Deepthi Vijayan

Experience

• 

  State Bank of India

  Dec 2010 - Dec 2015

  • Strong administrative and operational support: Assisted with the day-to-day functions of the HR department, ensuring smooth operations.• Recruitment and onboarding expertise: Played a key role in attracting, interviewing, and onboarding new talent, streamlining the process.• Employee relations and support: Provided comprehensive support to employees throughout their lifecycle, from onboarding to offboarding, including probation, confirmation, extensions, retirement, and resignations.• Compensation and benefits administration: Assisted in managing payroll, allowances, leaves, and working hours, ensuring accuracy and compliance.• Transfer and relocation support: Coordinated employee transfers and relocations, providing necessary assistance and information.• Employee benefits: Facilitated access to welfare facilities, contributing to employee well-being.• Disciplinary procedures: Supported HR with disciplinary matters, ensuring adherence to establishedprocedures.• Contract and letter preparation: Drafted employment contracts for new hires and promotional letters,demonstrating strong attention to detail. Show less ustomer Account Management:• Gather and record accurate customer information: This includes their occupation, full names andaddresses of themselves and their parents (if applicable), and nomination details.• Process account opening forms (AOFs): This involves verifying and entering customer data into the CBS(Core Banking System) while ensuring all sections are complete and meet bank requirements.• Maintain accurate account records: Update customer information and details like annual income/turnoverin the CBS whenever necessary.Administrative Tasks:• Process ATM card and cheque book requests: Assist customers with their requests and ensure properdocumentation is completed for issuing these items.• Data entry: Enter data from AOFs and other sources into the CBS system accurately and efficiently. Show less

  • Human Resources Assistant

    Apr 2013 - Dec 2015

  • Customer Assistant

    Dec 2010 - Mar 2013
• 

  State Bank of India

  Jan 2018 - Apr 2023

  Verify and update account information:• Check new government/quasi government accounts for any required follow-up actions, as instructed by senior staff.• Assist with merging customer accounts from different branches, ensuring all information is accurate and complete.• Send reminders to customers to update their KYC (Know Your Customer) information, following bank's established procedures.• Update missing information like PAN (Permanent Account Number), phone number, nomination details, and Form 60 in the bank's core banking system for incomplete accounts, following data entry protocols.Account maintenance:• Monitor account activity for government/quasi government accounts, flagging any irregularities for further investigation by designated personnel.• Maintain accurate account records, ensuring all data is up-to-date and filed according to bank's document management system. Show less • Meeting & Event Coordination: Scheduling meetings, managing logistics, and coordinating successful events.• Travel Management: Arranging efficient and cost-effective travel for various individuals.• Senior Staff Calendar Management: Maintaining and managing the schedules of senior staff, ensuringtheir time is optimized.• Financial & Expense Management: Handling the financial aspects of travel arrangements and relatedexpenses, ensuring accuracy and adherence to policies.• Maintained account records, including processing charges, managing accounts and records, and handlingtax documents.• Managed fixed assets for senior management, ensuring proper inventory and record-keeping.• Assisted with annual financial audits of the regional branch office by providing necessary documentation andsupport.• Processed vendor payments for approximately 100 vendors, ensuring timely and accurate payments.• Made monthly rent payments for 23 senior management personnel, maintaining accurate records andfollowing up on any discrepancies.• Reconciled office accounts on a daily basis, ensuring all transactions are accurate and accounted for. Show less

  • Back Office Assistant

    Jun 2020 - Apr 2023

  • Administrative Assistant

    Jan 2018 - May 2020
• 

  Crédit Agricole Leasing & Factoring Deutschland

  Aug 2024 - now

  Mitarbeiter Credit Insurance