Marcus Thornburn

Experience

• 

  Krazy Kats Restaurant

  Apr 2013 - Sept 2013

  Busser

  (Summer Job) Interact and serve customers as they were seated at the table. Maintain a clean, organized tables, floors and bar area.

• 

  Krazy Kats Restaurant

  May 2014 - Aug 2014

  Host

  (Summer Job) Organize, record and confirm reservations for the restaurant. Greet and welcome as they enter and leave the restaurant. Handle complaints over the phone or in person. Record and check the balance of the books/cash register and tips at the end of each shift.

• 

  Domain Hudson

  Dec 2014 - Jan 2015

  Host/ Food Runner

  (Job over Winter Break) Organize, record and confirm reservations for the restaurant. Greet and welcome as they enter and leave the restaurant. Handle complaints over the phone or in person. Serve food to the tables, remember menu descriptions, differences between wine regions.

• 

  Loyola University Maryland

  Sept 2015 - May 2016

  Desk Assistant for Loyola Athletic Department

  Confirm and create appointments for varsity athletes seeing the team trainers. Organize the athletic trainer’s schedule for appointments and games. Clean the training room when needed.

• 

  Hockessin Athletic Club

  May 2016 - Aug 2016

  Summer Camp Counselor

  I was responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting. Also be responsible for the general safety and development, growth, and skill achievement of the participants in his/her group.

• 

  Mike Purzycky Campaign for Mayor of Wilmington

  Jul 2016 - Aug 2016

  Public Relations/ Market Research Assistant

  Reach out to possible voters by phone call, handing out pamphlets and attending events to talk about Mike. I would have to gauge people’s responses to see how we could sway them to vote for our candidate, then go back to the office to report to my supervisor. I would report ways that would help our candidate be more available and relatable to the voters.

• 

  GreyComm Studios

  Feb 2017 - May 2017

  Marketing Assistant

  Developed marketing research plans to gain knowledge of show preferences of target audience. Used Premier Pro and Photoshop to create and publish marketing advertisements/videos for promotion of studio. Maintained and uploaded social media sites for GreyComm.

• 

  Arena's Bar and Grill

  May 2017 - Aug 2017

  Server

  Management of time to ensure professional dining experienceCommunicate with employees and management for assistance and team related activitiesDeveloped relationships with customers to facilitate stable work experiencePerformed tasks to create an organized atmosphereResolved all issues in a professional mannerAdapted to different computer systems and programs

• 

  WSFS Bank

  May 2017 - Sept 2017

  Sales, Marketing and Compliance Intern

  WSFS Bank's ATM Division, Cash Connect, is a leading national provider of ATM cash management and deposit safe services.• Worked as part of the Marketing team on spreading and increasing brand awareness in areas where ATM’s are located.• Independently surveyed ATM and deposit locations managed by WSFS Bank, acting as a customer relations agent and representative of the WSFS brand.• Completed compliance regulation checks following ADA and federal regulations and filed reports for senior management.• Helped the Sales team expand the Smart Safe Service by pitching to WSFS Cash Connect clients on site. Show less

• 

  Cambridge Associates

  May 2018 - Aug 2018

  Data and Reporting Intern
• 

  RBC

  May 2019 - Oct 2021

  Risk Analyst
• 

  Meltwater

  Oct 2021 - now

  Responsibilities:• 100% outbound full-sales cycle role after demonstrating high growth and success in top-of-funnel sales on net-new logo team to achieve monthly personal, team, and office quotas.• Consult C-level Executives on communications and marketing strategy to prove ROI for all industries.• Responsible for managing 300 SMB accounts, from lead generation (100% self-sourced), to product demonstration, then to close.• Expanded relationships by collaborating with Client Success and executing growth strategies for a portfolio of existing clients, which included inside sales responsibilities to ensure a smooth transition from pre-sale to post-sale.Establish start-to-finish, outbound new business relationships with C-Level Executives from lead generation to closing.• Responsible for training and managing team of Sales Consultants to hit all KPIs and sales quotas• Forecast individual and team sales on monthly cycle.• Manage a team of Sales Consultants to support sales processes, provide guidance on pipeline heath as well as ensure Sales Consultants learn the key responsibilities and skills to become Sales Managers.Meltwater empowers companies with a suite of solutions that spans media, social, consumer, and sales intelligence. By analyzing ~1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge to drive results. With 27,000 global customers, 50 offices across six continents, and 2,300 employees, Meltwater is the industry partner of choice for global brands making an impact. Show less

  • Senior Sales Manager

    Oct 2024 - now

  • Sales Manager

    Mar 2023 - Oct 2024

  • Senior Sales Consultant

    Jul 2022 - Mar 2023

  • Sales Consultant

    Oct 2021 - Jul 2022