Shae Grossman

Experience

• 

  Hart & Trinen, llc

  May 2010 - Aug 2010

  Receptionist/ File Clerk
• 

  Movie Tavern Inc.

  Jul 2011 - Nov 2014

  • Manager

    Jan 2014 - Nov 2014

  • Server and Bartender

    Dec 2011 - Jan 2014

  • Food Runner

    Jul 2011 - Dec 2011
• 

  Red Lobster

  Jan 2015 - May 2015

  Server/ Kitchen Expo
• 

  Red Robin

  Jul 2016 - Nov 2021

  -Manage menu data for POS and online menus (corporate & assist franchise)-Manage promo data in POS and online menus (corporate & assist franchise)-Manage upgrades/new feature builds for POS and online menus (corporate & assist franchise)-Assist with mapping and recipe builds-Work with CFC, NCR Enterprise, OLO, Monkey Media, Aloha Online, Menu Configurator, Menu Maker, Ziosk MMS, NBO, CMC, Third Party vendor menu sites, QSR, DineTime, Punch

  • Restaurant Technology Configuration Specialist

    Apr 2018 - Nov 2021

  • IT Support Analyst

    Sept 2016 - Apr 2018

  • Server/ Kitchen Expo

    Jun 2015 - Sept 2016

  • KDS/ DineTime Installation Team

    Jul 2016 - Aug 2016
• 

  5&5

  Nov 2021 - now

  -Work with some of the most well-known brands in the restaurant space configuring and optimizing their digital menus, impacting owned sales channels and third-party.-Work with OLO, CFC, Xenial, Toast, CAKE, Qu, Revel, Punchh, Paytronix O&D

  • Associate Director of Menu Technology

    Jan 2024 - now

  • Technical Lead, Menu

    Jan 2022 - Jan 2024

  • System Solutions Senior Specialist

    Nov 2021 - Jan 2022