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Konstantinos Rotsios

Konstantinos Rotsios

Tech Supprt - Internship

Followers of Konstantinos Rotsios334 followers
location of Konstantinos RotsiosAthens Metropolitan Area

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  • Timeline

  • About me

    System Engineer and Cyber Security Deputy @ Naftomar Shipping

  • Education

    • Technological Educational Institute of Central Greece

      2006 - 2015
      Bachelor of Electronics Engineering (B.E.) Electrical, Electronics and Communications Engineering

      I've been trained in studding, design and build, analog and digital circuits of low and high frequencies, information transmission and coding, basics robotics and automations and sensor usage for various purposes, as well in integrated circuits study and design technology.

  • Experience

    • Cyta Hellas

      Sept 2013 - Feb 2014
      Tech Supprt - Internship

      Managing subscriber's internet connection parameters, local area network or wi-fi or VoIP equipment problems, accessing remote routers configuring ports in request or escalating matters (tickets) to upper levels of technical support.

    • Infoassist AE

      Mar 2014 - May 2016
      Tech Support

      Communicating with domestic and corporate clients, troubleshooting internet, local area network via cable or wi-fi or VoIP equipment problems, accessing remote routers configuring ports in request or forwarding matters to higher levels of technical support.

    • Cyta Hellas

      May 2016 - Jan 2017
      Tech Support

      Communicating with domestic and corporate clients, troubleshooting Internet connection, local area network via cable or Wi-Fi or VoIP equipment problems, accessing remote routers configuring ports in request or forwarding matters to higher levels of technical support.

    • TERNA ENERGY

      Jan 2017 - Nov 2019
      Operations Support System Manager

      • Monitoring OASA, OSY and STASY Windows servers, AIX servers and networks, ensuring the highest availability level• Troubleshooting problems impacting the IT services of the organization and tracking the progress via ticketing system• Training OASA staff on how to use the Automatic Fare Collection System• Monitoring the Daily Backup of OSY Servers• Providing support to OASA personnel on software or hardware problems via remote control or phone

    • ITN Networks Support

      Nov 2019 - Apr 2021
      Support Engineer

      Configuring and maintaining remotely or on site client’s equipment such as:MikrotikpFsensePBX (Zycoo, Elastixs, 3CX)NAS (Synology)Switches (ZyXEL – MK)Mail Server (Kerio)DC Servers or App Servers or any other active VM such as SQL Servers.Ubiquti Wi-Fi EquipmentCCTV equipment (Hikvision)Monitoring and reporting on BackUp schedules daily (BackUp Assist, Veeam). Identify any problem, analyze and resolve assuring continuity on back up archives.Also providing support for end-user matters like printer problems or Active Directory related requests. Show less

    • MarPoint Ltd

      Apr 2021 - Oct 2024

      • ICT Department Manager

        Jan 2023 - Oct 2024

      • Information Communication Technology Deputy Manager

        Dec 2022 - Jan 2023

      • Information Communication Technology Engineer

        Oct 2022 - Dec 2022

      • Junior Network Engineer

        Apr 2021 - Nov 2022

    • Naftomar Shipping And Trading Co. Ltd. Inc.

      Oct 2024 - now
      System Engineer and Cyber Security Deputy

  • Licenses & Certifications

    • MTCNA

      MikroTik
      Jan 2023

    • 3CX Basic Certified Engineer v16

      3CX
      Jul 2020

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Mar 2021
      View certificate certificate

    • Getting Started in Cybersecurity 3.0

      Fortinet
      Jul 2025
      View certificate certificate

    • EFSET EXPRESS Medium Proficiency (CEFR B1/B2)

      EF Education First
      View certificate certificate

    • MTCRE

      MikroTik
      Oct 2023