AYE ZAW THAN SHARIF HAMID

Experience

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  7-Eleven

  Mar 1997 - Aug 1999

  Store Assistant and Cashier

  - Handled all cash related activities such as cashiering, counting and checking of float money, credit card machine tallying and reports, compiling daily sales report, and compiling of all the cash flows reports.- Checking on shelves to make sure all the shelves are filled.- Periodically checking and maintenance of all the chillers, freezers, microwaves, water boiler and other electrical items in the store.- Handled all invoices.- Checking items on delivery before sign off.- Ordering of items that are below the minimum line.- Stocking taking and checking of stocks.- Checking of Pest infestations and cleaning of the store on weekly basis. - Provide warm and courteous service to customers.- Promptly solve and handled customer’s complains on purchased items.- Accountable for catching thieves.- End shift transfer of cashiering duties and float money to next incoming staff.- Write daily incidents in the log book and reported to Store Manager. Show less

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  Regend hotel

  Jun 2000 - Jan 2001

  Team Captain

  Duties and Responsibilities:- Served up to 700-1200 guests per function, including Royalties, Celebrities, Convention attendees and other guests from all walks of life.- Provided prompt and courteous service.- Assisted patrons with food menu, special requests, provide information on Banquet menu and Hotel’s features.- Handled all conditions such as customer’s inquiries and provided customer requirement… etc.- Motivated co-workers to increase their efficiency in serving the guests.- Worked as a team and assign jobs to co-workers. Show less

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  Little Dai Saku Kitchen And SoMo Bar

  Oct 2006 - Dec 2008

  Floor Supervisor

  Duties and Responsibilities:- Handled bar as well as floor during Opening.- Opening: Prepared bar for service, restocking the wines, spirits, liquor, liqueur, mixers, juices and garnishes.- Responsible for managing the staffs such as Bartenders, Servers and Hosts.- Offering advice to customers on drinks, wines, cocktails and latest promotions.- Handled problems related to payments from the customers.- Oversees whether co-workers do the bussing or not once the customer left the table.- Administering the back of house as well as floor to have a smooth flow of food and service.- Served customers during very hectic periods.- Monitor and Co-ordinate in stock taking.- Filing of invoices.- Conducted the wine tasting and seminar for servers with MOD to strengthening the knowledge of offerings, which dramatically increased in wine sales.- Able to mix basic cocktails (Usually customers ordered beers and sake only)- Able to prepare all Latte, Cappuccino, Flat White with basic Latte Art.- Provided a professional, friendly and courteous service to all customers.- Multi-task person. Show less

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  TAIPAN STEAMBOAT RESTRAURANT

  Dec 2009 - Aug 2011

  Operation Supervisor

  Assisting the owner/Manager in day to day operation, Supervising, Counseling, and disciplining of outlet staffs.- Assigning staffs to their stations to make sure every section has enough staffs to cover.- Responsible for scheduling of staff's shifts and timetabling of staffs on weekly basis.- Accountable for staff’s planning and rotation.- Help out in table set up and counter set up.- Cashiering (Experienced in POS system).- Stock taking on weekly and monthly basis.- Ordering.- Checking items on delivery before sign off.- Filing of invoices and other paperwork.- Serving the guests in warm and courteous manner.- Busing of dirty plates from the table and reset the table setting for next guest use. - Completed all day to day duties assign by Owner/Manager efficiently and on timely manner. Show less

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  Sallil Hotel

  Mar 2012 - May 2013

  Room Attendant

  Duties and Responsibilities:- Once customer check-out, check the mini bar whether customer uses mini bar and check the entire valuable items /amenities in the room. Also check the customer items whether they accidentally left behind or not. - Log and report the left behind customer’s items to the lost and found department.- Clean bathrooms and replenish amenities in the bathroom.- Change the bed sheets in the room. Spread the bed sheets and tucked in nicely, in accordance with Hotel SOP.- Sweep the floor, vacuumed the carpets and mopped if the room is tiled.- Clean the telephone from the dust with damp towel and wipe all the corners and edges around the room- Wipe the mirrors and glass table around mini bar with damp towel.- Washed and clean the cattle, cups, saucers, tea spoons and wipe it dry to be ready to use by next guest.- Wipe the toilet bowl, basin area and bathtub to dry with provided dry and clean rag/towels. - Replenish tissues in the room’s tissue box and in the toilet, fold the tissue in accordance with SOP.- Check the room’s business desk portfolio and replenish with pencils, plain paper, guest feedback form, envelope and arrange it nicely, in accordance with SOP.- Check the room service directory and menu, and arrange it nicely in accordance with hotel SOP.- Finally, check the comforter, bed sheets and pillows for any dirty or stained spots and also check the room and bathroom for any lose hairs or dust before signing the Housekeeping duty form.- Clean the recently check-out dirty room to make it vacant available and ready for sale within 30 minutes.- At the end of the shift, replenish the Housekeeping cart with towels, welcome mat, mini bar items, room cleaning agents and detergents, and room amenities to be ready to use by next shift room attendant. Show less

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  V-Mart Pte. Ltd.

  Jun 2013 - May 2015

  Store Manager

  - Handled all cash related activities such as cashiering, counting and checking of float money, credit card machine tallying and reports, compiling daily sales report, and compiling of all the cash flows reports.- Checking on shelves to make sure all the shelves are filled.- Checking all the electrical and electronic items in the stores.- Periodically checking and maintenance of all the chillers, freezers, microwaves, water boiler and other electrical items in the store.- Handled all invoices.- Checking items on delivery before sign off.- Ordering of items that are below the minimum line.- Stocking taking and checking of stocks on weekly basis.- Stocking up for special events and holidays periods.- Checking of Pest infestations and cleaning of the store on weekly basis. - Accountable in doing promotions for the items that are nearing to the end of shelve lives.- Accountable for keeping a good sales track record.- Provide warm and courteous service to customers.- Promptly solve and handled customer’s complains on purchased items.- Going extra miles to maintain loyal customers. Show less

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  El-Fresco Grocerant

  Oct 2016 - Mar 2017

  Senior Supervisor

  Duties and Responsibilities:- To coordinate service responsibilities with the Restaurant Manager.- Assisting the Restaurant Manager in day to day operation, Supervising, Counseling, and disciplining of outlet staffs.- Assigning staffs to their stations to make sure every station is filled.- Communicating with kitchen staffs to ensure efficient food service.- Organizing the daily and weekly restaurant staff duties and sectioning. - Responsible for drawing staff’s monthly work schedule.- Scheduling staff's shifts and timetabling of staffs on weekly basis.- Counter set up for salad sections and all the Ready-To-Eat (RTE) items for display.- Cashiering (Experienced in POS system).- Stock taking on weekly and monthly.- Prepare stock ordering spread sheet and submit to MOD for Sign.- Checking items on delivery before sign off.- Filing of invoices, Staffs personal bio, Staff's vaccinations, and their Compulsory Health Certificate.- Involved in training of new staffs.- Coordinate matters that call for minor repair or restoration work, such as problems with electrical, water supply, or gas systems, that can be solved by in-house staffs.- Check all equipments in the FOH daily to make sure that they are in working order.- Periodically checking and maintenance of Dishwasher, Chillers, Freezers, and Ice cube maker, Food Display warmers and all the electrical items in the FOH area.- Serving the guests in warm and courteous manner.- Busing of dirty plates from the table and reset the table setting for next guest use. - Stewarding and cleaning of Front of the House (FOH) as well as Back Of the House (Kitchen) during closing.Completed all day to day duties assign by Restaurant Manager in efficiently and on timely manner. Show less