daily operations and maintain quality standards.• Collaborate on hiring trainers: Work closely with the Studio Chairman to select qualified instructors to provide acting, dance, and singing lessons.• Deliver educational materials: Provide or arrange for teaching materials related to acting, dancing, or singing to enhance the skill development of students.• Step in for leadership: Make decisions on behalf of the studio in the absence of the Chairman or Board, ensuring continuity of operations when necessary.• Support performance preparation: Assist in all aspects related to preparing and organizing studio performances, including rehearsals, scheduling, and technical coordination.• Assist marketing efforts: Collaborate with the marketing team to promote the studio and recruit new members or students. Show less

  • Trainer (Acting, Dancing, Singing) & Project Manager

    Jan 2010 - Dec 2015

  • Sales&Marketing Event Coordinator

    Jan 2011 - Dec 2014

  • General Manager

    Jan 2011 - Dec 2012
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  Tax Consultant

  Mar 2014 - Apr 2015

  Accountant

  • Developed comprehensive Financial Reports to drive fiscal accountability and transparency.• Expertise in crafting SPT OP and Agency documentation, ensuring regulatory compliance.• Streamlined processes through the creation of mass SPT systems for enhanced efficiency.• Generated meticulous VAT, Income Tax (21, 23, 25) reports, bolstering tax planning and management.• Conducted in-depth analysis to identify and rectify problematic financial areas, delivering strategic recommendations.• Fostered cross-functional collaboration to devise and execute impactful marketing and web strategies. Show less

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  PT. BANK NEGARA INDONESIA (Persero) Tbk.

  Oct 2015 - Mar 2022

  • Expertly managed client relationships, ensuring high levels of satisfaction and loyalty.• Conducted in-depth customer interviews to accurately identify and address needs.• Communicated effectively with clients to align services with their requirements.• Resolved customer issues promptly, maintaining trust and positive rapport.• Developed and executed innovative marketing strategies to expand customer base.• Efficiently processed loan applications, utilizing credit-scoring systems for expedited approvals.• Maintained up-to-date knowledge of legal, market risk, and compliance matters.• Contributed to enhancing credit application quality and recommended policy improvements.• Collaborated with team members to meet and exceed sales targets.• Delivered exceptional customer service, understanding client needs and fostering strong relationships.• Demonstrated ability to thrive in a fast-paced environment, meeting tight deadlines consistently Show less • Provides account services to customers by receiving deposits and loan payments • Cashing checks; issuing savings withdrawals; recording night and mail deposits• Selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone• Referring to other bank services• Records transactions by logging cashier's checks, traveler's checks, and other special services• Preparing currency transaction reports• Cross-sells bank products by answering inquiries• Informing customers of new services and product promotions; ascertaining customers' needs• Directing customers to a branch representative• Completes special requests by closing accounts; taking orders for checks• Opening and closing christmas and vacation clubs• Exchanging foreign currencies• Providing special statements, copies, and referrals• Reconciles cash drawer by proving cash transactions• Counting and packaging currency and coins• Reconciling loan coupons and other transactions• Turning in excess cash and mutilated currency to head teller• Maintaining supply of cash and currency• Complies with bank operations and security procedures by participating in all dual-control functions• Maintaining customer traffic surveys• Auditing other tellers' currency• Assisting in certification of proof• Maintains customer confidence and protects bank operations by keeping information confidential• Contributes to team effort by accomplishing related results as needed Show less

  • Jr.Relationship Manager

    Mar 2018 - Mar 2022

  • Bank Teller

    Oct 2015 - Feb 2018
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  Foodizz - Belajar Bisnis Kuliner

  Apr 2022 - Sept 2024

  Sales & Customer Relations Manager

  • Spearheaded team to surpass sales targets through strategic planning and execution.• Providing reports and strategies to business owners, essentially working directly with them to make business decisions.• Fostered collaboration with executive leadership on product strategies and reporting.• Liaised with cross-functional teams to enhance product offerings and marketing campaigns.• Analyzed sales metrics, providing insightful reports to stakeholders for informed decision-making.• Drove sales achievements by nurturing new/old client relationships and business opportunities.• Cultivated enduring customer connections, fueling long-term revenue growth.• Guided sales support staff in administrative duties to streamline deal closures.• Addressed high-profile customer issues, reinforcing loyalty and fostering repeat business.• Managed client portfolios to strengthen existing partnerships and expand market share.• Maintained a comprehensive understanding of competitor offerings and market dynamics.• Partnered with senior management to drive continuous team performance enhancements.• Orchestrated sales meetings to discuss strategies, share best practices, and refine processes.• Developed compelling sales presentations to demonstrate product success and credibility.• Implemented operational systems and procedures to accelerate sales efficiency.• Established Key Performance Indicators (KPIs) for the Sales and Customer Service teams Show less

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  Wiraswasta

  Sept 2024 - now

  Certified Virtual Assistant

  LEAD GENERATION :• Webinar & Virtual Events• Building Lead Magnets• Cold Email Reachout• Social Media Lead Generation• Collecting Contact Information• Drafting Scripts & Messages• Building Landing Pages• Manage CRM• Reporting & AnalysisCUSTOMER SUPPORT :• Answer Customer Questions• Resolve Issues Quickly• Ensuring Client Satisfaction• Customer Relation• Customer SuccessADMIN TASK :• Data entry• Email & Calender Management• Database Management• Bookkeeper• Internet & Market ResearchPROJECT MANAGEMENT :• Project Planning and Scheduling• Resource Allocation• Communication Management• Task Tracking and Progress Monitoring• Risk Management• Documentation• Budget Management:• Quality AssuranceRECRUITING :• Job Posting and Advertisement• Screening and Shortlisting• Interview Coordination• Candidate Communication• Reference and Background Check• Onboarding Support• Recruitment Database Management• Reporting and Analytics Show less

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  SGB VA Course

  Jan 2025 - now

  Lead Generation Supervisor

  • Conduct shortlisting of participants based on their experience, skills, and alignment with the client’s business needs.• Provide recommendations for participant candidates who can be hired by the client based on various tests and evaluations conducted during the program.•Provide expert advice on lead generation strategy, including research, prospecting, content creation, outreach execution, lead nurturing, segmented campaigns, pipeline management, CRM integration, and detailed reporting.•Define and maintain key performance indicators (KPIs) for lead generation tasks, track progress, and provide constructive feedback for continuous improvement.•Establish and manage clear communication channels with clients and participants.•Maintain direct collaboration with the client and team, ensuring timely updates and professional resolution of concerns.•Assess client tasks and delegate responsibilities to participants based on their skills and expertise.•Provide training and mentorship to optimize participants' effectiveness in lead generation tasks.•Monitor and evaluate participant performance to ensure quality and efficiency.•Foster open communication, allowing participants to ask questions and seek guidance.•Prepare comprehensive reports on participant performance and program outcomes for the team and client. Show less