S. Dominique Perch, PMP

S. Dominique Perch, PMP

Quality Assurance Manager

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  • Timeline

  • About me

    Enterprise Change Manager | Collaboration Catalyst | Analytical M&A Specialist | Organization Change Management (OCM) Solution Strategist | Business Transformation Wiz | Change Impact Navigator

  • Education

    • Howard University

      -
      Bachelor's degree Public Relations
  • Experience

    • Planned Systems International, Inc.

      Dec 2011 - Oct 2021
      Quality Assurance Manager
    • Planned Systems International

      Feb 2019 - Oct 2021

      Formulated, organized and monitored inter-connected electronic health record (EHR) projects; determined suitable strategies and objectives; coordinated cross-project activities; led and evaluated project managers and other staff; developed and controlled deadlines, budgets and activities; applied change, risk and resource management; assumed responsibility for the program’s people and vendors; evaluated program performance and maximized ROI; resolved projects’ higher scope issues; prepared reports for program leadership and upper management Show less

      • Program Manager

        Feb 2020 - Oct 2021
      • Project Manager

        Feb 2020 - Feb 2020
      • Project Controller

        Feb 2019 - Feb 2020
    • CardinalCommerce, A Visa Solution

      Oct 2021 - Jan 2022
      DevOps Project Manager

      Payment authentication software development, systems integration and data migration. Moving data centers from CardinalCommerce's control to Visa's auspices.

    • Visa

      Jan 2022 - Aug 2024
      Change Management Lead/DevOps Sr. Project Manager

      Payment authentication software development, systems integration and data migration. Moving data centers from CardinalCommerce's control to Visa's auspices.

    • Baltimore City Department of Information Technology (BCIT)

      Oct 2024 - now
      Change Management Lead

      Collaborating with multiple teams including Finance and IT to modernize the payment processes for Baltimore residents.

  • Licenses & Certifications

    • ITIL v3

      APMG
      Apr 2011
    • Certified SAFe® 5 Scrum Master

      Scaled Agile, Inc.
      May 2021
      View certificate certificate
    • WiCyS Mentor

      Women in CyberSecurity (WiCyS)
      May 2023
    • CSM

      Scrum Alliance
      May 2012
    • LSSGB

      Thayer School of Engineering at Dartmouth
      Apr 2018
    • Project Management Professional (PMP)®

      Project Management Institute
      Sept 2018
      View certificate certificate
    • Prosci® Certified Change Management Practitioner

      Prosci
      Mar 2023
      View certificate certificate