Chris Shephard

Experience

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  Fotorynsx, Inc

  Jan 2004 - Jan 2005

  Vice President of Technical Development

  Achievements:- Created a prototype tablet PC-based digital construction defect inspection database software application- Partnered with contract software developers to develop a commercial version of Fotorynsx 1.0- Conducted market research and wrote an online user help guide using HTML pages- Led efforts to beta test and install Fotorynsx softwareResponsibilities:- Software requirements analysis- Project management- Software development lifecycle management- Market research- Technical writing (online user help guide)- Beta testing and installation management Show less

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  California Department of Public Health

  Jul 2008 - Dec 2011

  Staff Programmer Analyst

  Staff Programmer Analyst (Mar 2011 - Dec 2011, 10 months)- Lead developer for Nursing Hours Per Patient (NHPPD) project- Maintained and enhanced Electronic Licensing Management System (ELMS)- Led development of California Health Event and Reporting Tracking (Cal-HEART) system- Developed reports using Crystal Reports XI and performed adhoc PL-SQL queries- Documented business processes and system designAssociate Programmer Analyst (Jan 2009 - Mar 2011, 2 years 3 months)- Maintained and enhanced Electronic Licensing Management System (ELMS)- Developed reports using Crystal Reports XI and performed adhoc PL-SQL queries- Led development of AB1629 replacement project- Documented business processes and system design- Contributed to SharePoint server and created GIS maps using ArcMap and ArcCatalogStaff Services Analyst (Jul 2008 - Jan 2009, 7 months)- Developed Out of State Travel Database Tracking System (OSTDTS)- Designed, developed, tested, implemented, and maintained OSTDTS system- Developed Salary Savings Application and performed interface and report updates- Researched and analyzed contract information and provided technical and administrative assistance Show less

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  California Technology Agency

  Dec 2011 - Mar 2013

  Senior Programmer Analyst

  Lead Development and Maintenance:- Consultant Tracking System (CTS) project: lead developer for production and maintenance phase- Visitor Log application: performed maintenance and enhancementsReport Development:- IBM Tivoli Usage and Accounting Manager (TUAM) reports: lead programmer- Developed over 30 Microsoft Reports for Report Viewer and Reporting ServicesProject Enhancements:- Converted TUAM to (link unavailable) state template using Master PageDocumentation and Process:- Documented business process, system design, entity relational diagrams, object model, and use casesLeadership and Communication:- Participated in team meetings, reported to upper management, and gave presentations- Helped edit and write Business Process Automation Section strategic plan Show less

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  Dell Technologies

  Mar 2013 - Feb 2023

  Business Unit Security Advisor, Dell Technology Services Technologies (DTST) Security TeamKey Responsibilities:- Interface with Security Champion Network and Engineering Teams to implement Dell's Secure Development Lifecycle (SDL) Standards and Policies- Assist teams throughout the SDL process, improve SDL maturity and practices, shifting security left- Perform security reviews and create documentation on security posture and ecosystemAchievements:- Successfully onboarded and mentored new Security Champion for TechDirect Modernization team- Created documentation on TechDirect's security posture and ecosystem- Collaborated with SRO and DTST security team to improve processes, CICD tooling, and handle high-profile vulnerability communications and remediations- Facilitated effective communication and coordination between stakeholders and the SRO process, during vulnerability response and remediation efforts, and contributing to improved overall security posture Show less Project Overview:- TechDirect Modernization: A high-visibility project to re-write a legacy monolithic application using modern development stack, micro front-end, and microservice architectureKey Responsibilities:- Learned and applied new skill sets: Angular, Java, Kotlin, Postgres Database, Redis Caching, Jenkins Build Server, Pivotal Cloud Foundation (PCF), Test Driven Development- Served as Security Champion for the Tribe: - Organized and prioritized JIRA Security Vulnerabilities - Implemented fixes for insecure libraries and proprietary code - Analyzed static code analysis reports for security vulnerabilities - Helped build the security culture within the tribe- Followed Kanban Software Development Methodology for feature and story implementation- Participated in: - Pair programming and code reviews - Tribe and Squad meetings and demos - Breaking feature work down into manageable stories - Developing and contributing to documentation on the Tribe's confluence page Show less Leadership:- Led a global engineering team with members in India, Mexico, and the US, including contract staff and permanent employeesSecurity:- Joined the Security Champion program at Dell to become the Security Champion for Dell ImageAssist- Ensured the engineering team followed the Secure Development Lifecycle and adhered to Dell's policies and standards for Secure Software DevelopmentProject Leadership:- Led the engineering team's efforts for a complete re-write of a legacy product to a modern development stack- Traveled to India and Mexico to ramp up newly hired resources and contracting teams for the project re-writeTechnical Achievements:- Reverse engineered the legacy product to create the replacement product due to lack of documentation- Created a Continuous Integration/Continuous Delivery (CICD) pipeline in Team Foundation Server for consistent and secure software development and delivery Show less Responsibilities:- Maintained and supported a public-facing web application portal for custom Windows OS image creation and deployment- Worked on Citrix XenServer migration, XenApp configuration, and upgrade to latest versions- Developed a Windows Presentation Foundation (WPF) Desktop Client application for downloading and updating custom Windows OS images- Developed and maintained custom Windows Imaging solutions using .Net technologies and Service-Oriented Architecture (SOA)- Adhered to Dell's policies and standards for software development life cycle and secure development practices- Participated in team meetings, peer feedback, and review, and used Remedy for incident and change control process Show less

  • Principal Software Engineer

    Mar 2021 - Feb 2023

  • Principal Software Engineer

    Aug 2020 - Mar 2021

  • Principal Software Engineer

    Mar 2016 - Aug 2020

  • Principal Software Engineer

    Mar 2013 - Mar 2016
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  Happy Camper Solutions RV LLC

  May 2023 - now

  President and founder of Happy Camper Solutions RV LLC

  Key Responsibilities:- Managed mobile RV repair operations, ensuring timely and quality service delivery- Coordinated and performed RV maintenance, repairs, and troubleshooting- Built and maintained relationships with customers, dealerships, and suppliers- Managed inventory, ordered parts, and controlled expenses- Diagnosed and resolved complex RV mechanical and technical issues- Ensured compliance with safety standards and industry regulationsSkills: RV repair and maintenance expertise (mechanical, electrical, plumbing) - Mobile repair operations management - Customer service and relations - Inventory management and control - Time management and organization - Communication and interpersonal skills - Troubleshooting and problem-solving - Industry knowledge and technical skills (RV systems, manufacturers, etc.) Show less