
Mambo Phiri
Fuel Attendant

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About me
Founder || Country Director @ Nangels Consultancy Services ||
Education

Zambia Institute of Chartered Accountants
2021 - 2024Chartered Accountant
International English Language Testing System
2023 - 2023IELTS Academic Overall Band 6.5Speaking 8Writing 7Reading 5.5 Listening 5.5

Kamulanga High School
2007 - 2009Grade 12 School CertificateActivities and Societies: School Prefect Junior Engineers Technicians and Scientists (JETS) Came out second in Grade 12 final examinations

Mandenga Basic School
2005 - 2006Grade 9 School CertificateActivities and Societies: Head Boy Best Student Outstanding student at Mandenga Basic School located in Chirundu District of LusakaBest student / came out first in Grade 9 final examinations

Sikoongo Primary School
1999 - 2004Grade 7 School CertificateActivities and Societies: Art Best student / Came out first in Grade 7 final examinations at Sikoongo Primary School located in Siavonga District of Southern Province

Chawama Primary School
1996 - 1997Grade 1 & 2
Lewis/Kuku Community School
1994 - 1995Nursery SchoolActivities and Societies: Music & Art

National Institute of Public Administration
2022 - 2022Advanced Certificate in Planning, Monitoring and Evaluation Best StudentProject Planning (A)Project Implementation (A)Project Monitoring and Evaluation (B+)Project Proposal Writing (B)

Belgorod Shukhov State Technology University
2012 - 2016Bachelor's degree(Hons) Economics, Finance & Credit Distinction ( GPA - 4,94 out of 5,00 )Activities and Societies: Music Best Economics Student (2015)The first foreign student to graduate with a Distinction in the Institute of Economics & Management (2016)Honors Degree in Economics with a minor in Finance and Credit (Banking)Diploma in the Russian Language Thesis " Analysis of Bank risks in retail crediting "
Experience

Bp
Jun 2010 - Sept 2011Fuel AttendantInvolved in actual sales process - Selling of fuel products(Diesel, Petrol Engine Oil etc.) Conducted daily stock take of fuel Cash(liquidity) management Conducted various account reconciliationsMonitored customer accounts and ensured that their accounts are not overdrawnProvided customer services such as cleaning windscreens, checking the levels of water, engine oil, coolant, brake fluid etc.

Bank of Zambia
Jul 2015 - Aug 2015EconomistBank Supervision Department - Licensing and supervision of commercial banks

Gazprombank
Apr 2016 - May 2016Mortgage BankerEvaluated and assessed the credit risk of clients by inspecting businesses of clients, appraised clients' businesses, repayment capability, and provided a recommendation of a loan amount.
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Entrepreneurs Financial Centre (EFC)
Dec 2016 - Apr 2017Relationship ManagerManaged credit portfolio, monitored disbursement processes and procedures for customers, debt management, credit analysis, expenditure framework and cost-benefit analysis, credit risk analysis, Carried out a marketing survey, and conducted marketing promotions.Monitored all credit operations, debt portfolio managementCredit policy strategic planning and innovation, credit analysisConducted customer visitations, assessed client's businesses Carried out appraisal activitiesConduced financial literacy to both internal and external customersAnalyzed financial statements for customersInvolved in actual selling of company products such as Loans, Savings, the opening of customer accounts, etcProvided Micro, Small & Medium Enterprises (SMEs) with Financial Assistance for enhanced socio - Economic growth and development Show less

Toyota Zambia Limited
May 2017 - Dec 2020Coordinated and monitored business operations, management, analyses, evaluations with all branches, and timely collection of daily/weekly/ monthly/annual reports under the National Service Department.Oversaw overall department's business operations and management Provided guidance and support on business with internal & external Customers, Authorised Service Centres(Dealers in Zambia), Africa Mobility Solution, Toyota Tsusho Corporation, Toyota Motor Corporation, Hino Motors Limited, and Suzuki Motor Corporation.Supported in Customer Delight Excellency Award (CDEA) activities, requirements & customer database management.Ensured compliance related to Manufacturer programs such as Global Tech Stream DST - I Interface & Repair Manuals as and when they are releasedInvolved in the preparation of annual budget for the departmentPrepared Service Department monthly reviews updates Prepared monthly Balance Score Card and presented to the Managing Director in absentia of the National Service Manager Prepared Service Level Agreements for the departmentAnalyzed overall business performance in the departmentMonitored consolidated overall branches performances and provided recommendations on improved business performance Show less Monitored National Service Turnover, Gross Profit Value, Gross Profit % & OH Absorption Rate.Monthly Service Reports to AMS, TTC, TMC, HINO, and Suzuki.Daily and Monthly Service reporting.Built and maintained strong working relations with both internal and external customers.Kodawari (Evaluations) guidance in all Branches.Monitored National Work In Progress (WIP).Updated all service schedules and pricing.Distributed tools and equipment to branches.Recorded, kept and managed all Service Level Agreements Show less
National Service Coordinator
Apr 2019 - Dec 2020Service Administrator
Dec 2018 - Mar 2019Graduate Management Trainee
May 2017 - Nov 2018

