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Manoj Kumar Padhiari

Manoj Kumar Padhiari

Customer Care Specialist

Followers of Manoj Kumar Padhiari658 followers
location of Manoj Kumar PadhiariBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Teamwork
    Contract negotiation
    Market research
    Product development
    Customer satisfaction
    Strategic planning
    Project planning
    Microsoft office
    Business development
    Crm
    Team management
    Research
    Data analysis
    Lead generation
    Business planning
    Customer service
    Strategy
    Business strategy
    Budgets
    Management
    Talent acquisition
    Technical recruiting
    Screening
    Employee relations
    Training
    Customer relationship management
    Recruiting

  • About me

    I am an a Business Development professional, who has a long track record of achieving targets, increasing revenues, and maximizing profit margins. I possess extensive experience of coordinating Operational and Financial activities in a wide range of industries and sectors. I have proven ability to exceed sales targets, can pick up new skills or knowledge quickly, and thrives in a fast-paced sales environment. A superb communicator, I am able to develop new initiatives, and cultivate effective relationships with individuals from all nationalities and social backgrounds, including high end decision makers. I am currently looking for a suitable senior managerial position and a career advancement opportunity with a Company that is looking to recruit talented individuals who are result oriented.

  • Education

    • St. xaviers High School

      -
      Master of Business Administration (MBA) Operations and Supply Chain Management

      Activities and Societies: Pursuing

    • Tech Total Soft Systems Pvt Ltd

      -
      Certified Instructional Designer and E Learning Specialist. Certified Instructional Designer & E-learning Specialist

    • Dharwad University

      1992 - 1995
      Bachelor’s Degree PCM

      Graduation

    • IAMAI

      2014 - 2014
      Certification in Digital Marketing Online Marketing

      Understanding Search Engines and Search Engine Optimization, Understanding Social Media Marketing with Twitter and You Tube, Understanding Various Social Media Platforms like Blogs and Forums, Understanding Social Media Marketing with LinkedIn, Digital Marketing Basics,Search Engine Marketing with Google Adwords & Introduction to E-Commerce

    • Pondicherry University

      2015 - 2017
      Master of Business Administration (M.B.A.) Operations and Supply Chain Management

      Masters in Operations and Supply Chain Management.

  • Experience

    • Convergys India Services Limited

      Jan 2000 - Nov 2007
      Customer Care Specialist

      Was awarded as the Star performer of the month for highest ISP sales, Handle inbound calls for two programs. Help resolve billing queries and retain customers. Sell ISP's and Telephone services to individual customers.

    • ICICI Bank

      Dec 2007 - Sept 2008
      Asst Manager Investment Banking

      Projecting and Implementing Annual operating plan (AOP) like Lead generating activities.Creating financial portfolios for the clients.Generate core revenue to the bank through third party products like Life Insurance, General Insurance, Mutual funds, Gold & Foreign Exchange.Conducting training schedules to business development executives for effective management of clients.Heading 3 new branch launch project Viz. Chikamangaluru, Mandya & Kollegal.Recruited and trained business development executives. Show less

    • TDI International Limited

      Oct 2008 - Apr 2010
      Business Manager. Bangalore

      Developing and maintaining agency network to expand the reach of our portal as per customer requirements.Client servicing. (Agencies and direct clients)Developing opportunistic contact strategies to schedule in person presentations to the decision makers.Negotiating contract terms to close opportunities.Managing cross selling of Inventories for the rest of India - 14 Airports in India, 26 Delhi Metro Stations and 4 prestigious DLF Malls in close coordination with the seniors.

    • NeoGen Labs Pvt Ltd

      May 2010 - Apr 2013
      Manager Business Development India

      - Learned multiple prospecting methods to generate leads, setting up sales meeting and pitch appropriate solution-offerings to prospects.- Gained superior knowledge of target market segment and business trends in the segment.- Identified markets, established contacts and developed relationships with clients.- Managed, trained and motivated direct reporting staff according to company procedures and policies.- Worked towards customer retention and development.- Initiated talks with NRHM and Govt. bodies (Health and Family welfare) for Neonatal Screening for SCD in State of Chhattisgarh and Odisha. Show less

    • GMR Institute of Technology

      Dec 2014 - Oct 2017
      Training & Placements

      - To Look at the training and placement activities of the students. - To have close liaison with industry for placement of students for both Engg. Graduates and Degree students.- To collect feedback from the corporate visiting campus for placements & recording and updating. - Explore full semester Internship (FSI) opportunities for the 7th semester and 8th semester students at various industrial sectors like IT and Non IT.- Organise lectures from Industry experts. - Database management. Show less

    • Colour Vibrations

      Nov 2018 - Sept 2019
      Techno Commercial Head

    • OncoStem Diagnostics Pvt. Ltd.

      Oct 2019 - now

      • Sales Manager

        Sept 2021 - now

      • Regional Manager

        Oct 2019 - Oct 2021

    • Zydus Group

      Dec 2022 - now
      Sales Manager - Zydus Diagnostics Oncology (a division of Zydus Lifescience.)

  • Licenses & Certifications

    • Certified Instructional Designer