Experience

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  Computer superstore

  Feb 1996 - Apr 1997

  Sales executive

  Internal sales, Customer support (in-house & telephonic), Hardware & software support. Credit assessments. Basic repairs. Network installations. Deliveries and home installations. End-user & client training.*** Certifications:• Systems Analysis & Design• Introduction to Programming• C++• COBOL• Pascal

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  Eagle computer systems cc

  Jun 1997 - Dec 2000

  Owner

  Doing direct selling to the public, basic repairs on systems, upgrading, technical and software support, deliveries, ordering of stock, financing and bookkeeping. Basic network installations. Designing of advertising pamphlets and posters. Teaching pre- and primary school children. Serviced the PC’s for selected Wesbank and Medicross branches.*** Certifications:• CompTIA IT Operations Specialist – CIOS• CompTIA A+• CompTIA Network+• CompTIA Security+

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  The leaders personnel group

  Feb 2001 - Dec 2004

  I.t. administrator

  Systems Engineer - Maintaining the desktops, network, database and the website of the company. Doing the turnover schedules, time sheets and invoicing of temp applicants. Designing of business cards, letterheads and other company stationary. Also did the IT support for APSO’s (Association of Personnel Service Organisations of South Africa) national office in Gauteng. • NT 4.0 Server, NT 4.0 & Windows XP workstations. • Software and hardware support.• Training consultants on IT systems. • Installations - Desktop computers & network printers• UTP-STP cabling.• Hubs and Switches. • Internet connections.*** Certifications:• Diploma: Project Management (First Class Pass)• CompTIA i-Net+• Certified Internet WebMaster-A (Associate) Show less

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  Altron digital business

  Jan 2005 - Apr 2023

  • Customer Relationship Management• Communication Skills• Problem-Solving• Leadership and Team Management• Service Level Management• Negotiation Skills• Project Management• Vendor Management• Financial Management• ITIL Framework• Change Management• Quality Assurance• Data Analysis• Stakeholder Management• Continuous Improvement• Risk Management• Decision-Making• Adaptability• Presentation Skills• Time Management*** Certifications:• Certified Scrum Product Owner (CSPO)®• Certified Scrum Master (CSM)®• TOGAF® 9 Foundation• TOGAF® 9 Certified• Scrum Fundamentals Certified• MS Certified: Azure Administrator Associate• MS Certified: Azure Solutions Architect Expert• CodeRed | EC-Council: Ethical Hacking Essentials (EHE)• CodeRed | EC-Council: Network Defense Essentials (NDE)• CodeRed | EC-Council: Digital Forensics Essentials (DFE)• ICSI Certified Network Security Specialist• AWS Cloud Economics• AWS Business Professional• AWS Technical Professional• First Response Training: Airborne Pathogens• Diploma: Marine Biology• Diploma: Egyptology Show less • Leadership and Team Management• Technical Proficiency• ITIL Framework• Incident and Problem Management• Change Management• Infrastructure Management• Security Awareness• Vendor and Supplier Management• Budget Management• Project Management• Monitoring and Analytics• Business Continuity and Disaster Recovery• Communication Skills• Problem-Solving• Stakeholder Management• Process Improvement• Adaptability• Negotiation Skills• Time Management• Regulatory Compliance*** Certifications:• Project Management: Principles & Practices• Certified Associate in Project Management - CAPM• MS Certified Solutions Expert: Cloud Platform and Infrastructure Show less • Data Analysis and Management• Microsoft Office Suite• Attention to Detail• Organizational Skills• Communication Skills• Financial Acumen• HR Policies and Procedures• Compliance and Regulatory Knowledge• Problem-Solving• Time Management• Confidentiality• Software Proficiency• Team Collaboration• Adaptability• Research Skills• Reporting and Documentation• Problem-Solving• Vendor Management*** Certifications:• MS Certified Professional• MS Certified Solutions Associate: Windows Server 2008• MS Certified Solutions Associate: Windows Server 2012• MS Certified Solutions Expert: Server Infrastructure• Citrix Certified Administrator for Citrix XenApp 6 Show less • Data Analysis and Management• Microsoft Office Suite• Attention to Detail• Organizational Skills• Communication Skills• Financial Acumen• HR Policies and Procedures• Compliance and Regulatory Knowledge• Problem-Solving• Time Management• Confidentiality• Software Proficiency• Team Collaboration• Adaptability• Research Skills• Reporting and Documentation• Problem-Solving• Vendor Management*** Certifications:• CompTIA Project+• EMC Proven Professional - EMCISA - Information Storage Associate• MS Certified Systems Administrator: Security on Windows Server 2003• MS Certified Systems Administrator: Messaging on Windows Server 2003• MS Certified Systems Administrator: Windows Server 2003• MS Certified Systems Engineer: Windows Server 2003• MS Certified Systems Engineer: Security on Windows Server 2003• MS Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration• MS Certified Technology Specialist: Windows Server Virtualization, Configuration• MS Certified Technology Specialist: Windows Server 2008 Network Infrastructure• MS Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration• MS Certified Technology Specialist: Windows Server 2008 R2, Desktop Virtualization• MS Certified IT Professional: Server Administrator on Windows Server 2008• MS Certified IT Professional: Enterprise Messaging Administrator on Exchange 2010• MS Certified Technology Specialist: Microsoft Exchange Server 2010, Configuration• VMware Certified Professional 3• VMware Certified Professional 4 - Data Center Virtualization Show less • Data Analysis and Management• Microsoft Office Suite• Attention to Detail• Organizational Skills• Communication Skills• Financial Acumen• HR Policies and Procedures• Compliance and Regulatory Knowledge• Problem-Solving• Time Management• Confidentiality• Software Proficiency• Team Collaboration• Adaptability• Research Skills• Reporting and Documentation• Problem-Solving• Vendor Management*** Certifications:• Foundation Certificate in IT Service Management - ITIL• MS Certified Professional• MS Certified Desktop Support Technician: Windows XP Show less

