Patrick Champagne

Experience

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  AT&T

  Oct 2009 - Nov 2015

  Wireless Field Operations Tech

  District 1 San Fernando ValleyCell Tech Responsible For the site Maintenance of over 120 Cell sites.Responsible for all equipment within each site which includes all Ericsson GSM, UMTS, LTE platforms.Monitored all Network Elements via Citrix and OSS Software, Element Manager, Win foilConducted Antenna Sweeps, repaired VSWR and Antenna issues.Managed and Supervised all Contractor and Vendor activity on sitesDeployment in a timely manner to meet all KPI and Metric expectationsResponsible for Site Modifications from T1 to Fiber (SIAD, CIENNA).Worked with Engineers to Optimize Site Efficiency.Performed Troubleshooting on Power which included Argus, Delta, rectifiersTested Batteries with MEDTRONICS, Swapped out faulty defective batteries.Also Proficient with OPTIMIZATION of Small Cell, and Mini Link platforms.Worked with the National Dispatch Center to efficiently maintain Trouble tickets and close out work orders in a timely manner. Show less

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  TELUS International

  Sept 2016 - Dec 2017

  Data Center Engineer

  Level 3 Data Network TechInstallation of Patch PanelsLAN cabling, Fiber distribution, -48 Volt DC power BDFB.All cabling associated with Central office.Logistics and shipping of Decommissioned Equipment.Monitored Network and responded to Trouble tickets in a Timely manner.

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  Butler America

  Jan 2018 - Aug 2018

  Project Manager

  Butler Telecommunications ForemanInstallation and decommissioning of Cisco Catalyst 3650Power termination and GroundingDecommissioning of ASR 9000, CISCO 6500Troubleshooting, configuration, and processing all data networks on SCE sitesWorked alongside Southern California Edison Engineers for Power outagesResponsible for delegating and completing work assignments in a timely mannerAble to meet deadlines, installed unlicensed Microwaves, UPS, small cell sites.

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  MasTec Communications Group

  Aug 2018 - Apr 2021

  Microwave Engineer

  (Microwave Radio Technician)Worked with Tower Crew to Path align and fine Tune RSL levels to Vendor Specifications.Able to Troubleshoot MSS Shelf, WEBML Software, CORE EVO and License key upgrades.Worked in a timely matter within the maintenance window to restore service outage tickets within protocol.Able to troubleshoot NOKIA ALU 7750, ODU’s, NOKIA 9500 Microwave Packet Radio, EASV2 installation, MPT HC, MPT H-QAM, VLAN configurations, Port segregation, SIAD Scripting, and most Microwave package platforms.Worked with Microwave Group and NFSD in a compliant ticket format to clear all alarms. Show less

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  Outsource

  Jun 2021 - Sept 2022

  Cable Technician

  Outsource Communications (Structured Cable Engineer)Installation Construction and Development of Amazon Fresh facilities in Southern CaliforniaAble to install Cameras, DAS, AP units, Access Points and hardware.Configuration and Troubleshooting Routing Protocols, including VLAN, and Network Monitoring.Able to understand Methods of Procedures, Close out Packages and Blueprints.Installation of data pathways, termination and testing within scope of duties.

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  Top Prospect Consulting, LLC.

  Nov 2022 - Feb 2023

  Audio Visual Technician

  Top Prospect Consultants C.T.I (Audio Visual Installer)Installation and Revisions Completed on projects for HNTB commercial Business offices.Installation of Crestron, Polycom, Samsung BE65, remote USB extensions.Installation of Cameras, Wireless Media Devices, Wireless Access Points, Device Mounts, Speakers, Wireless Ant Distribution Devices in Conference rooms and offices.

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  Crown Castle

  Mar 2023 - Jul 2023

  Fiber Engineer

  3/23- Crown Castle Field Operations Tech (I.T. Fiber Optics Division)Responsibilities Consisted of Assisting N.O.C. with Trouble tickets pertaining to Customer Service outages.Troubleshooting Cienna Optical Packet Platform, 6500,3928, Juniper QFX 5100 48X SFP Layer 3 Switch, and various other Switch platforms.Worked in Data Center environments (Coresite,Cytera,Equinix,Key Info, Site server) and various Data Center Colocations.Clearance Provided to troubleshoot Equipment, Server Cages, Customer Portals, Cloud Servers, Data Backhaul, and Dedicated Networks.Worked with Design Engineers to complete Dark fiber Connections and Circuit Delivery for end-to-End Light Path with EXFO Optical Loss Test sets using Fiber Optic LC, SC, and UPC cables, Including Champion SFPs(1G,10G,100G,) and Channelized Optics. Installation of Bidirectional Cables, Gaussian DWDM, Mux/Demux and CWDM,12,24,48CH Filters.Proficient with EXFO FTB2 PRO test set, OTDR Tracing, RNC Testing, and Net blazer Software.5G Deployment of Dish Network and T-Mobile Amplified Arc upgrades from 1G to 10G platform including installation of Smart optics DCM, OCM. for Network Delivery.Software Scripting, Port Provisioning and CPE installations for new customers. Show less

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  UCLA Information Technology Services

  Sept 2023 - now

  Field Operations Technician

  Responsibilities include upgrading of UCLA network into the new IT re-imagined digital era with the Bruin Voice Program.Responsibilities include responding to trouble tickets and outages within a timely manner to resolve or escalate according to Protocol.Assisted in Cisco Provisioning and port configurations for hardware and Network Software.Proficient with Zoom software and Licensing process.Conducted Data Center audits for compliance.Network configuration for Nortel Meridian, Cisco, Avaya, Poly edge and other phone systems. Show less