
Hannah Love
Customer Service Representative

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About me
Senior Product Lead, AI at Docuvera
Education

Massey University
2014 - 2017Diploma in Science and Technology
Experience

Powershop NZ Ltd
Feb 2009 - Feb 2011Customer Service Representative
TrustPower
Feb 2011 - Dec 2011Invoice Processing Administrator
Oct 2011 - Dec 2011Tele-Account Manager
Apr 2011 - Sept 2011Customer Service Representative
Feb 2011 - Apr 2011

New Zealand Institute of Chartered Accountants
Apr 2012 - Apr 2014Administrator - Membership (Accounting Technician/Assessment of Competence)
Aug 2013 - Apr 2014Customer Service Center and Assessment Administrator (Casual)
Mar 2013 - Aug 2013Customer Service Administrator
Apr 2012 - Mar 2013

N-Squared Software
Mar 2017 - Mar 2021Software Engineer / OC3C Consultant / Telecommunications Support Engineer
Apr 2019 - Mar 2021Software Developer
May 2017 - Apr 2019Intern Software Developer
Mar 2017 - May 2017
.webp)
ASC (Author-it Software Co.)
Apr 2021 - Jun 2023Product Owner
Oct 2021 - Jun 2023Software Engineer / Product Owner
Jul 2021 - Oct 2021Software Engineer
Apr 2021 - Jul 2021

Docuvera
Jun 2023 - nowLead strategic development and execution of AI initiatives, bridging business objectives with cutting-edge technical solutions while managing cross-functional teams and stakeholder relationships.
Senior Product Lead, AI
Dec 2024 - nowSenior Product Owner
Jun 2023 - Dec 2024
Licenses & Certifications
- View certificate

Scaling Generative AI: Building a Strategy for Adoption and Expansion
LinkedInAug 2024
Languages
- enEnglish
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