Sandeep Singh

Experience

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  Idea Cellular Ltd

  Jul 2013 - Aug 2013

  Telecommunications Engineer

  Worked in the Telecom field deployment team under the supervision of Cluster In-charge of GSM (Networks and Services)

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  The Indian Economist

  Mar 2014 - May 2014

  Digital Marketing Associate

  Worked in a team to help increase the digital presence of The Indian Economist by playing a role in the promotional campaigns and in strategy framing.

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  Indian Institute of Management Ahmedabad

  Jun 2014 - Jan 2015

  Campaign Associate

  Volunteered to help create high-quality open-access multimedia multilingual content in Science and Math, for children studying in government elementary schools.

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  GILLANDERS ARBUTHNOT & CO LTD

  Jul 2014 - Aug 2014

  Summer Intern

  Worked under the supervision of Automation engineers, studying the implementation of PLC in the Cotton Industry.

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  International Centre for Culture & Education

  Aug 2014 - Dec 2014

  City Coordinator
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  Mozilla

  Oct 2014 - Dec 2015

  Firefox Student Ambassador
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  Agasti LLC

  Jan 2015 - Feb 2015

  Market Research and Business Development Intern

  Was responsible for Market Assessment and Business Growth for Agasti’s new online deals platform ‘DealXu’ in India

• 

  Holidayplans

  Mar 2015 - Jul 2015

  Business Associate - Intern

  Was responsible for bringing in more business and for spreading the reach of Holiday Plans in all the nearby areas.

• 

  Tata Consultancy Services

  Feb 2016 - May 2021

  Global Unified Communications Architect ● Worked in a Tier 3 Enterprise Telecom Team in IP Telephony and Cisco Unified Communications Architecture.● Hands on experience in Data center migration project for client Unified Communications architecture. Migrated sites from 8.6, 9.0, 10.5 to 11.5 CUCM/Unity and UCCX clusters, from on-premises to Cloud.● Deployed Cisco Mobile Remote Access (MRA) Solution using Expressway Core and Expressway Edge servers.● Installed and designed Cisco Emergency Responder (CER) solution for Emergency Dialing.● Installed and configured Cisco Prime Collaboration tools for Enterprise.● Working as SME for all Voice Escalations and experienced in handling P1 incidents.● Designed Dial-Plan for sites spread across various geographies, including North America, South America, Europe and Asia Pacific.● Designed Cisco solutions for more than 30K endpoints/users, both as Greenfield and Brownfield projects.● Experienced in Incident Management and Change Management using tools like Service Now and BMC Remedy.● Experienced in deploying a Centralized SIP solution for an Enterprise with global presence.● Experienced with Unity tools like COBRAS Export/Import, User Data Dump, Handler Data Dump, Audio Text Manager etc.● Experienced with 3rd party UC tools like UnifiedFX PhoneView for endpoint remote-control, Uplinx for Inventory management etc.● Experience in deploying Jabber for 40k users with both on-premises and MRA options.● Led the Company Separation Project, which involved building a new UC environment throughvSphere/vCenter and migrating divested sites/locations.● Experience in UCCX scripting for efficient call handling and routing for Sales Teams Show less Network Administrator - Cloud InfrastructureGlobal Infrastructure Delivery || Network Security || Cisco Unified Communications || Operations • Experience in L2/L3 Administration, configuration for a 24x7 Global Network Operations Team.• Worked on Palo Alto Firewalls, Cisco ASA and Citrix NetScalar, and wide range of Cisco Routers and Switches.• Worked on Cisco Prime, Cisco ACS, Cisco ISE, including device addition, TACACS+ configuration, VPN profile and policy configuration, creating ACLs on Cisco ASA• Managed Solarwinds Tool, generating reports for MPLS WAN optimization• Knowledge of Routing and switching involving configuration and troubleshooting of L2 and L3 Switches and routers and VPN tunnels Show less

  • Information Technology Analyst

    Oct 2019 - May 2021

  • Systems Engineer

    Feb 2018 - Sept 2019

  • Assistant Systems Engineer

    Feb 2016 - Jan 2018
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  Capgemini Engineering

  May 2021 - May 2022

  Consultant

  Technical Consulting EngineerGlobal CX Centers - Multi Services.ılı.ılı. Cisco Systems

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  Oceaneering

  May 2022 - now

  Principal Engineer