Kapil Nara

Experience

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  Silica InfoTech Private Limited

  Jul 2004 - Jan 2006

  Technical Consultant

  Worked as a systems consultant and implemented operating system installations.

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  Wipro Technologies

  Apr 2006 - Sept 2007

  Software Engineer

  I worked as a remote support engineer and supported customers of EMC Corporation. Learned a lot about storage and backup solutions offerings from EMC Corporation. Was promoted to shift lead after a year.

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  Hewlett Packard Global Soft India Private Limited

  Sept 2007 - Oct 2008

  System Engineer

  Delivered storage and backup services for Pfizer pharmaceuticals globally. Achievements in HP E-Award (monetary award too) for doing RCAs for client which lead to more successful backups Achieved “Customer’s Hero Award” in HP and received high appreciation from not only from the customer but also from the top technical heads of H.P sitting at US and India.

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  IBM India Private Limited

  Nov 2008 - Dec 2009

  Technical services professional

  I joined IBM in an individual contributor role for storage team. I implemented various best practices and processes. The support model for customer changed from onsite to offshore and I did significant contribution to make it successful. I did documentation, SOP creation and took sign offs. My communication skills were appreciated by both customers and IBM management. Achievements in IBM Transition of a leading pharmaceutical account from USA to India

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  Wipro

  Dec 2009 - Jan 2017

  Project Manager

  Professional Summary: Results-driven Project Manager with over seven years of experience at Wipro Limited, leading data center teams and managing large-scale infrastructure projects. Proven ability to deliver complex solutions within strict timelines and budget constraints. Adept at mentoring team members, driving career advancements, and fostering seamless communication with stakeholders. Skilled in designing and implementing Storage, Backup, Server, and end-user computing projects, with a demonstrated ability to quickly adapt to new technologies and deliver successful outcomes.Key Achievements:Led cross-functional teams: Managed teams of 30 members for two major clients, ensuring optimal performance and project execution.Consistently delivered infrastructure projects: Achieved timely and budget-friendly completion of projects, showcasing exceptional project management skills.Designed and orchestrated solutions: Implemented Storage, Backup, Server, and end-user computing solutions, demonstrating technical expertise and strategic planning.Mentored and developed team members: Facilitated numerous internal promotions and career advancements through effective mentoring.Adapted and excelled in new technologies: Successfully deployed various new devices and technologies, achieving project outcomes without delays.Exemplary communication skills: Ensured seamless collaboration with customers, vendors, Wipro management, and peers for smooth project delivery. Show less

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  BT E-SERV (INDIA) PRIVATE LIMITED

  Jan 2017 - now

  Lead Project Manager

  Professional Summary:Dynamic and results-driven professional with a proven track record of leading high-performance teams and delivering mission-critical solutions across the EMEA and USA regions. Possesses a deep expertise in BT's voice solutions and extensive experience in managing and executing high-value programs.Key Achievements:Leadership: Currently spearheading a high-performance team of 10, orchestrating the delivery of a highly visible MS Teams solution across EMEA for a prominent client, managing a program worth $700K.Migration Expertise: Successfully accomplished the migration of 3,000 MS Teams users in a $400K program for the USA, ensuring seamless transitions and minimal disruptions.BT Voice Solutions Authority: Established as a subject matter expert in BT's voice solutions, delivering all major BT Portfolio voice products with precision and excellence.Career Advancement: Earned two promotions in the last five years, reflecting unwavering dedication and consistent, stellar performance.Mentorship: Mentored numerous colleagues, guiding them to achieve their own promotions and career growth.Networking: Effectively networked with customers, vendors, management, and BT teams to ensure successful migrations and project outcomes.Recognition: Consistently recognized as the Best Project Manager for nearly five years, renowned for ensuring program and project success.Project Highlights:Delivered MS Teams solution for America, a program valued at $400K.Migrated call recordings from NICE to BT Optimise solution across EMEA, managing a project worth $375K.Executed the migration of 1,200 users from Avaya to Cisco Voice with DR in America, with a program value of $400K.Personal Attributes:Consistent Achiever: Known for guaranteeing project success and consistently venturing into new, untapped areas to bring home rewarding outcomes.Dependable Firefighter: Always available to tackle challenges head-on and deliver results under pressure. Show less