Experience

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  Bandhan bank

  Sept 2018 - Jun 2022

  Teller1. Processing of Clearing Instruments, Handling Outward & Inward Clearing Entries2. Fund Transfer Entries3.Entry of RTGS/NEFT4. Custodian of Vouchers and make sure that they kept in safe vault in order.5. Reconciliation of Office Accounts6. Statutory Rules & Regulation – Compliance7. Joint Custodian of Vault8. Managing Error free entries in Cash Transactions9. Timely Cash Operations10. Managing Petty Cash11. Managing Cash Retention Limit in Vault12. Maintaining transaction reports of high value Rs.10Lakhs and above13. Maintaining mandatory reports on Daily Basis14. Ensuring FORM 60 is collected if the cash deposit is above Rs.50, 000/-.15. Reconciling ATM cash on a daily basis.16. Guidance to front office/cash staff in customer service and ensure efficient￾customer service17. Handling customer complaints and resolving them in TAT.18. Processing customer requests in TAT19. Daily monitoring of branch operations, scrutinizing vouchers, office accounts20. Compliance with statutory rules and regulations21. Performing timely Customer Due Diligence (CDD) with maintenance and updating AML & KYC records.22. Periodic Review of KYC based on Risk Factors23. Monitoring Transactions in Newly Opened & Existing Accounts as per AML guidelines24. Screening & Verifying Documents for On-boarding customers as per KYC guidelines Show less

  • Assistant Manager

    Dec 2018 - Jun 2022

  • Internship Trainee

    Sept 2018 - Dec 2018
• 

  Hdfc bank

  Jul 2022 - now

  Deputy manager

  Teller Authorizer1. Responsible for enforcing adherence to set standards of the bank and ensuring regulatory (external & internal) compliance, including interaction with internal and statutory auditors.2. Client Relationship Management & Customer Services – Retail Branch Banking.3. Quick Resolution of Customer queries and complaints in TAT on CRM.4. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and maintenance of suspense accounts.5. Responsible for Cash transactions, Customer transactions and Lobby Management.6. Managing Vault Limits & Vault Custodian.7. Key Register Monitoring and Updation.8. Branch Batch Opening/Closure 9. Reviewing the Beginning of Day (BOD) & End of day (EOD) Reports.10. Daily LTR Monitoring & Welcome Calling Monitoring.11. Managing Audit & Compliance related queries.12. Supervising and Authorizing opening and processing of FDRs, DD/PO, RTGS, NEFT, Salary Uploads, Bulk NEFT, Accounts and Cash transactions and Ensure processing of the same as per the norms.13. Monitoring Deliverables Management for timely delivery of debit cards, cheque books to customers. 14. Maintenance of counter stock register (DD/MC) & Bulk Stock, Cheque Returns, Filling of MC/DD stub copies and cancelled instruments.15. Maintain the records for expense vouchers/ payments to vendors/ reimbursement etc.16. Handling products cross-sell along-with generating references from the customers for various products, thereby enhancing relationship with existing customers.17. Responsible for ATM Surprise Verification.18. Reporting of Monthly Fortnight Reports on time.19. Managing Inward & Outward Remittances related to FOREX. Show less