Lovkesh Joshi

Experience

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  Softkey Informatics Pvt. Ltd. (Know as eBusinessware India Pvt. Ltd.)

  Jul 2003 - Jul 2004

  SE

  • Worked for clients like CITIGROUP and Prudential.• Worked on applications like Credit Dimensions (for counter party data, credit data and other informations), EALife and EAExpress (Insurance).• Test strategy/plan formulation, defining entry/exit criteria • Responsible for Black box.• Using Rational Robot for regression testing and maintaining the scripts.• Defect management through lotus notes.

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  EBusinessware India Pvt. Ltd., Gurgaon

  Aug 2004 - Oct 2005

  SSE

  Key Deliverables as Senior Software Engineer • Worked for clients like CITIGROUP (US, Onsite) and IRIS Financial (UK).• Have worked on applications for Credit Derivates (NOVA), Mail Parsing System (CDS) and IRIS.• Project test lead and was handling a team of 5-6 members.• Test strategy/plan formulation, defining entry/exit criteria.• Responsible for Black box testing. • UAT execution and defect management including co-ordination with the development team to resolve and retest bugs.• Integration and regression testing Show less

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  Wipro

  Sept 2005 - Nov 2009

  The Aircel Group is a joint venture between Maxis Communications Berhad of Malaysia and Apollo Hospital Enterprise Ltd of India, with Maxis Communications holding a majority stake of 74%.With over 15 million customers in the country, Aircel, the fastest growing telecom company in India, has revved up plans to become a full-fledged national operator. Aircel is launching new solution for all the new circles.Leading a team of 10 SE’s directly/indirectly. Assigning the different task to the team members.Creation and maintaining the different Metrics for the testing related activities. Weekly meetings with the client as well as the higher management. Responsible for Mediation, RA & FMS testing for Aircel.Timely Escalation of all the issues arising due to the tight time lines and getting them resolved well in time. Show less • Worked for clients like Capitol One (US, Onsite), COLT (UK) and Openet (UK).• Have worked on applications like Credit Cards, Web Order system and billing system (FusionWorks).• Designing and implementing automation Scripts (QTP).• Design and review of automation scripts.• Writing Test plans and test strategies for functional and non functional testing.• Test case design and test case review.• Project planning and work allocation.• Project monitoring and ensuring Timely Escalation of Unresolved Issues to senior management.• Reviewing Deliverables created by team members (Test Cases, Test Scripts, Defect reports).• Participating in Defect Triage meeting (Defect Analysis & Defect Management.).• Involved in performance testing of FusionWorks.• Worked as Pre Sales consultant for Wipro testing services. Show less

  • Project lead

    Sept 2008 - Nov 2009

  • Project Lead

    Sept 2005 - Aug 2008
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  Prudential Financial

  Dec 2009 - Sept 2010

  Test Manager

  • Worked on LifePro (Admin) & FIC (Insurance applications) applications for prudential.• Design and review of automation framework.• Coordinating with different teams across locations for the E2E testing.• Working with teams for UAT and driving the activity.• Project monitoring and ensuring Timely Escalation of Unresolved Issues to senior management.• Implementing the BPT testing.

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  Wipro

  Oct 2010 - Aug 2012

  Test Manager

  Managing the IVR migration for auto finance from legacy system to Tell me.• Also pitching in for pre sales activities with sales team for getting new projects/opportunities in Capital one.• Working with business and driving UAT for all the deliverables.• Managing multiple vendor relationships to ensure delivery of outsourced code deployment functions, as applicable. • Closely engaging with senior management stakeholders, to report project progress and escalate delivery risks appropriately.• Managing and driving the DRB (Defect Review board) for our execution.• Have worked on overall delivery with Scrum teams spread across US and India• Oversee delivery of all projects for the client portfolio with respect to testing.• Managing product backlog management and testing team in implementing Agile engineering practices.• Reviewing Deliverables created by team members.• Providing improvement ideas to the customer for better testing process, like improving on QC structure and fixing the performance environment.• Implementing OA concept in few of the projects to optimize the regression/functional testing coverage. Show less

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  Infosys

  Aug 2012 - Aug 2014

  Project Manager

  • A leading cables and wireless solutions company in the US; assignment responsibilities include maintaining product logs for multiple releases• Managing all the E2E testing activities both functional and non functional.• Responsible for project planning and delivery of committed time lines.• Management of multiple vendor relationships, engaged in outsourced software development.• Interacting with the different financial teams for requirements for E2E testing.• POC for Automation and in the process of creating regression bed.• Oversee delivery of other projects for the Comcast portfolio.• Streamlining the process of test data management (TDM).• Responsible to ensure continuous productivity improvement within the testing teams.• Coach, mentor, and motivate team members, influencing them to take positive action and accountability for assigned work.• Managing on-shore PMR activities, from West Chester, US. Show less

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  Tech Mahindra

  Aug 2014 - Sept 2017

  Project Manager

  • Heading the Chandigarh zonal business unit, to ensure seamless project delivery, client engagement and financial management of the business unit.• Making sure all the plans and other documentation is complete for the new joiners and reducing the time of induction from 8 weeks to 4 weeks.• Establish a support team to achieve 24 X 7 operations• Making sure delivery goes smoothly and tracking the daily targets for each release by working with development teams. • Conducting different trainings for the business unit at Chandigarh location from CoE or external vendors.• Team management responsibilities include ensuring that the team is working towards their yearly targets for project delivery, internal training, certifications and career development.• Worked on devising solution for Chat Bots, which can cater to multiple teams for Testing Purpose like server readiness/test data etc. Show less

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  Infosys

  Oct 2017 - Apr 2021

  Senior Project Manager

  • Handling different client portfolios across geographies like NZ and US. • Combined portfolio of ~ 2.5 million USD/Quarter.• Working towards improving PAT for the projects by pushing offshoring.• Helping clients in digital journey with DevOps or Cloud migration.• Developed E2E CI/CT/CD pipeline using Jenkins as POC for one of the clients and creating automated test cycles in Jira/Zephyr using cucumber report file• Liaison between the business and IT.• Team management responsibilities include ensuring that the team is working towards their yearly targets for project delivery, internal training, certifications and career development.• Looking after delivery of development/testing of taxation of non-voice services for the billings system.• Working with different team to provide solutions to client on RPA/Mobility testing/Performance testing/ Security testing/ ERP migration/Cloud Infra etc.• Peak team: ~100+ plus resources• Full accountability/responsibility to open, grow and sustain “Must Have” accounts.• Defining KPI’s with client and making sure that project teams stick to it. Show less

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  MediaAgility - Part of Persistent Systems

  Apr 2021 - now

  • Handling and leading India unit for Infra and app dev projects with the focus on Google cloud.• Focus on building relationships and Identify, establish and strengthen client decision makers and influencers.• Work with engagement partners and delivery partners for smooth deliveries by understanding of client business, pain points, opportunities and and modernization or transformation initiatives.• Responsible for managing the business unit and achieving Growth Targets, Gross Margins.• People manager and an expert relationship builder, fosters trust and mutually beneficial relations to enhance service Show less

  • Principal Engineering Manager

    Jan 2023 - now

  • AVP

    Apr 2022 - Feb 2023

  • Engagement Partner

    Apr 2021 - Apr 2022