Deep Enrich
Brenner Alberto Velásquez
Customer Service Representative
86 followers
Guatemala City, Guatemala, Guatemala
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About me
Automation Analyst
Education
Colegio Salesiano Don Bosco
2007 - 2017Bachillererato en ciencias y letras con orientación en computación
Universidad Rafael Landívar
2024 - 2025Master's degree Project ManagementUniversidad Rafael Landívar
2018 - 2023Computer Software Engineering
Experience
Nearsol
Oct 2017 - Dec 2017Customer Service RepresentativeCustomer service representative. Answered calls from US customers to support an e-commerce website.
Business Development Group, S.A.
Feb 2021 - Feb 2023RPA Analyst DeveloperWorked side by side with customers on several automation projects for multiple businesses. Created documentation, developed RPA bots mainly with Automation Anywhere and Uipath, tested and deployed to production. Use of communication and self teaching skills.
ASSA Compañia de Seguros
Feb 2024 - nowAutomation AnalystAnalyze, optimize and improve processes through hyperautomation and digital transformation. Develop and maintain RPA bots with UiPath, create and support Power Automate flows, as well as other Power Platform solutions such as Power Apps. Use of team work and communication skills to achieve key results.Focus on continuous improvement through agile and lean.
Licenses & Certifications
- View certificate
JavaScript Essential Training
LinkedInFeb 2021
- View certificate
Introduction to Artificial Intelligence (AI)
CourseraDec 2020 - View certificate
Programming for Everybody (Getting Started with Python)
CourseraAug 2020 - View certificate
Python Data Structures
CourseraAug 2020 - View certificate
Using Python to Access Web Data
CourseraAug 2020
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