Javier Bautista

Experience

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  HPE

  Jun 1999 - Dec 2017

  Organization: HP Service Delivery MexicoRole: Business Critical Consultant He worked in HP Services Delivery Team for Mission Critical top accounts mission critical value customers acting as Account Delivery Manager, PM, Business consultant, Technical Consultant and Advisor for new projects, but also working actively for problem resolution into the HP-UX PA/IA environments where High Availability and Backup solutions exists. Activities:• Account Delivery Manager• Support to MC Value Customers• Business Consultant• Technical Consultant• Escalation Engineer • Recovery specialist• Project Management (not formerly)Skills:• Communications and presentations skills• HP-UX master (Performance, LVM, MC/SG clusters, Vpars, Networking, Sendmail, Ignite)• ITSM• ITIL• Backup Solutions specialist (HP Data Protector)• Incident, Problem, Crisis ManagementPrincipal Achievements:• Responsible for a successful execution of an stabilization plan of the Telefonica´s prepaid solution that covers Mexico and Central America• Business Consultant for Coca Cola FEMSA in a Proof-Of-Concept developed in Atlanta that resulted in HP won a 30M USD contract (Megaproyecto 2008)• Business Consultant into HP Services Delivery working for the top accounts and acting as consultant and advisor for new projects (Quálitas and Comercial Mexicana those projects represented to HP about 8M USD deals)• Delivery of DP implementations, migrations and recoveries for strategic customers (Pemex, Comercial Mexicana, SKY, Quálitas, ING, Telefónica Móviles, Crédito y Casa). Show less Organization: HP Services Mexico, HP Value Solution Center MC SupportRole: MCSE Mission Critical Support Engineer/Named RCEBetween June 1999 and June 2007 he worked for HP Services Mexico into the Value Solution Center as RCE having different roles since support engineer specialist, senior and master and finally working in parallel as Team Leader.Activities:• Support engineer for Mission Critical Value Customers into México, Latin America and South America (Except Brazil) • Technical Team Leader• Creation of proposals and delivery of services • Consultant• Project Management (not formerly)• Team leader Operational levelSkills: • Incident and Problem Solver• Support of HP-UX (Performance, LVM, , MC/SG, Vpars) Data Protector, NNM, OVO, HP OpenMail, IntermailPrincipal Achievements: • Team Leader in 2005-2007 for VaGSC, managing at operational level the team.• Named RCE for Mission Critical Accounts into México, Latin America and South America (Except Brazil) participating and solving complex problems and working with HP L3 technical levels.• Creation of proposals and delivery of services• To keep the organization into metrics about customer satisfaction and TCE. • MVP 2005 • Recognized into HP support team and all the HP Services organization as a key player in solving complex problems. Show less

  • IT Solutions Architect

    Jun 2013 - Dec 2017

  • Project Manager

    Sept 2009 - May 2013

  • Tecnical business consultant

    Jun 2006 - Aug 2009

  • Team leader for Mission Critical Support

    Jun 1999 - Jun 2006
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  Pounce Consulting

  Dec 2017 - Dec 2019

  Program Manager & IT Solutions Architect en Pounce Consulting

  - Resposible for develop and update the services sales portfolio- Responsible of Managment of Cloud, Datacenter, Storage & Big-Data services practices- Responsible of Pursuit, creation, definifion and development of IT services proposals for customers considering, scope, bugdet, time, constraints- Procurement/Engagement management with providers- Management of the end-to-end services sales lifecyle.

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  Dell EMC

  Dec 2019 - now

  Senior Principal Engineer DPS

  Solution architect for DataProtection solutions implementations