Nicole Lustberg

Experience

• 

  Ralph Lauren

  Feb 2015 - Aug 2016

  Sales Associate

  -Participated in the Ralph Lauren Spring & Fall '16 Collection Runway Shows-Attended the Fall/Winter '16 Children's Fashion Show-Assisted in styling mothers & daughters for local charity fashion show-Ranked #7 in sales in the Children's Department within the company-Led team meetings which included setting weekly goals & initiatives as well as scheduling & all other team administrative duties

• 

  LeSportsac

  Aug 2016 - May 2017

  -Continued role as Customer Service Representative while overseeing all other department members-Completed weekly recap reports which included breakdown & analysis of all financial data of web sales-Reviewed transaction history to assure all web payments have been processed correctly with Credit Card captures-Documented amount of sales per monthly promotion -Managed customer inquiries, orders, returns & exchanges via e-mail & phone-Processed web orders & communicated with warehouse regarding shipping-Collaborated with the marketing team on social media accounts to drive traffic & raise brand awareness-Drove company sales by creating enticing offers & promotions after reviewing customer preference & purchase history

  • Customer Service Supervisor

    Jan 2017 - May 2017

  • Customer Service Representative

    Aug 2016 - Dec 2016
• 

  U.S. Polo Assn. Retail (USA)

  May 2017 - Feb 2019

  Executive Assistant

  -Coordinate all daily & monthly calendars which included meetings, events & all travel plans, for both personal & professional commitments-Complete all monthly expense reports for the department-Manage time clock & other monthly payroll reports for the deparment-Utilize company database to locate UPC's as well as format sales margins based on cost reports-Represented Jordache at JCP Manager's Conference in Dallas, TX showcasing upcoming in-store styles using giveaways, mini-displays etc.-Worked with the marketing team to style and model upcoming apparel for online retailers Show less

• 

  Solo Rugs

  Feb 2019 - now

  -Analyze sales data to provide curated selections specific to each retailer’s customer base-Send daily reports showcasing sales on third party sites-Manage daily inventory-Ensure new products are correctly represented and uploaded on third party sites-Maximize advertising efforts to increase sales -Created a fulfillment system for supply chain management-Implemented SPS Commerce to simplify the flow of goods-Oversaw warehouse operations-Coordinated routing regarding bulk purchases for Amazon Vendor Central and other large retailers -Managed company newsletter and social media platforms-Created marketing catalogues for customer outreach-Worked alongside PR company to enhance company image

  • Account Manager

    Apr 2021 - now

  • Logistics Manager

    Oct 2019 - Apr 2021

  • Executive Assistant

    Feb 2019 - Oct 2019