Experience

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  Pt bintan lagoon resort

  Jan 1999 - Mar 2000

  Reservation agent

  Bintan Lagoon Resort is a tropical paradise, home to sun, sea, and two world championship golf courses. This Indonesian-style 450-room resort is sprawled over 310 hectares of manicured gardens, with a private●Handling FIT & Group reservation with 99% from overseas

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  The empire hotel & country club

  Jan 2000 - Jan 2003

  Reception/gro/pro/sales executive

  5 Star resort with 180-hectare (445 acres) estate of manicured gardens and an 18-hole, floodlit Jack Nicklaus Signature Golf Course and Country Club. Each of the hotel’s 522 opulently appointed guest rooms, suites and private villas has a view of the ocean, lagoon, gardens or golf course.●Being promoted several times within 3 years of service●Held several positions from Receptionist, Guest Relations, PR Executive and Sales Executive

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  Hotel mulia senayan

  Jan 2003 - Jan 2004

  Sales coordinator

  Leading 5 star hotel in town with 1008 rooms & largest ballroom●Support sales team to achieve their budget●Manage online RFP and offline corporate contracting for all sales team

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  Hotel nikko jakarta

  Jan 2004 - Jan 2005

  Sales manager | rebranded to pullman thamrin

  ●Handled many major accounts which located in prime business district of Sudirman●Changed the client's perception of brand from previously President hotel to Hotel Nikko Jakarta by JAL

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  Swiss-belhotel international

  Jan 2005 - Jan 2006

  Sales & marketing manager | rebranded to hermes hotel

  ●Opening team for the first 4 star International chain hotel in Banda Aceh, ●Later the hotel pulled out from hotel group and changed its name into Hermes Palace Hotel

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  Hotel ambhara jakarta

  Jan 2006 - Jan 2007

  Director of sales | ambhara jakarta

  4 Star independent hotel with 225 keys, 16 meeting rooms, 3 outlets●Developed A One loyalty card●Positioned the hotel's ARR and RevPar as top 5 in town for 4 star hotel

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  Accor

  Feb 2007 - May 2009

  Director of sales | novotel semarang

  4 Star leading hotel in Semarang under Accor group●Managed RGI/MPI/ARI always above 1●Highest ARR & RevPar for 4 star hotel in Semarang during my service

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  Archipelago international hotels, resorts & residences

  May 2009 - Apr 2010

  Director of sales | aston balikpapan - aston cengkareng

  Successfully open Aston Balikpapan Hotel & Residence and Aston Cengkareng Jakarta

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  Grand flora kemang

  Apr 2010 - Oct 2010

  Executive assistant manager | rebranded to swiss-bel arion kemang

  4 Star hotel which previously knowed as Grand Flora Jakarta, Swiss-Bellhotel International took over the hotel and changed the name into Arion Swiss-Belhotel Kemang●Overseen day to day operation of the hotel●Increased Average Room Rate by up to 15%●Utilized the distribution channels to increase sale and RevPar

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  Ihg - intercontinental hotels group

  Oct 2010 - May 2012

  Director of sales & marketing | crowne plaza semarang

  Crowne Plaza Semarang is an upscale International chain hotel under IHG group of hotel with 270 keys, The Largest Ballroom in Central Java●Set up Sales & Marketing Department as pre opening DOSM●Successfully open Crowne Plaza Semarang and always exceed the budget during my service with gold in KPI achievement●Massive media coverages to develop awareness of the hotel as the best hotel in Central Java●Awarded as the best façade hotel by Sharky Singapore

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  Pt grahawita santika

  May 2012 - Oct 2012

  Executive assistant manager | santika premiere semarang

  The 4star hotel located right in the center of Semarang city compromises 128 guest rooms, ballroom which can accommodate 1000 persons, 4 meeting rooms and 2 outlets. ●Assist General Manager in day to day hotel operations●Increase the OTA production by more than 100%●Provide direction to the Sales & Marketing team in order to increase the MPI & ARI

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  The acacia hotels & resorts

  Nov 2012 - Jan 2014

  Resident manager i/c gm | the acacia jakarta

  The Acacia Hotels & Resorts is local hotel Management Company with 5 hotels in it's portfolios which include The Acacia Jakarta, The Acacia Anyer, The Acacia Batam, Amarelo Solo, Villa 9 Anyer and The Adhiwangsa Solo●Assist President Director overseeing all The Acacia Hotels & Resorts properties across Indonesia●Manage to increase GOP YTD 2014 for The Acacia Jakarta up to 10% Vs 2013●Increase ADR for The Acacia Jakarta up to 10%●Update the P&P, SOP, Job Description for The Acacia Hotels & Resorts●Lead renovation and refurbishment projects for The Acacia Jakarta●Support President Director in hotel projects for The Acacia Hotels & Resorts Show less

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  Dafam hotel management

  Jan 2014 - Jul 2014

  General manager | dafam pekanbaru

  3 star leading hotel in the centre of Pekanbaru under the management of Dafam Hotels offering 107 inspiring comfort guest rooms.●Sucessfully rebranded Arowana Hotel to become Dafam Hotel Pekanbaru●Leaving the property after short time of service due to haze dissaster

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  Accor

  Sept 2014 - Feb 2016

  General manager | ibis gading serpong

  General Manager in Mission from September to December 2014 at several Accor properties such as Ibis Trans Bandung, Ibis Cawang and Mercure AncolGeneral Manager for Ibis Gading Serpong from December 2014 - February 2016.Economical Accor brand with 2008 rooms, 1 ballroom, 3 meeting rooms and 1 outlet.●Improve hotel performance by aporox 10%●HACCP winner for Accomodation for Ibis Brands Indonesia in 2015

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  The mirah bogor

  Mar 2016 - Jul 2017

  General manager | the mirah bogor

  4 Star independent hotel with 140 keys, 1 Ballroom, 7 meeting rooms, 3 outlets and outdoor swimming pool●Increase hotel performance by approx 20%●Lead renovation and refurbish project

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  Bogor valley hotel

  Aug 2017 - Apr 2022

  General manager | bogor valley hotel

  3 Star hotel with 129 keys, 1 ballroom, 7 meeting rooms, 2 outlets and 1 shared outdoor swimming pool●Sucessfully rebranded Arnava Hotel become Bogor Valley Hotel●Double hotel revenue performance just in my first year of service after 3 years since the hotel opened under a different name was underperformed.

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  Pranaya boutique hotel

  Apr 2022 - now

  General manager

  Aiming to be the best Boutique hotel in Banten with 100 rooms & suites, 2 outlets, ballroom and meeting rooms●Develop a new vision and mission, and build a business strategy around it.●Best performance in 2023 since hotel open 10 years ago●Improve hotel review rank on Tripadvisor from 38/158 to 4 /183 in 2 year time.