Prospero
Nov 2020 - Mar 2021ConsultantProvision of SME tailored training in access to finance, trained 70 SMEs in financing mechanism, debt financing, refinancing, loans, investments, savings, mutual funds, project finance, and risk management. This project was awarded to Agova Zambia Limited and I was the facilitator in Access to Finance Training and Mentorship.Developed Training Manual as well as Training Tools.

ACDI/VOCA
Feb 2021 - Jun 2021ConsultantDeveloped Training Materials in the various courses for Business Advisors who trained SMEs in capacity development with a focus on the following modules: Budgeting and Planning, Contract and Contract Negotiations, Customer Service & Satisfaction, Financing Options for SMEs, Business and Financial Management. Reviewed and analysed business growth plans for more than 100 SMEs and developed a data base for SMEs.

We Effect
Mar 2021 - Dec 2021Financial Sustainability Training & Mentorship - Built the capacity for We Effect Partner Organisations and regional members in Southern African countries such as Zambia, Malawi, Zimbabwe and Mozambique. Partner Organisations trained and mentored include Zimbabwe Farmers Union, Cotton Board of Zambia, Zambia Cotton Ginners Association, Eastern and Southern African Cotton Organisation, African Institute of Corporate Citizens of Malawi and Forum for National Cotton Producers of Mozambique. This project was funded by the Swedish International Development Agency (SIDA) and We Effect under the project Sustainable Cotton for Women and Youths in Southern Africa. This training resulted into the development of 6 Financial Sustainability Plans and more than 30 people were trained.Contract awarded to Agova Zambia and I was the Lead Consultant for the project. Show less
Lead Consultant
Nov 2021 - Dec 2021Lead Consultant
Mar 2021 - Dec 2021

Agova
Apr 2021 - Aug 2023Provided consultancy services to clients(SMEs, Corporates, NGOs, etc.)Oversaw all internal finance and administration functions (Head of Finance & Administration)Consulted with clients specifically aimed at providing financial expertise and guidance as and when is required Developed the 2021, 2022 & 2023 annual budgets, financial planning, and budget analysisDeveloped financial projections, including expected profitability, break-even analysis, and cash flow movements Provided guidance on cost structure, revenue, and pricingFinancial analysis on business operations and accountsMonitored and reported on financial metricsManaged relationship with a variety of clients - NGOs, Corporates, SMEs to ensure client satisfaction and clear lines of communication Oversight of client project works which can also include the management of subcontracted Consultants and Technical Experts’ workReviewed all key deliverables and junior consultants work before it is submitted to clients to ensure a high quality of work and adherence to Agova standards Developed and managed of project work plans, budgets, and management of project timelines and deliverablesReported to Agova on the progress of all consulting worksConducted skills development training for Agova entry-level consultants implementing clients work on a variety of projects for NGOs, SMEs, Corporates, etc.Ad hoc and periodic support in drafting business development proposals aimed at Agova’s portfolio of different clientsDeveloping business plans and identifying growth opportunities for businessesDeveloping financial policies, controls, procedures, draft KPIs objectives for Mini Business Area(Finance), and ensure compliance on statutory obligations including Value Added Tax, Pay As You Earn, Income Tax, NAPSA, etc.Facilitating Capacity Development Trainings to SMEs, Corporates, Individuals, NGOs and other stakeholders on various matters related to finance, economics and business Show less
Finance Consultant
Nov 2020 - Aug 2023Company Secretary
Apr 2021 - Apr 2023

Nangels Consultancy Services
Apr 2021 - nowFounder || Country DirectorDeveloped proposals that led to the award of contracts with NGOCC, Oxfam Southern Africa, Socha Monitoring and Evaluation LLC, John Snow Health Zambia Limited, Worldwide Fund for Nature & Save the Children. These organisations were funded by the European Union, UK Aid and USAIDProvide consultancy services to clients (Government, NGOs, CBOs, FBOs, Corporates)Provide leadership of business consultancy to various clientsDeveloping project templates Project planning, analysis, tracking and report writing.Monitoring and evaluation of projects Conducting impact assessments Development and management of key strategic partnerships such as EU, USAID, WWF, Socha LLC, JSH, Save the Children, Oxfam Southern Africa and NGOCC.Data management of projects Responsible for strategic direction and financial planning such as budgeting and planningConduct research on various projects.Conduct capacity building projects.Oversight of client project works Show less

The School Club Zambia
Jul 2021 - Oct 2021ConsultantBuilt the capacity of 10 members of staff in Monitoring, Evaluation, Accountability and Learning and Budget Development & Tracking through Training & Coaching for School Club Zambia and Play It Forward in monitoring, evaluation, accountability and learning, budget development and tracking for enhanced team performance.

