
Timeline
About me
Head of Tech and Digital Operations | Generative AI & FullStack Engineer | UQ Vice Chancellors Scholar
Education

The university of queensland
2019 - 2024Bachelor of engineering - be computer software engineering-UQ EAIT STUDENT AMBASSADOR-Completed my Thesis in the Topic of "Evaluating the Robustness of LLMs against QVGs"

Indraprastha international school
-High school engineering science 10.0/10.0 cgpa (class xth), 91% (class xii)Activities and Societies: Computer Society Head, House Captain, Debate Team, Astronomy Club Head, School Band, Badminton Team
Experience

Myananta technologies
Jan 2021 - Jul 2022Devops engineer- Implemented secure online transaction processing by setting up Stripe Payment Gateway integration APIs, driving over $25,000 in payments. Demonstrated expertise in payment security and API development.- Optimized deployment processes by integrating CI/CD pipelines using GitHub Actions, reducing deployment time by 75%. Showcased strong automation and continuous delivery skills.- Contributed to the development of a Python REST API backend, improving code quality and maintainability. Demonstrated proficiency in Python and RESTful architecture.- Collaborated with cross-functional teams to develop and implement website components in Squiz Matrix CMS from Figma designs, ensuring seamless integration and adherence to design specifications.- Developed an API to convert every type of file (.pdf, .rtf, .odt, .ppt, .docx) to .csv from scratch on python- Added flask apps and deployed them to EC2 service of AWS Show less

Saathiva - australia
Jul 2022 - Dec 2023Full stack web developerReporting to the CTO and collaborating closely with cross-functional teams, I contributed to the full software development lifecycle (SDLC), focusing on delivering robust, scalable, and high-performance software solutions.Led the comprehensive rebuild of the AttendMe school management system, transitioning from JavaScript to TypeScript, resulting in a 150% increase in the user base across 15 schools in 2 states. Demonstrated proficiency in cloud migration, scalability, and performance optimization.Developed a modern, responsive Angular dashboard that optimized user experience by reducing average page load times by 1.5 seconds, reflecting my commitment to efficient coding practices and performance enhancements.Engineered secure login APIs for the ASP.NET Core backend using OAuth and JWT Tokens, ensuring robust authentication and authorization, crucial for maintaining data integrity and security in a multi-user environment.Designed and delivered a scalable, API-driven invoice generator with detailed documentation, leveraging Aspose.PDF for .NET to streamline invoice generation processes, facilitating easy maintenance and support.Technologies Used: C#, ASP.NET Core, TypeScript, Angular, SQL Server, OAuth, JWT Tokens, Visual Studio, Aspose.PDF Show less

Axiom technologies
Aug 2023 - Nov 2023Desktop support engineer- Proactively monitor and manage IT requests using ITSM tools, ensuring swift resolutions in alignment with ITIL v4 processes for optimal service delivery.- Offer expert-level assistance for IT challenges, maintaining end-to-end ownership of incidents and requests, with a focus on customer satisfaction and adherence to ITIL standards.- Expertly troubleshoot diverse software and hardware issues, with a specialization in unified communication tools like Skype for Business & MS Teams, ensuring seamless service operation.- Flexibly operate both remotely and on-site, collaborating with depot staff for efficient fault resolution, leveraging ServiceNow for tracking and managing incidents.- Masterfully handle OS imaging, rigorous testing, and diagnostic evaluations, ensuring system integrity and compliance with ITIL guidelines. Show less

Aionlabs
Dec 2023 - Sept 2024FounderFounder & Lead Developer, Aion Labs, Sydney, NSW (Dec 2023 - Present)During my Honours year, I embarked on a side venture by founding a digital marketing company, successfully delivering services to five clients across Australia. I offered comprehensive digital solutions, including WordPress development, SEO optimization, and social media management, which led to significant online growth for my clients.Digital Marketing & Development:- BrisbaneBikeRental.com.au: Increased daily sales by managing effective Google Ad campaigns and refining digital marketing strategies, making a notable impact in a highly competitive market.- Chattkore Restaurant, Sydney: Designed and implemented a bespoke POS system, streamlining operations and enhancing service efficiency.- OneGoCare.com.au: Executed a targeted SEO strategy that significantly improved online visibility and search engine rankings, driving higher traffic and user engagement.- Blackluxechauffeurs.com.au & Blackluxetransfers.com.au: Led a full-scale website development and digital marketing initiative, resulting in $100k business growth through strategically executed online campaigns.- RoyalIndianandPakistani.com.au: Developed and implemented customized digital marketing strategies for a prominent Melbourne restaurant, significantly boosting their online presence and customer engagement.Technical Contributions:- Successfully migrated OneGoCare's website tech stack from Next.js to WordPress, reducing maintenance costs by 40% while ensuring accessibility compliance with NDIS standards.- Developed a mobile ordering system for Chattkore FoodTruck, featuring real-time inventory management and EFTPOS integration, which reduced transaction times.- Created a custom WordPress theme for Royal Indian and Pakistani, integrated with WooCommerce, leading to a 40% increase in mobile traffic. Show less

