Natalie Bresler

Experience

• 

  Fontein Guest House

  Nov 2005 - Jun 2006

  Assistant Receptionist

  Assisting with reservations in accommodation, conferences and function.Organising and hosting functions.

• 

  Barron Grill House

  Mar 2007 - Jul 2007

  Front Office Reception and Guest Services Officer

  Marketing of the establishment ( site inspections

• 

  Arabella Western Cape Hotel and Spa

  Aug 2007 - Aug 2008

  Relief Duty Manager

  Marketing of the establishment ( site inspections

• 

  The Westin Grand Cape Town Arabella Quays

  Aug 2008 - Feb 2010

  Guest Services Agent

  -Stand in Duty ManagerGuest complaintsAssist in compiling guest itineriesBooking of activitiesRooming of guestsChecking guests in and outAdministration-emailsBooking of flights

• 

  The Mount Nelson Hotel

  Mar 2010 - Jul 2010

  Front Desk Agent/Reception

  Reason for leaving: Better work experience offered

• 

  The Collection by Liz McGrath

  Jul 2010 - Nov 2011

  Reservationist in Sales and Marketing

  Group ReservationistFIT ReservationistTelesales

• 

  Lagoon Beach Hotel & Spa

  Nov 2011 - May 2013

  Corporate Sales Executive.•Conduct 16 face to face meetings with clients•To follow up leads by visiting prospective clients regularly, often enough to maintain their interest but not too often to alienate them.•At least five site inspections per week. •Preparation of proposals and presentations. •To liaise closely with operational staff on all details for a prospective new contract and gain their agreement on all details.•Effectively searches and pursues sales leads and prospects. •Conducts regular follow-up with clients to build more effective communications and to develop repeat business. •Help organize and conduct sales campaigns •Participate in trade shows or other promotions. •Cold calling at least five companies per day. •To be fully aware of competitors and their rates•To constantly monitor and be aware of competitor activity.•Maintains contact with all clients in the market area to ensure high levels of client satisfaction. •To maximise revenue at all times.•To achieve or better budgeted sales targets.•To complete a daily/weekly log of all activities.•Prepare sales reports and track activities •To analyze statistics thereby identifying key sales areas, problems and success rate. •Maintains accurate records of all pricings, sales, and activity reports. •Prepare sales contracts Show less •Gather leads for sales team from arrivals lists, VIP’s, Internet bookings•Site Inspection Coordination•Carry out site inspections in support of the sales team•Management of all PR opportunities•Management of al social media sites (Facebook & Twitter)•Management and design of all Marketing Emailers•Management of office and support to sales team-telephones,emails•Carry out telesales in support of marketing campaigns and ezines•Working with the revenue and sales team. React swiftly to business needs with innovative sales and marketing activity•Compilation of monthly production reports for corporate and travel agent accounts•To work and support the sales team to insure optimum results in cooperative sales, marketing and advertising campaigns•To constantly be aware of new business opportunities and action them•To constantly be aware of competitor activity•To maximise revenue at all times•To ensure you remain proactive and responsive to prospective clients•Compilation of weekly sales reports•Responsible for all Marketing for Lagoon Beach Hotel-taking the proposal, liaising with advertising agency, following through and delivering concepts.•Responsible for all collateral to support sales efforts including pictures, brochures, flyers, stands, pop ups•Supply and manage daily notes from GM for VIP guests•Manage the client database (for the entire market segment)•Management and issue of all contracts. ( corporate, leisure, SADC, Travel Agents and International Tour Operators)•Assist The Sales & Marketing Manager where necessary Show less

  • Sales Executive

    Jul 2012 - May 2013

  • Sales Coordinator

    Nov 2011 - Jul 2012
• 

  Protea Hotels by Marriott®

  May 2013 - Aug 2017

  • Key Account Sales Executive African Pride Crystal Towers Hotel & Spa

    Nov 2014 - Aug 2017

  • Sales Executive PH North Wharf

    May 2013 - Oct 2014
• 

  Taj Hotels Palaces Resorts Safaris

  Aug 2017 - Sept 2022

  Corporate Sales Manager
• 

  Hazendal Wine Estate

  Sept 2022 - Mar 2024

  Sales Manager
• 

  Pullman Cape Town

  Feb 2024 - Sept 2024

  Sales Manager Corporate
• 

  Neighbourgood

  Oct 2024 - now

  Sales Manager

  Neighbourgood is a next-generation property development and management company that exists to create real good neighbourhood hotels, apartments and workspaces connecting communities across the world.