Jeffrey N.

Experience

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  Sears, Roebuck and Co.

  Jun 2006 - Aug 2007

  Loss Prevention Specialist

  Conduct surveillance to detect and apprehend theft through the use of CCTV and floor observations, give presentations in new hire orientation, report violations of company polices and standards, conduct safety inspections, escort associates as needed, conduct routine and random audits of cash room and inventory stock, prepare incident reports, testify in court on behalf of the company, apprehend shoplifters, interview employees during theft investigations.

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  Valor Security Services

  Aug 2007 - Jun 2008

  Security Officer

  Unarmed, uniformed security officer for Valor Security Services. High visibility patrols in all public areas of contracted facilities. Provide general deterrence of crimes. Provide escort to customers. Provide medical first aid when needed.

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  Walmart

  Mar 2008 - Jun 2008

  Asset Protection Specialist

  Conduct surveillance to detect and apprehend theft through the use of CCTV and floor observations, give presentations in new hire orientation, report violations of company polices and standards, conduct safety inspections, escort associates as needed, conduct routine and random audits of cash room and inventory stock, prepare incident reports, testify in court on behalf of the company, apprehend shoplifters, interview employees during theft investigations.

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  City of Raleigh Municipal Government

  Jun 2008 - Jun 2016

  Provide field training to new officers, lead squad when in absence of a supervisor, manage call volume when it exceeds available resources, patrol designated areas to protect life and property, regulate traffic and assist motorists as needed, respond to calls for service, conduct thorough investigations, locate and tag evidence, follow protocols and procedures, continual/annual training, testify in court, make physical arrests or issue citations for violations of the North Carolina General Statues, annual weapons qualification, etc. Show less

  • Senior Police Officer

    Jun 2014 - Jun 2016

  • Master Officer

    Jun 2012 - Jun 2014

  • First Class Officer

    Jun 2010 - Jun 2012

  • Police Officer

    Dec 2008 - Jun 2010

  • Police Officer in Training

    Jun 2008 - Dec 2008
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  Town of Mooresville

  Jul 2016 - now

  In my role, I supervise a unit and directly reporting to the executive staff while ensuring handling of all traffic related complaints in a timely manner with the report of the unit's efforts including elected officials. Spearhead system administration for CAD, RMS, crime center databases, digital elevation storage to ensure smooth office operations. Inspect any new item undergoing field testing prior to approval from the executive staff. Oversee change requests for software, computers, and related items at the Police Department. -Conceptualized innovative strategies and implemented new body camera, in car camera, tasers, and cloud storage department wide to increase operational efficiencies and productivity of system. Show less I supervise a patrol shift in the absence of a concerned officer to maintain law and order situation. I provide training to new officers to strengthen law enforcement measures. I check and approve various reports after complete verification. I serve as an on-call drone pilot while coordinating policy and procedures for unmanned aerial systems. I respond to accidents including motor vehicle crashes with significant life-altering injuries or death in a timely manner. I oversee various tasks including traffic regulation, assisting motorists when needed, promptly responding to answer queries for better service, conducting thorough investigations, evidence management, following protocols and procedures, and physical arrests for violations of the North Carolina General Statues, and annual weapons qualifications. Show less Primary task of enforcement of traffic laws and regulations to reach an ultimate goal of voluntary compliance with North Carolina Chapter 20 General Statues, provide public safety announcements and presentations to general public regarding traffic safety, serve as an on-call drone pilot, coordinate policy and procedures for unmanned aerial systems (drones), respond to motor vehicle crashes involving significant life altering injuries or death, assist motorists as needed, respond to calls for service, conduct thorough investigations, locate and tag evidence, follow protocols and procedures, continual/annual training, testify in court, make physical arrests or issue citations for violations of the North Carolina General Statues, annual weapons qualification, etc. Show less My role as Logistics Specialist, I spearheaded end-to-end support to the help desk while answering queries on the phone, via email, in person, or through remote access. I managed the help desk ticket queue while diagnosing issues with computer software, peripherals, running software diagnostic tools and physically inspecting hardware systems. I oversaw various operations and tasks including maintenance of quarter master database, liaison with other town departments for operational readiness, presented reports to internal and external staff when needed and talking clients through basic problem-solving processes.My Key Success in This Role:-Conceptualized and accelerated powerful strategies and awarded employee of the quarter. Show less

  • Help Desk Technician

    Mar 2023 - now

  • Traffic Corporal

    Jun 2020 - Mar 2023

  • Patrol Corporal

    Dec 2019 - Jun 2020

  • Traffic Enforcement Officer

    Oct 2019 - Dec 2019

  • Logistics Specialist

    Feb 2017 - Oct 2019

  • Patrol Officer

    Jul 2016 - Feb 2017