Airbabble
Jul 2024 - nowTechnical leadAirbabble is a Brisbane-based startup on a mission to revolutionize social media with Australia’s first voice-based social platform. By putting authentic conversations at the forefront, we aim to create a space where users connect, share, and engage through the power of voice. As pioneers in this space, we’re reimagining how social interactions happen—one conversation at a time.

Kelly's distributors
Sept 2024 - nowRecognized for my impact as a developer, I was promoted to handling all Digital Operations at Kellys to align technical innovation with strategic growth objectives. In this role, I lead initiatives that drive revenue growth, enhance customer engagement, and optimize operational efficiency. Key accomplishments include:1) Revenue Growth: Laid out online sales strategy from $2.5M to $5M AUD by implementing targeted campaigns, marketplace registrations, and user-focused website updates.2) Strategic Marketing: Designed and launched SMS, email, and web push campaigns, generating $10,000 AUD in monthly revenue. Created TikTok content that increased customer engagement and brand visibility.3) Customer-Centric Design: Improved website usability by conducting user interviews, redesigning navigation, and creating mobile-first layouts with faster search capabilities.4) Cross-Functional Leadership: Collaborated with stakeholders, sales teams, and marketing teams to align product vision with business objectives, delivering measurable results.5) Data-Driven Insights: Leveraged Google Analytics, SEO tools, and financial data to provide actionable insights, guiding product development and marketing strategies.6) Seasonal Campaigns: Designed themed specials and promotional assets, including website banners, flyers, and paid social media ads, to sustain customer engagement year-round.This progression reflects my ability to balance technical expertise with business strategy, enabling me to deliver solutions that drive both customer satisfaction and revenue growth. Show less As an in-house Software Developer, I quickly identified opportunities to modernize the company’s digital infrastructure and improve operational efficiency. Key achievements include:Eliminating Outsourcing: Took over core technical projects, replacing outsourced developers by designing and delivering solutions internally.Website Revamp: Redesigned the company’s outdated WordPress site using modular UI/UX principles, improving navigation, mobile responsiveness, and overall usability.Performance Optimization: Increased Google PageSpeed scores (desktop: 45% to 93%; mobile: 35% to 82%) through caching, asset loading techniques, and CSS refinement.E-Commerce Transformation: Transitioned the website to a D2C model, introducing quick shop layouts, personalized shopping flows, and custom features like seasonal menus.Automation: Built a Windows service on ASP.NET Core to automate delivery operations by syncing order data between internal databases and a driver management system.API Integration: Integrated third-party shipping APIs for enhanced delivery accuracy and customer satisfaction. Show less
Head of Technology and Digital Operations
Nov 2024 - nowSoftware Developer
Sept 2024 - Nov 2024
Licenses & Certifications

React and redux
FreecodecampApr 2021
Google webranger
GoogleMar 2017- View certificate

Microsoft technology associate (mta)
MicrosoftDec 2019
Honors & Awards
- Awarded to Pratham ManochaGlobal Vice Chancellor's Scholarship University of Queensland Jun 2022 Received a 35% tuition scholarship at UQ as the top-transferring GPA student.
- Awarded to Pratham ManochaDirector's Awardee Indraprastha International School Nov 2015 Was awarded the Director's Award, for performing the top among a batch of 200 students in both scholastics & co-scholastics.
Volunteer Experience
Student Ambassador
Issued by The University of Queensland on Mar 2024
Associated with Pratham ManochaAsteroid Search Campaign
Issued by NASA - National Aeronautics and Space Administration on Oct 2016
Associated with Pratham ManochaDocumentary Filmmaker
Issued by Dadasaheb Phalke International Film Festival on Dec 2015
Associated with Pratham Manocha
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