Lauren Joseph

Experience

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  Pacific Northwest National Laboratory

  Jun 2011 - Aug 2011

  Lab Intern - Young Women in Science Program

  Performed geochemistry/environmental science research, experimentation, and data analysis.

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  Kennewick School District

  May 2013 - Jun 2014

  Teacher's Assistant (substitute)

  Worked with elementary students in a variety of classrooms, including disabled children.

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  Reiff Injection Molding, Inc.

  May 2015 - Aug 2015

  Manufacturing Assistant, Engineering Intern

  Performed technical and administrative tasks for plastic fabrication.Responsibilities: operating presses, mills, grinders; quality control; inventory management.

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  HP

  Jul 2016 - Nov 2020

  PageWide Enterprise Program ManagerI served as the OEM (original engineering manufacturer) program manager for the PageWide Enterprise team where I led a cross-functional team through the development of new PageWide products where HP Inc. collaborated with other teams and companies to deliver a final product. Managed the delivery of custom hardware, product features, assets, and manufacturing ownership and align program schedule with customer requests.Negotiated product deliverables, managed OEM R&D requirements, communicated program status, and represented the program with all stakeholders.Hosted weekly program meetings to deliver program scope on time and with exceptional quality to the customer.Completed system testing, drove closure of open program issues, mitigated risks to meet release criteria with quality, achieved FC, RC, and BR for all asset components.Coordinated the delivery of hardware, firmware, software, supplies, safety/regulatory testing, and manufacturing test plans.Managed the transition of program ownership from the R&D team to the CPE (current product engineer) team. Show less PageWide Inkjet Team - Future Product DevelopmentR&D Test Lead responsibilities included:System integration test lead on future inkjet printers, including paper path, print quality, hardware reliability, and firmware verification.Design and write tests to stress the printer system, incorporating electrical, firmware, hardware, and software testing requirements.Thermal testing of electrical components on processor boards.Analyze data from test units to evaluate product reliability, which drives business decisions and product release schedules.Communicate test issues to appropriate engineering group owners and escalate potential product issues.Coordinate test schedules across Hewlett-Packard test labs.Current Product Engineer responsibilities:Monitor factory quality, first pass yield data, and build processes to optimize product reliability.Triage current product field failures to root-case and resolve individual customer escalations.Analyze customer-use data reported from products in the field to identify product performance trends.Manage product issue lists, create new product requirements, and approve post-release product design improvements.New Product Introduction Lead:Establish factory audit plans with regional integration facilities to ensure comprehensive product testing through manufacturing at regional facilities.Work with regional integration owners to root-cause incoming quality issues and product failures.Support PageWide pre-release customer test programs of future products to understand customer facing issues, top failures, and installation problems.Apply customer feedback to future product design improvements. Show less

  • Program Manager

    Feb 2019 - Nov 2020

  • R&D Mechanical Engineer

    Jul 2016 - Nov 2020
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  Cradlepoint, part of Ericsson

  Nov 2020 - now

  Technical Program Manager - Carrier Certifications

  Coordinate, lead, and support worldwide carrier certifications of Cradlepoint router and adapter endpoints.Work with worldwide cellular carriers and test labs to ensure Cradlepoint devices meet all certification body and carrier specific certification requirements.Responsibilities include:Scoping certification test requirements, lab test quotations, test scheduling, hands-on device preparation, and shipping to test labs/carriers.Review of lab results and final reports to ensure all test cases were successful and report information is accurate.Submission of final certification body/carrier Technical Agreement to complete Cradlepoint router and adapter certifications. Support existing device testing and approval when software and firmware maintenance releases are available via Cradlepoint and cellular modem manufacturers. Review of SW and FW changes and evaluate if testing via cellular carrier or 3rd Party Lab is required. Build high-trust relationships with world-wide carriers to expand Cradlepoint’s international presence and business opportunity.Accomplishments:Communicated product requirements with cellular operators, partnered with a 3rd party lab, and completed technical review of Cradlepoint’s first 5GB router carrier certification and product launch in April 2021. Completed 9 additional router and adapter carrier certifications in 2021. Led Cradlepoint’s latest product (E100-5GC/X10-5GC) carrier certifications in less than 18 weeks, which was the fastest new product carrier certification in the last 3 yearsAchieved 35 initial product certifications in 2023 across 10 international certification organizations and cellular operators. Completed over 200 Maintenance Release carrier certification updates from 2021-2024 across 10 international cellular operators.Managed Platform Program scope for Cradlepoint -5GB device maintenance release of new modem firmware; complex cross-functional program impact to HW/Regulatory/Carrier/FW/SW/Operation teams Show less