Jayla Porter

Experience

• 

  Kroger

  Aug 2016 - May 2018

  Courtesy Clerk

  • Conductor of prompt customer service and assistance throughout the entire store• Provided a clean work environment• Maintained knowledge of store inventory and sales activities • Greeted customers entering store, actively listened to customers’ inquiries and/or solved complaints • Properly bagged patrons’ groceries to preference

• 

  Synovus

  Sept 2019 - Aug 2021

  Senior Bank Teller

  • Managed opening and closing times for the main branch• Accurately processed withdrawals, deposits, change orders, foreign currency, payments, credit memos, debt memos, and transfers• Reviewed banking guidelines and requirements to stay updated on new laws and procedures• Processed sales referrals and promoted bank services and products, resulting in 30% branch sales increase• Balanced daily cash deposits and bank vault inventory with a zero error rate• Established new customer accounts including checking, savings, lines of credit and loans• Assembled in-store marketing displays and proper signage • Assisted in training several employees on cash drawer operation• Successfully completed quarterly cybersecurity courses Show less

• 

  ADP

  May 2023 - now

  Software Developer