Cristian Guzman

Experience

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  Universidad del desarrollo

  Jul 2016 - Jul 2017

  Teaching assistant

  Facilitated student understanding of key microeconomic principles by reinforcing content delivered by the professor.To enhance comprehension and retention, I created supplemental materials each week that provided additional insights into the subject matter.Organized a voluntary weekly session where students could clarify doubts, fostering a supportive learning environment.This initiative not only improved student engagement but also demonstrated my skills in event management, as I coordinated logistics and ensured a productive atmosphere for all participants.My commitment was to promote student success and deepen their grasp of microeconomic concepts. Show less

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  Vail Resorts

  Dec 2017 - Mar 2018

  Ski instructor

  Delivered ski lessons for various skill levels, primarily focusing on beginner children.I conducted different types of classes, including private lessons, targeted group sessions, and larger group classes, ensuring that each student received the appropriate attention and instruction.Most of my lessons were conducted in English; however, I also adapted my instruction to Spanish when needed, accommodating the diverse needs of our guests.My goal was to create a fun and safe learning environment, fostering a love for skiing in my students while building their confidence on the slopes. Show less

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  La Salle Technova Barcelona

  Aug 2019 - Dec 2019

  Internship - Incubation program coordinator

  Executed a comprehensive benchmarking study that resulted in a final deliverable proposing strategies to increase university student participation in incubation programs.This initiative allowed me to identify key areas for improvement and set the foundation for future engagement, ultimately enhancing the university's role in fostering entrepreneurial talent.Coordinated and facilitated various activities for English-speaking startups within the program, focusing on program management and operations control.By streamlining operations and providing effective support, I ensured a positive and productive environment for entrepreneurs, which contributed significantly to their growth and success in the program.My efforts in fostering collaboration and innovation among participants had a meaningful impact on the overall effectiveness of the incubation initiative, aligning with our strategic goals. Show less

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  Bacteria Free

  Mar 2020 - Feb 2021

  Key account manager

  Increased sales by 120% through effective account management and client development, identifying and capitalizing on new opportunities arising from the pandemic.By enhancing client relations and adapting our product offerings to meet emerging demands, I successfully expanded our client base while strengthening existing partnerships.My strategic focus on revenue generation and sales growth enabled the company to thrive during challenging market conditions, resulting in significant revenue growth.

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  Recupac

  Feb 2021 - Oct 2024

  Achieved a 95% customer retention rate by implementing innovative customer service approaches and reorganizing the internal structure to enhance client relations.Guided a team of 8 Key Account Managers to secure a 60% increase in client portfolio revenue through strategic customer development and tailored account management.My leadership and focus on revenue generation have significantly strengthened our position in the market, fostering long-term partnerships and driving overall business growth. Show less Boosted revenue growth from waste sales by 143% through strategic account management and client development, establishing over 10 new partnerships with recyclers.Spearheaded a forward integration project in plastic film, successfully creating Chile's first high-quality plastic pellet plant, which is expected to double RECUPAC's operational margin within two years.My efforts in enhancing client relations and driving revenue generation have significantly contributed to the company's sustainability goals and market position in the waste recovery sector. Show less

  • Head of key accounts

    Nov 2023 - Oct 2024

  • Key account manager

    Jul 2022 - Oct 2023

  • Waste recovery sales manager

    Feb 2021 - Jul 2022
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  IE Business School

  Jan 2025 - now

  MBA candidate