Challenges Zambia
Oct 2021 - Oct 2021Lead ConsultantI was able to build the capacity of SMEs through training in Access to Finance for Challenges Zambia in partnership with Standard Chartered on "The Future makers Youth to Work" project aimed at youth SMEs empowerment. This was the 3rd edition building capacity through training of SMEs in Access to Finance aimed at empowering youth SMEs in various financing options such as loans, investments, budgeting, planning, financial management, debt financing and refinancing with more than 15 SMEs trained.

Non-governmental Gender Organisation Coordinating Council (NGOCC)
Nov 2021 - Dec 2021Lead ConsultantBuilt the capacity of Non-Governmental Gender Organisation Coordinating Council Member Organisations through training in Household Approach Methodologies a project being funded by the European Union. This is under the project called “Promoting Opportunities for Women’s Empowerment and Rights” that resulted into training 40 member organisations for NGOCC aimed at improving the standard of living of households especially women entrepreneurs.

Environment Africa Zambia
Jan 2022 - Feb 2022ConsultantCoached 15 Youths & Women for Environment Africa Zambia in Entrepreneurship, Sales, Marketing, Business Planning and Strategy, Records Keeping and Savings. Building the capacity through coaching of youths and women for Environment Africa running a social enterprise known as TRASH 4 CASH that has the three main objectives: 1. Focuses on SDG 11 (Sustainable Cities and Communities) and promoting green sustainable tourism and clean communities. 2. Generate income for youths in business. 3. Improve the livelihood of communities.Developed a Profitability Model for the youths and women to increase and maximise profits. Show less

Oxfam
Feb 2022 - Apr 2022Senior ConsultantReviewed and analysed the National Planning and Budgeting Policy and Legislation for Oxfam under the partnership of Non-governmental Gender Organisation Coordinating Council (NGOCC) and Zambia Council for Social Development (ZCSD). This was under the project called “Beyond the numbers; making the budget work for the people” financed by the European Union. Mambo was responsible for coordinating project activities, reviewing project documents, legislation, policies, developing and conducting key informant interviews with stakeholders such as the Ministry of Finance & National Development, National Assembly, Bank of Zambia, NGOCC, Zambia Council for Social Development, Centre for Trade Policy Development and Consumer Unit Trust Society, data collection, analysis, report writing and developed a Draft Report and Policy Brief. 10 stakeholders interviewed.Reviewed & analysed the National Planning and Budgeting Act 2020Reviewed & analysed the National Planning and Budgeting Policy 2014Identified gaps, challenges, inconsistencies and provided recommendations.Also reviewed the Public Finance Management Act, Constituency Development Funds Act 2018, Local Government Act Show less

SoCha, LLC
Apr 2022 - Jul 2022Subject Matter ExpertReviewed and analysed the USAID Zambia Country Development Cooperation Strategy running from 2019 to 2024 by conducting a mid-term course stocktaking in monitoring, evaluation and learning platform. This involved reviewing and analysing all USAID funded projects in Zambia in various sectors such as democracy, rights, governance, economic development, trade, poverty reduction, investment, food security, forestry, climate change, water, sanitation and agriculture. The USAID/Zambia Program Office (PRM) engaged Z-MELP to support the Mission’s CDCS Mid-Course Stocktaking (MCST). USAID/Zambia‘s Country-Development Cooperation Strategy (CDCS), or five-year strategic plan, runs from 2019 to 2024; the Mission had implemented the strategy for close to two and half fiscal years. 8+ Evidence and Assumptions Briefers Produced Show less

