JAYAKUMAR JOHNNY ALPHONSE

Experience

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  Extolution Software Private Limited

  Jul 2007 - Nov 2008

  Jr Software Programmer

  Developed some websites using C# and Asp.net language

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  BayForge Limited

  Jun 2009 - Nov 2011

  System Administrator

  Duties performed:• Responsible for providing the desktop system administration and support to the network.• Managed MS Windows 2003 and 2008 Server (ADS, DNS, DHCP, Applying Group Policy)• Installed software patching, upgrading and maintenance of operating system.• Performed system start-ups and shutdowns.• Installed and Maintained McAfee Antivirus Enterprise Edition Server and Client.• Configured and Maintained E-Mail accounts using Lotus Notes.• Installing and configuring different hardware peripherals.• Maintained LAN and performed line and cable continuity testing.• Upgrading the system configuration as per the user specification.• Installed and Managed Printer using Print Server.• Reporting daily operational issues in daily review meetings with account management.• Diagnose and rectify Operating System Problems and Hardware related problems.• System Assembling, Dissembling and Maintenance.• Assist / provide end - user support with regards to Software / Hardware / IT peripheralsrelated issues and troubleshooting of desktop over the Phone or Remotely. Show less

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  Alpsoft Technologies Pte. Ltd.

  Dec 2011 - now

  Systems Engineer

  • Deploy, Administer and provide support for Servers in a Physical and Virtualized Environment.• Adhere to IT Operations Management Processes - e.g., Change Management, Patch Management and Incident/Problem Management with RCA.• Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing the system and application logs, plus maintaining and recording the completion of regularly scheduled and unscheduled maintenance downtimes.• Monitor daily backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media, recovery tapes or disks.• Manage VMWare Servers using vSphere Client versions 5.5, 6.1, ESXi hosts, vCenter Server administration and support including VMs management, vMotion, HA, DRS, snapshot backup, Update manager etc.,• Deploy, Administer and support Windows Server platforms 2008R2/2012R2/2016 in a virtualised environment. • Managing the Microsoft updates via WSUS console, ensuring all Servers are patched with latest patches.• Involved in managing and administering multiple domains in Active directory Infrastructure.• Office 365 Administration, Maintenance and Support (Securing Mailboxes using EOP/ATP/MFA deployment, Account provisioning, Anti-Spam Filtering, Transport Rules, SharePoint/Teams Administration etc.)• Administer and Manage Microsoft Azure Cloud Environment.• Manage Anti-Virus using Symantec Endpoint Protection Manager and update virus definitions on a routine basis.• Execute Office 365 procedures utilizing Windows PowerShell and other windows operational scripting as well.• Support in Active Directory Federation Services (ADFS) and web Single Sign-on (SSO) authentication.• Create and Maintain SOP’s.• Provide 24/7 Operational support.• Ensuring compliance with IT security standards, policies and procedures Show less