  • Service Delivery & Support Manager

    Aug 2018 - Apr 2023

  • Operations Manager

    Nov 2014 - Jul 2018

  • Systems Engineer Level G3

    Jun 2011 - Oct 2014

  • Systems Engineer Level G2

    Feb 2007 - May 2011

  • Systems Engineer Level G1

    Nov 2006 - Jan 2007

  • Desktop Engineer Level G1

    Jan 2005 - Oct 2006
• 

  Padi

  Dec 2013 - now

  Open water scuba instructor

  *** Certifications:• Open Water Scuba Instructor• EFR Instructor• Divemaster• Master Scuba Diver• Care for Children w/AED Instructor• Peak Performance Buoyancy Instructor• Project Aware Instructor• AWARE Coral Reef Conservation Specialty Instructor• Enriched Air (Nitrox) Instructor*** Specialties:• Rescue Diver• Equipment Specialist• Altitude Diver• Night Diver• Deep Diver (40m)• Wreck Diver• Digital Underwater Photography (Level 2)• Peak Performance Buoyancy Show less

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  Altron digital business

  Jun 2023 - now

  • Led a high-performance Azure/AWS team, providing technical guidance and expertise in cloud platforms within the EBS Hybrid Cloud team.• Successfully managed and motivated the team through effective team management, mentoring, and motivation, resulting in improved productivity and collaboration.• Utilised excellent communication skills to facilitate seamless collaboration with other departments, teams, and stakeholders, ensuring alignment with operational goals and demands.• Proven ability in problem-solving and conflict resolution, addressing challenges promptly to maintain timelines and team cohesion.• Delegated tasks and responsibilities judiciously, leveraging team strengths and optimizing overall efficiency.• Efficiently managed time to meet deadlines and operational demands, showcasing effective time management skills.• Established a culture of continuous learning, staying updated on the latest industry trends, technologies, and best practices, fostering an environment of innovation and improvement.• Demonstrated adaptability to changing technologies, requirements, and business needs, ensuring optimal performance.• Played a key role in stakeholder management, fostering strong relationships with vendors, suppliers, and third-party providers to ensure seamless communication.• Applied strong decision-making and analytical skills to assess and resolve complex technical issues. • Engaged in effective risk management, identifying potential challenges and implementing strategies to mitigate risks.• Provided mentorship and coaching to team members, contributing to their professional growth and development.• Demonstrated proficiency in technical documentation by compiling architectural documentation for the MultiChoice AWS and Azure environments. *** Certifications:• SL1 Professional Certified• AIGPE Six Sigma Certified White Belt• AIGPE Six Sigma Certified Yellow Belt• AIGPE Six Sigma Certified Green Belt• AIGPE Certified Business Case Specialist Show less

  • IT Project Manager

    Apr 2024 - now

  • Team Lead: Cloud Platforms

    Jun 2023 - Mar 2024