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Liam Sanchez

Liam Sanchez

Crew Trainer

Followers of Liam Sanchez225 followers
location of Liam SanchezStockton, California, United States

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  • Timeline

  • About me

    Aspiring IT Professional|Aspiring Cybersecurity IT Professional| Leader| Customer Service Expert| Detail Oriented |Fast Learner

  • Education

    • DeVry University

      2023 -
      Associates Degree Cyber Security

    • Merit America

      -
      Google IT Certificate IT Support

      Skill development experience includes: Technical support: installing & configuring computer hardware, software, and networksComputer networking: standard protocols for TCP/IP and network services (e.g., DNS)Operating systems: creating users, groups, and permissions for account access & installing, configuring, and removing software on Windows and Linux operating systemsSystems administration: server management and user & information management IT security: evaluating… Show more Skill development experience includes: Technical support: installing & configuring computer hardware, software, and networksComputer networking: standard protocols for TCP/IP and network services (e.g., DNS)Operating systems: creating users, groups, and permissions for account access & installing, configuring, and removing software on Windows and Linux operating systemsSystems administration: server management and user & information management IT security: evaluating potential risks and utilizing encryption algorithms and techniques Show less

  • Experience

    • McDonald's

      Jan 2019 - Sept 2021
      Crew Trainer

      regular guest requests and multiple bonus awards.Trained new employees on policies and procedures, as well as customer service and engagement, leading to higher quality customer experience.Coordinated daily supply inventory, documenting low stock, communicating with supervisors, and facilitating receipt of deliverie

    • Amazon

      Nov 2021 - Nov 2022
      Supervisor

      Trained new hires to ensure they delivered the products to the proper trailer to ensure customers were satisfied.Multitasking by managing associates, filling out paperwork, bringing trucks in/sending trucks out, and writing my end of shift notes.Assisted management in filling out paperwork, ensuring everyone was on task, and making sure everyone was meeting quota.Once trucks were filled with product/customer orders, they also sent off the truck and brought a new one in using a system called YMS (Yard Management Software).Utilized software and spreadsheets to document/organize the work that was done throughout shift on Microsoft Word, Excel, Slack, and Outlook. Show less

    • O'Reilly Auto Parts

      Nov 2022 - now
      Material Handler

      Managing two lanes while using a RF scanner, placing totes/consolidating them into another, and manuling palletizing them into the proper store. Creating a safe/efficient customer service environment by executing the totes for the day at a safe and fast pace while working with another team member.Identify and troubleshoot glitches on scanners, ensuring that hardware issues were resolved for staff to utilize.Performed upgrades and maintenance on up to 100 mobile devices daily, providing tech support, troubleshooting, repair or replacement. Show less

  • Licenses & Certifications