Hannah Love

Hannah Love

Customer Service Representative

Followers of Hannah Love278 followers
location of Hannah LovePalmerston North, Manawatū-Whanganui, New Zealand

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  • Timeline

  • About me

    Senior Product Lead, AI at Docuvera

  • Education

    • Massey University

      2014 - 2017
      Diploma in Science and Technology
  • Experience

    • Powershop NZ Ltd

      Feb 2009 - Feb 2011
      Customer Service Representative
    • TrustPower

      Feb 2011 - Dec 2011
      • Invoice Processing Administrator

        Oct 2011 - Dec 2011
      • Tele-Account Manager

        Apr 2011 - Sept 2011
      • Customer Service Representative

        Feb 2011 - Apr 2011
    • New Zealand Institute of Chartered Accountants

      Apr 2012 - Apr 2014
      • Administrator - Membership (Accounting Technician/Assessment of Competence)

        Aug 2013 - Apr 2014
      • Customer Service Center and Assessment Administrator (Casual)

        Mar 2013 - Aug 2013
      • Customer Service Administrator

        Apr 2012 - Mar 2013
    • N-Squared Software

      Mar 2017 - Mar 2021
      • Software Engineer / OC3C Consultant / Telecommunications Support Engineer

        Apr 2019 - Mar 2021
      • Software Developer

        May 2017 - Apr 2019
      • Intern Software Developer

        Mar 2017 - May 2017
    • ASC (Author-it Software Co.)

      Apr 2021 - Jun 2023
      • Product Owner

        Oct 2021 - Jun 2023
      • Software Engineer / Product Owner

        Jul 2021 - Oct 2021
      • Software Engineer

        Apr 2021 - Jul 2021
    • Docuvera

      Jun 2023 - now

      Lead strategic development and execution of AI initiatives, bridging business objectives with cutting-edge technical solutions while managing cross-functional teams and stakeholder relationships.

      • Senior Product Lead, AI

        Dec 2024 - now
      • Senior Product Owner

        Jun 2023 - Dec 2024
  • Licenses & Certifications

    • Scaling Generative AI: Building a Strategy for Adoption and Expansion

      LinkedIn
      Aug 2024
      View certificate certificate