Jillian de Guia

Jillian de guia

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location of Jillian de GuiaGreater Oslo Region
Followers of Jillian de Guia256 followers
  • Timeline

  • About me

    Business Analyst/Product Owner at KLP

  • Education

    • Foss videregående skole

      2000 - 2003
      General studies
    • Handelshøyskolen bi

      2011 - 2011
      Grunnkurs forsikring
    • Høgskolen i oslo og akershus

      2003 - 2006
      Bachelor's degree offentlig styring
    • Handelshøyskolen bi

      2012 - 2012
      Jus del 1
    • Handelshøyskolen bi

      2020 - 2020
      Digital forretningsforståelse
    • Høgskolen i østfold (hiø)

      2008 - 2008
      Project management
  • Experience

    • Baker karl p nordby

      Jul 2003 - Dec 2006
      Salesclerk
    • Thon hotel rosenkrantz oslo

      Aug 2005 - Feb 2007
      Receptionist
    • Klp

      Feb 2007 - now

      KLP started an extensive development program called “Endringsprogrammet” which sole purpose is to improve and create a more efficient business system for the future.As a Product Owner for Reimbursement and OFA (Overføringsavtalen), I am functionally responsible for the developement, testing and improving all requirements within my area. I identify the business requirements and describe the functional needs for KLP's future business system through Features and User Stories. I have contributed to the prioritization of the business processes and functionality within the framework provided at a detailed level that enables the design and development of KLP's future business system. Test planning of the new solution and providing ongoing clarifications during test has also been a big part of my role, and of course approving solution descriptions within assigned budgets and estimates.Continuous communication with KLP’s line organization has been important to stay within the trajectory that aligns with KLP’s ambition. Show less As a Senior Consultant with a broad experience within public service pension and KLPs ongoing systems I was responsible for giving training to the newly hired, I worked with implementing and testing new systems as SAF and VTAS. I continued working with Medlem and its updates and came up with solutions to make the case management easier for the case officers. In addition to this, I was pointed out to work with the efficiency group to create another working model to be utilized by the whole pension department. In 2018 I joined the robot team where I worked with robots and the IT department. We were teaching our own KLP robot to handle different parts of the case management and I was assigned to handle the application for disability pension. The application for disability pension robot was taught to administrate and handle all applications from A-Z. Whenever a deviation occured, my team and I was the first in line to find a solution together with the IT department. Show less

      • Business Analyst

        Nov 2021 - now
      • Product Owner

        Aug 2021 - now
      • Senior Consultant

        Jun 2012 - Jul 2021
      • Case Officer

        Oct 2010 - Jun 2012
      • Consultant

        Feb 2007 - Sept 2010
  • Licenses & Certifications

    • Scrum master certified by all

      Agileleanhouse a/s
      Dec 2022
      View certificate certificate
    • Mastering the requirements process

      Den norske dataforening (dnd)
      Oct 2022
    • Scrum master advanced

      Agileleanhouse a/s
      May 2024
      View certificate certificate