Richard Cornie

Richard Cornie

Customer Service Representative

Followers of Richard Cornie14 followers
location of Richard CornieDigby, Nova Scotia, Canada

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  • Timeline

  • About me

    Experienced Customer Associate

  • Education

    • Westervelt College

      2010 - 2010
      President's Honours Information Technology 4.8 gpa

      Activities and Societies: Peer Tutoring Program Hardware essentials, Networking, Windows Operating Systems, Troubleshooting, Documentation, Customer Interaction

  • Experience

    • Games Workshop

      Apr 2001 - Mar 2005
      Customer Service Representative

       Customer education & painting tutorials Inventory receiving and ordering Store maintenance Daily store operations

    • Stream Global Services

      Mar 2005 - Nov 2009
      Customer Service Representative / Associate Trainer

       Front line customer interaction Phone and Email based troubleshooting and diagnosis Parts ordering / repair setup and schedule New product introduction and training

    • Canada Computers

      Dec 2010 - Dec 2016
      Computer Technician

       Customer system diagnosis / repair / upgrade Custom system configuration and assembly / testing Computer and component sales Shipping and Receiving from OEM repair depot's

    • Start.ca

      Dec 2017 - Dec 2019
      Support Desk Agent
    • Self-employed

      Jan 2020 - Sept 2020
      Independent Consultant
    • Walmart

      Sept 2020 - Sept 2024
      Retail Salesperson
    • Self-employed

      Sept 2024 - now
      Technical Support Consultant
  • Licenses & Certifications

    • Comptia A+

      CompTIA
      Oct 2010
    • Windows MCDST

      Microsoft
      Dec 2010