John Snow Health Zambia
Jul 2022 - Sept 2022Senior ConsultantThe USAID Zambia Accessible Markets for Health (ZAM-Health) is a five-year activity to expand the availability and accessibility of high-quality health products and services in the private sector, improve health knowledge, and increase the adoption of healthy and health-seeking behaviors. The Activity will employ private-sector approaches to achieve these outcomes. USAID ZAM-Health is implemented by John Snow Health Zambia QSH} in partnership with JSI Research & Training Institute,Inc. OSI), Media 365, and PharmAccess. The focus of the project is the urban and peri-urban areas of Central, Copperbelt, Lusaka and Southern Provinces.In March 2022, ZAM-Health Project conducted a field-based mapping of private healthcare associations to capture their location and characteristics. The exercise was conducted in Eight districts. Nine associations were identified in three out of eight ZAM-Health Project supported districts: Lusaka, Kabwe Ndola and Kitwe.The main objective of the consultancy was to assess the capacity of Nine Private Healthcare Associations in areas of Governance, Organization, Finance and Human Resources Management. The activity was conducted in four districts: Lusaka, Kabwe, Ndola & Kitwe.Conducting the following consultancy services:1. Assessed the governance of private healthcare associations by reviewing their guiding principles, structure and oversight.2. Assessed private healthcare associations’ planning, management of external relations and information and means of identifying and capitalizing on new opportunities.3. Assessed the quality private healthcare associations’ financial system and policies and procedures and the staff’s knowledge of the systems4. Assessed the ability of private healthcare association to attract and maintain a satisfied and skilled workforce9 Private Healthcare Associations interviewed.Assessment Capacity Tool developed.Produced an Assessment Report and Presented Findings Show less

People in Need
Oct 2022 - Dec 2022Lead ConsultantIn order to contribute to its social inclusion agenda, People in Need has embarked on a project called ‘’Lusaka Urban Biogas Initiative’’ aimed at addressing the following development and environmental problems of urban spaces in Lusaka, Zambia: 1) poor organic waste management coupled with increased population growth and urbanization, 2) lack of access to renewable and clean energy for urban populations and 3) reliance on chemical fertilizers. I conducted research, key informant interviews with 40 marketeers interviewed, and stakeholders’ management such as the Lusaka City Council, Tandem Circular Economy, and Kanyama Water Trust, developed a Business Plan and Financial Model to be used to finance the building of a biogas plant at Soweto Market to be financed by the Green Climate Fund. This project is aimed at benefiting more than 300 marketeers and providing more than 20 direct jobs. Show less

TechnoServe
Dec 2022 - Jul 2023Lead ConsultantTechnoServe is implementing the USAID-funded Alliance for Inclusive and Nutritious Food Processing (AINFP) regional program in collaboration with Partners in Food Solutions (PFS). The program leverages the power of the private sector to create better nutritional outcomes for base-of-the-pyramid consumers and more profitable market opportunities for local farmers. Through engagements with AINFP enterprises, there have been notable gaps in:i. Management capacityii. Investment preparedness and,iii. Understanding of private equity financing as a source of capital.As a Consultant under Agova Zambia Limited, I trained +20 Food and Processing Companies in Access to Finance, Investment Readiness Capacity Building Project in Malawi & Zambia.Supported 10+ Food Processing Companies with the development of Pitch Decks which they used to present to the investors. Show less

WWF Zambia
Apr 2023 - Dec 2023Senior ConsultantDeveloped a Partnership Framework for WWF ZambiaReviewed and updated existing partnership policies and guidelines for identification of strategic and sub grantee partners.Reviewed capacities of existing partnerships for conservation programme delivery per strategic pillar and identify related gaps, risks, threats and opportunities.Determined if the current processes and procedures comply with the WWF Network guidelines and suggest clear alignment with the network guideline where gaps exist.Supported WWF Zambia to develop partnership identification, assessment, monitoring and management tools.Training WWF staff on the implementation of the partnership framework Show less

Save the Children International
May 2023 - Aug 2023Senior ConsultantConducted a Compendium of 10 Case Stories regarding the impact of mining on children.Developed Key Interview Guides and conducting face to face interviews.Led the communication with the client and all key stakeholders such as the Ministry of Education, Ministry of Health, Ministry of Labour, Zambia Police Service and Ministry of Community Development and Social Services.Coordinated project activities.Generated evidence that provides compelling stories of the extent and impact of mining activities on children in Kitwe district targeting Artisanal and Small-Scale Mining within the “Black Mountain”.Produced key project reports such as Inception & Project Status Reports Show less

