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Celeste Wade

Celeste Wade

Employee

Followers of Celeste Wade20 followers
location of Celeste WadeCharlotte, North Carolina, United States

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  • Timeline

  • About me

    Tier 1 Technical Support Advisor

  • Education

    • E.L. Bowsher

      2010 - 2014
      Diploma

      Activities and Societies: Basketball, Volleyball, Med Tech I & II

    • Johnson C. Smith University - JCSU

      2014 - 2017
      Master's Degree Multi-/Interdisciplinary Studies, General

    • Central Piedmont Community College

      2020 -
      Information Technology

  • Experience

    • Cinemark

      Nov 2013 - Aug 2014
      Employee

      My responsibilities at Cinemark is make sure all customers are satisfied , serve customers items they asked for, be respectful to all staff and visitors and always make sure my area looked clean and presentable.

    • EXPRESS

      Jun 2016 - May 2018
      Sales Associate

    • FedEx

      Oct 2018 - Feb 2019
      Package Handler

    • TGI Fridays

      Jul 2019 - Dec 2020
      Server Trainer

    • Fairfield Inn & Suites by Marriott

      Jul 2019 - now
      Front Desk Receptionist

    • Conduent

      Sept 2021 - now
      Technical Support Specialist

      Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Speaking to customers to quickly get to the root of their problem.Installing and configuring hardware and software.

  • Licenses & Certifications

    • Heartsaver First Aid

      American Heart Association | American Stroke Association
      Mar 2013

    • Adult and Pediatric First Aid/CPR/AED

      American Red Cross Training Services
      Feb 2025

    • Emergency Medical Dispatcher (EMD)

      INTERNATIONAL ACADEMY OF EMERGENCY MEDICINE LTD
      Mar 2025

  • Honors & Awards

    • Awarded to Celeste Wade
      First Team All City - Apr 2013 I was nominated for an award and hard effort for basketball. I was the no.1 rebounder in the state of ohio along the first in Toledo. The coaches in the Toledo area nominated to win an award which was a big accomplishment in my life because it meant a lot to know the coaches looked at me as such a good player.

  • Volunteer Experience

    • Concession Stand

      Issued by Toledo Lady Ballers on May 2013
      Toledo Lady BallersAssociated with Celeste Wade