Non-governmental Gender Organisation Coordinating Council (NGOCC)
Aug 2023 - Nov 2023Lead ConsultantConducted research on the Knowledge Attitude and Practices (KAP) Survey on Social Norms, Beliefs, Cultural and Traditional Practices.Below were the specific objectives of the study:1. To determine the level of knowledge in the communities on social norms and traditional practices that negatively impact women and girls and hinder their participation in social, political, economic and cultural development. 2. To determine the underlying socio-cultural perceptions in communities that drive gender stereotypes and contribute to gender inequality gaps in the access and utilization of opportunities between female and male. 3. To identify the drivers of social and cultural norms and practices in communities which inhibit the full access to and utilization of opportunities for girls and boys and create barriers to their successful transition into productive adulthood. 4. Provide recommendations on the formulation of strategies to galvanize change in knowledge attitudes and practices of the target group away from the social and cultural norms and practices identified that perpetuate gender gaps. Show less

Alliance for Community Action Zambia
Jan 2024 - Feb 2024Senior ConsultantConducted a Baseline Study on Investment Strategies Employed by Overseas Public and Private Entities in Zambia particularly in Eastern, Central, Lusaka and Luapula Provinces for the *Economic and Climate Justice Project* aimed at promoting green investments in Zambia.

Public Private Dialogue Forum
Apr 2024 - Apr 2024Training ConsultantTrained the Media in Zambia on Utilising Data Visualisation Tools for Presenting Public Private Dialogue Forum Activities and Results

Oxfam
Apr 2024 - Jul 2024Lead ConsultantConducting a Mid-Term Evaluation for *Beyond the Numbers, Making the Budget Work for the People*, a project being funded by the European Union.

Graça Machel Trust
Apr 2024 - Apr 2024Business CoachProviding Business Coaching and Advisory to SMEs for the *Women Creating Wealth* Project

We Effect
Sept 2024 - Oct 2024Consultant Team LeadProvision of Business Development Services to District Women Development Associations in Choma, Kalomo, Zimba, Mumbwa, Lundazi and Chadiza
Licenses & Certifications

Fire Marshal
Lusaka City CouncilAug 2011
Understanding Climate Change
YALI Regional Leadership Center East AfricaOct 2021- View certificate

Russian Language
Belgorod Shukhov State Technology UniversityMay 2011 - View certificate

Strategic Thinking
LinkedInSept 2021 
Access & Excel
Techno Brain GroupAug 2019- View certificate

The Employee's Guide to Sustainability
LinkedInOct 2021 - View certificate

Sustainability Strategies
LinkedInOct 2021 
Project Management
Save the Children InternationalMay 2021- View certificate

Financial Modeling Foundations
LinkedInMay 2021 
Monitoring and Evaluation Certificate (MEAL) in Emergencies
Save the Children InternationalJun 2021
Honors & Awards
- Awarded to Mambo PhiriTeam Leader Toyota Zambia Limited, Kaizen Institute of Zambia & Ministry of Trade and Commerce Dec 2019 Worked under a project "Aged Stock Reduction" and I was the Team Leader
- Awarded to Mambo PhiriBusiness and Management Workshop in Nairobi Kenya Suzuki Motor Corporation in conjunction with Toyota Zambia Limited & Toyota Kenya Dec 2018 Trained on business operations, management, analyses, strategic planning, monitoring of individual performance of staff, network expansion, reporting, marketing activities, stock management, product knowledge & financial management
- Awarded to Mambo PhiriFirst foreign student to graduate with a Distinction - Jun 2016 GPA:4,94/5,00
- Awarded to Mambo PhiriHonors degree Belgorod State Technological University Jun 2016 Grade Point Average(GPA) - 4,94/5,00
- Awarded to Mambo PhiriBest Economics Student - Feb 2015
- Awarded to Mambo PhiriZambian - Russian Government Scholarship Award Zambian - Russian Government Sep 2011 Bachelors in Economics
- Awarded to Mambo PhiriIntroduction of National Emission Standards in Zambia Zambia Environmental Management Authority, Zambia Bureau of Standards & Road Transport and Safety Agency Member of the National Sub-Technical Committee in the Republic of Zambia
Volunteer Experience
Promoting local produced products in Zambia for enhanced socio-economic growth and development
Issued by BuyZed Campaign - Buy Zambian Campaign on Oct 2018
Associated with Mambo PhiriLake Road Mission District Treasurer
Issued by SEVENTH DAY ADVENTIST CHURCH on Jan 2022
Associated with Mambo PhiriMember
Issued by Development Studies Association on Mar 2023
Associated with Mambo PhiriElder for Chalala SDA Church
Issued by SEVENTH DAY ADVENTIST CHURCH on Dec 2021
Associated with Mambo PhiriHead (First) Elder
Issued by SEVENTH DAY ADVENTIST CHURCH on Nov 2023
Associated with Mambo Phiri
Languages
- enEnglish
- ruRussian
- nyNyanja
- chChewa
- toTonga
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